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Remote Computer Technician Jobs in Mississippi (NOW HIRING)

Sunbelt Solomon

Field Service Technician

Jackson, MS · On-site +1

Description As Field service Technician you'd be working under the Power Solutions Group branch of Sunbelt Solomon supporting our customers by inspecting, testing, troubleshooting and maintaining ...

Sunbelt Solomon

Field Service Technician

Jackson, MS · On-site +1

As Field service Technician you'd be working under the Power Solutions Group branch of Sunbelt Solomon supporting our customers by inspecting, testing, troubleshooting and maintaining electrical ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Mississippi

Remote Computer Technician information

See Mississippi salary details

$11

$19

$29

How much do remote computer technician jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote computer technician in Mississippi is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.07 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs

What are the most commonly searched types of Computer Technician jobs in Mississippi?

The most popular types of Computer Technician jobs in Mississippi are:

What are popular job titles related to Remote Computer Technician jobs in Mississippi?

For Remote Computer Technician jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Remote Computer Technician jobs in Mississippi look for?

The top searched job categories for Remote Computer Technician jobs in Mississippi are:

What cities in Mississippi are hiring for Remote Computer Technician jobs?

Cities in Mississippi with the most Remote Computer Technician job openings:

Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Mississippi as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,076 per year, or $19.7 per hour.

Bilingual Tier 1 Tech Support Technician (English & Spanish, with Remote Potential)

Madison, MS • On-site, Remote

John Staurulakis (jsitel.com)
See more jobs at John Staurulakis (jsitel.com)external

$30K - $38K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Bilingual Tier 1 Tech Support Technician (English & Spanish, with Remote Potential)
Department: Broadband - Network Engineering Services
Employment Type: Full Time
Location: Madison, MS
Reporting To: Jeff Crowe
Description
JSI invites you to join our team as a bilingual Tier 1 Tech Support Technician on our Contact Center team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion-while advancing your career within a mission-driven, growth-focused organization.
Position Overview:
As a bilingual Tier 1 Tech Support Technician, you will be responsible for answering inbound tech support calls to troubleshoot, investigate, and resolve customers' peripheral related problems. In this role, you will collaborate with our Contact Center team to provide essential technical support to our partners' customers in a professional, friendly and efficient manner. Your weekly work schedule will consist of four, 10-hour days, typically including one weekend day.
Responsibilities
  • Provide essential Tier 1 support to customers in a professional and customary manner.
  • Answer inbound tech support calls and make outbound calls to customers as needed.
  • Thoroughly troubleshoot, investigate, and resolve customers' peripheral related problems.
  • Keep detailed notes of all work performed on customers' peripherals.
  • Manage and monitor the ticketing queue ensuring that all customer support requests are handled in a quick, thorough, and efficient manner.
  • Maintain 90% QA (quality assurance) ratings.
  • Work on other ongoing and short-term projects as outlined by management.

Qualifications
Required Qualifications:
  • High school diploma or equivalent.
  • Fluency in English and Spanish required.
  • Excellent communication, both verbal and written.
  • Proficient knowledge of computer systems and networks, encompassing the ability to diagnose and resolve issues related to both hardware and network functionalities.
  • Ability to manage time and effectively prioritize numerous projects at one time.
  • Willingness to solve complicated problems and see projects through to completion.

Preferred Qualifications:
  • 1+ years of experience in a technical support role.
  • 1+ years of experience in a contact center environment handling high volume of calls.

Physical Requirements/Working Conditions:
  • Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen.
  • Regularly requires manual dexterity, visual activity, verbal communication, and auditory skills.

Benefits and Compensation
  • Competitive salary + performance-based bonuses.
  • Comprehensive benefits package (medical, dental, vision, 401(k)).
  • Generous PTO and travel support.
  • Ongoing professional development and educational opportunities.

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