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Remote Computer System Servicing Jobs in Pennsylvania

$110K - $143K/yr

Summary This position is located in the Department of Health and Human Services, Centers for ... Develop data validation methods, coordinate database maintenance activities, evaluate system ...

CAD Designer (Sales)

Malvern, PA ยท On-site +1

$67K - $84K/yr

... systems sold under the Armstrong brand name. Founded in 1992, WAVE operates under a long-standing ... Remote work will be considered for candidates living within the PA/MD/NJ areas with willingness to ...

New

Remote Customer Service Agent

Scranton, PA ยท Remote

$15.25 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Harrisburg, PA ยท Remote

$15.25 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Erie, PA ยท Remote

$15 - $20/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Pottstown, PA ยท Remote

$15 - $20.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

West Chester, PA ยท Remote

$14.75 - $19.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Norristown, PA ยท Remote

$14.75 - $19.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Lebanon, PA ยท Remote

$15.25 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Lancaster, PA ยท Remote

$15 - $20.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Remote Customer Service Agent

Philadelphia, PA ยท Remote

$15.75 - $21/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete client-specific certification requirements prior to servicing calls. Computer & Technology ...

Showing results 21-40

Remote Computer System Servicing information

What is the difference between Remote Computer System Servicing vs Remote Network Support Specialist?

AspectRemote Computer System ServicingRemote Network Support Specialist
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual or team-based remote troubleshooting of computers and hardwareRemote support focused on network infrastructure and connectivity issues
Industry UsageIT service providers, tech support companies, internal IT departmentsNetwork service providers, enterprise IT teams, telecom companies

Remote Computer System Servicing primarily involves troubleshooting and maintaining individual computer hardware and software remotely, while Remote Network Support Specialists focus on managing and supporting network infrastructure and connectivity issues remotely. Both roles require technical certifications and are common in IT support environments, but they differ in scope and focus.

What are the most commonly searched types of Computer System Servicing jobs in Pennsylvania?

The most popular types of Computer System Servicing jobs in Pennsylvania are:

What are popular job titles related to Remote Computer System Servicing jobs in Pennsylvania?

For Remote Computer System Servicing jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Computer System Servicing jobs in Pennsylvania look for?

The top searched job categories for Remote Computer System Servicing jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Computer System Servicing jobs?

Cities in Pennsylvania with the most Remote Computer System Servicing job openings:

Infographic showing various Remote Computer System Servicing job openings in Pennsylvania as of June 2026, with employment types broken down into 4% As Needed, 27% Full Time, 65% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

REMOTE: Customer Service Representative - CSR

Sourcedge Solutions

Chester Springs, PA โ€ข Remote

$15.25 - $20.75/hr

Contractor

Re-posted 3 days ago


Job description

Customer Service Representative Job Description
Job Summary:
We are searching for a patient and attentive Health Care Customer Service Representative to join our Call Center. You will be required to provide outstanding service to our customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.
You will be expected to resolve queries from customers and provide information regarding: pre-authorization for medical treatment, claim status, benefit information, provider information, etc.  
To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development.
The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.
 
Responsibilities:
  • Analyzes and answers requests by telephone from all customers including policyholders, beneficiaries and providers concerning insurance or self- funded policies.  
  • Uses systems for tracking, information gathering, or troubleshooting.
  • Completes documentation and call tracking via computer system for all calls.
  • Familiarizing yourself with and remaining up-to-date with changes in our plans.
  • Greeting customers in a friendly, professional manner using the suggested script.
  • Answering telephonic and e-mail inquiries in a timely manner.
  • Deferring queries to your manager if you are unable to answer them.
  • Furnishing members and health care practitioners with details regarding members' benefits.
  • Advising if pre-authorizations for medical treatment is covered.
  • Advising members of patient responsibility.
  • Providing members with the details of provider network status.

Complexity of Work:
  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
 
Personal Protective Equipment:
  •       Follows Standard Precautions using personal protective equipment as required. 
 
Minimum Qualifications (Skills):
  • Familiarity with Medical terminology, CPT codes, HCPCS, Diagnosis Codes required.  ADA codes preferred.
  • Prior experience as a Customer Service Specialist or equivalent required.
  • Computer literate with an above-average typing speed.
  • Good mathematical skills.
  • Superb verbal and written communication skills.
  • Thorough, with excellent listening skills.
  • Ability to calm irate, anxious, or grieving customers.
  • Capacity to navigate stressful situations with ease.
  • Available to work shifts, which may include work during evenings, weekends, and public holidays.
 
Education:
  • Associate Degree preferred.  In lieu of an Associate Degree, 1-2 years of Health Insurance Customer Service experience in Call Center is acceptable.
 
Work Experience:
  • Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting.
  • Healthcare experience.

Populations Served:
  •       No Responsibility to treat or care for patients.