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Remote Computer It Jobs in Texas (NOW HIRING)

Back Bay Networks

IT Specialist

Houston, TX · Remote

This is a remote position, but candidates must be based in the Houston, TX area to support clients ... IT support experience (MSP experience strongly preferred) * Strong experience with: * Windows ...

Gunvor

IT Project Manager Officer

Houston, TX · Remote

$94K - $111K/yr

Bachelor's degree in Information Technology, Engineering, Computer Science, Business Administration ... remote team coordination * Proven experience in vendor management for IT solutions Skills

Quebec solutions inc

IT Recruiter

Frisco, TX · On-site +1

Remote / Hybrid (Texas Preferred) Job Type: Full-Time Experience: 2-5+ Years Industry: IT Staffing & Consulting About Us Quebec Solutions Inc. is a growing IT consulting and staffing company ...

MaloneBailey LLP

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Job Title: IT Manager Reports to: Partner Group Job Summary : The IT Manager's role is to ensure ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

Bristol Industries, LLC

Director of IT

San Antonio, TX · On-site +1

$145K - $233K/yr

Oversee ISP and connectivity services supporting multi-site and remote operations. * Report on IT ... Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related field ...

Ethos Risk Services

IT Data Architect

Irving, TX · Remote

Our synergetic Ethos IT Team is growing and seeking a full-time Data Architect (REMOTE) to lead the ... A Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant ...

Vytwo

IT Project Management Advisor

Prosper, TX · Remote

$58/hr

Remote Duration: 12 months Description: **This position is Contract to Hire and Open to Dublin, OH ... Computer Sciences courses preferred. Experience Seven (7) years of related experience or equivalent ...

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Perform remote diagnostics and in-person support as needed (store visits, technology installations ... Associate's or Bachelor's degree in Information Technology, Computer Science or related field ...

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

JOB SUMMARY We are seeking an experienced IT Infrastructure and Systems Engineer with a strong background in Linux (Ubuntu), server virtualization, and remote server/network management. This role ...

MUFG Investor Services

IT Business Analyst

Dallas, TX · Remote

Title: IT Business Analyst I Location: Reports into Dallas, Texas (Remote work position) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group ? one of the ...

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All JobsRemote Computer It JobsRemote Computer It Jobs in Texas

Remote Computer It information

What is a Remote Computer IT professional?

A Remote Computer IT professional is someone who provides technical support, troubleshooting, and management of computer systems and networks from a remote location. They help individuals or organizations solve software, hardware, and connectivity issues without being physically present on-site. These professionals often use remote access tools to diagnose and fix problems, install updates, and ensure the security and efficiency of IT systems. Remote IT roles are common in businesses that support remote work or distributed teams.

What is the difference between Remote Computer IT vs Remote Network Technician?

AspectRemote Computer ITRemote Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentRemote support for hardware/software issues, troubleshooting, system setupRemote network monitoring, configuring routers/switches, network troubleshooting
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise network management, ISP providers

Remote Computer IT professionals focus on hardware, software, and system support remotely, while Remote Network Technicians specialize in network infrastructure and connectivity issues. Both roles require technical certifications and often work in similar industries, but their core responsibilities differ in scope and focus.

How do remote Computer IT professionals typically collaborate with on-site teams to resolve technical issues?

Remote Computer IT professionals often use a combination of communication tools like video conferencing, chat platforms, and remote desktop software to troubleshoot and resolve issues alongside on-site staff. They may coordinate with local team members to gain physical access to hardware or perform tasks that require hands-on support. Regular virtual meetings and clear documentation are key to ensuring alignment and minimizing downtime. Collaboration skills and proactive communication are essential for success in a remote IT environment.

What are the key skills and qualifications needed to thrive as a Remote Computer IT professional, and why are they important?

To thrive as a Remote Computer IT professional, you need a solid understanding of computer networks, troubleshooting, and system administration, typically backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is commonly required. Strong problem-solving abilities, self-motivation, and clear communication are essential soft skills for addressing technical issues and supporting users remotely. These competencies ensure consistent system uptime, effective remote support, and high customer satisfaction in distributed work environments.
What are the most commonly searched types of Computer It jobs in Texas? The most popular types of Computer It jobs in Texas are:
What cities in Texas are hiring for Remote Computer It jobs? Cities in Texas with the most Remote Computer It job openings:
Remote Computer It jobs near you

IT Support Manager - Remote US

Sangoma Technologies

Dallas, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

IT Support Manager - Remote US

RemoteInternal Systems and InfrastructureFull time

Dallas, Texas, United StatesAtlanta, Georgia, United StatesOverviewApplicationDescription

IT Support Manager

Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee IT support operations, ensuring our clients receive timely, efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zones.

Your Role:
  • Manage, mentor, and develop a team of IT support technicians.
  • Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service.
  • Develop and implement IT support policies, procedures, and best practices.
  • Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement.
  • Analyze and report on support metrics to identify areas for improvement.
  • Serve as a point of escalation for advanced technical support issues.
  • Maintain a comprehensive knowledge base of support procedures and technical solutions.
  • Ensure team adherence to service level agreements (SLAs) and quality standards.
  • Develop training programs for staff to enhance technical skills and customer service capabilities.
  • Stay current with industry trends and emerging technologies to continuously enhance support services.
  • Participate in IT projects and initiatives to improve overall business operations.

Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base.

Requirements

Your Background:

  • 7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role.
  • Bachelor’s degree in Information Technology, Computer Science, or related years of experience in IT.
  • Strong understanding of IT service management (ITSM) frameworks.
  • Strong Microsoft experience and working knowledge of all products.
  • Must have experience in triaging IT ticket requests.
  • Proven leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • Exceptional verbal and written communication skills.
  • Ability to work in a fast-paced environment and manage competing priorities.
  • Strong customer service orientation and a commitment to excellence.
  • Familiarity with ticketing systems, remote support tools, and network troubleshooting.

Preferred:

  • ITIL certification or other relevant IT service management certifications.
  • Experience working in the telecommunications or software industry.
  • Knowledge of VoIP technologies and Unified Communication systems.
  • Proficient in using performance metrics and KPIs to drive team effectiveness.
Benefits

What We Offer:

  • Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period
  • Flexible PTO plan & Company Holidays
  • Employee Stock Option Purchase Plan
  • 401K with matching
  • Entrepreneurial work environment partnered with high-growth career opportunities.


Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
You must be authorized to work in the United States full-time for any employer. No agencies, please.


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