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Remote Computer Technician Jobs in Grosse Pointe, MI

koch

Field Control Technician

Rochester, MI · Remote

$110K - $140K/yr

Field Control Technician (Start-up & Commissioning) NOW HIRING - Field Control Technician (Start-up ... Remote, U.S.-based -- must reside within 1 hour of a major or regional airport Build a Career That ...

Edge Technologies

Field Service Technician

Detroit, MI · Remote

... computer skills and be able to use Windows and other software packages such as Salesforce Lightning Job Type: Full- timeBenefits:Health insurancePaid time offDental insurance401(k) and 401(k) ...

Cityview Helicopter Tours

Technician

Dearborn, MI · On-site +1

This is a remote position. You will need a quiet place to hold calls (not Starbucks or similar). You will need a phone, a computer and good wifi. Though hours can be a little flexible, you will need ...

ABB

Field Service Technician

MI · Remote

$68K - $109K/yr

... remote or on-site activity in service categories and products for which they are certified to ... Strong Computer skills to include Outlook, Excel, and Word * Ability and willingness to travel ...

micro1 AI

AI Training Specialist - Physics

Warren, MI · On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Reliable access to high-speed internet and a computer suitable for rigorous technical work.

micro1 AI

AI Training Specialist - Physics

Dearborn, MI · On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Reliable access to high-speed internet and a computer suitable for rigorous technical work.

micro1 AI

AI Training Specialist - Physics

Detroit, MI · On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Reliable access to high-speed internet and a computer suitable for rigorous technical work.

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Outlook PST files. Break/Fix troubleshooting experience in larger ...

ABB

Resident Field Service Technician (Gary, IN)

MI · Remote

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Grosse Pointe, MI

Remote Computer Technician information

See Grosse Pointe, MI salary details

$11

$19

$29

How much do remote computer technician jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote computer technician in Grosse Pointe, MI is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.97 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs

What job categories do people searching Remote Computer Technician jobs in Grosse Pointe, MI look for?

The top searched job categories for Remote Computer Technician jobs in Grosse Pointe, MI are:

What cities near Grosse Pointe, MI are hiring for Remote Computer Technician jobs?

Cities near Grosse Pointe, MI with the most Remote Computer Technician job openings:

Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Grosse Pointe, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Pharmacy Technician - Refill Calls

Shields Health Solutions

Detroit, MI • Remote

$19 - $22/hr

Full-time

Re-posted 26 days ago

Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

10th of 113 rated pharmacies

Job description

Patient Engagement Specialist

Location: Remote
Pay Range: $19.00 - $22.00/ hour - The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law

Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Holidays, Paid Time Off, Paid Parental Leave, and more.

About the Role:
As a Patient Engagement Specialist, you will help patients manage their medications. You will answer calls, make refill calls, and guide patients through the refill process. You'll work closely with pharmacists, providers, and care teams to make sure patients get the support they need.

What You'll Do:
• Answer inbound and/or outbound patient and pharmacy calls
• Call patients to schedule and complete medication refills
• Help process prescriptions and resolve claim issues
• Check prescription status and update patient records
• Work with pharmacists and providers to clarify orders
• Provide friendly, helpful support to patients and partners
• Use systems to track work and keep information up to date
• Other duties and/or responsibilities may apply

What We're Looking For:
• Pharmacy Technician experience (1–3 years preferred)
• High school diploma or GED
• Pharmacy Technician state registration (required where applicable)
• National certification (CPhT/PTCB) required
• Knowledge of prescription processing or claims adjudication (preferred)
• Strong communication and phone skills
• Comfortable speaking with patients and care teams daily
• Organized, detail-oriented, and dependable
• Able to learn new systems quickly


Minimum Remote Role Expectations:
• Remote role (must have reliable high-speed internet and a quiet workspace)
• Two monitors required (provided by company)
• Monday–Friday schedule, may start as early as 7:45 AM EST
• Occasional overtime may be needed

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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