ZipRecruiter

Log In

2

Remote Computer It Jobs in New York (NOW HIRING)

CertiK

IT Operations Specialist

New York, NY · On-site +1

$70K - $90K/yr

Bachelor's Degree in Computer Science, Engineering or related field * 2+ years of experience in IT support, help desk, office IT, or a related field preferred * Basic understanding of computer ...

CertiK

IT Operations Specialist

New York, NY · Remote

$70K - $90K/yr

Bachelor's Degree in Computer Science, Engineering or related field * 2+ years of experience in IT support, help desk, office IT, or a related field preferred * Basic understanding of computer ...

Theirc

IT Program Manager

New York, NY · Remote

$126K - $127K/yr

As IT Program Manager , you'll manage the digital platforms behind one of the world's leading ... Remote-first flexibility - work from anywhere in the US as part of a truly global organization.

Hexagon AB

IT Support Senior Engineer

New York, NY · On-site +1

Provide high-quality IT support services for North American internal users, both onsite and via approved remote access tools. * Respond to and resolve incidents and service requests within the ...

next page

Showing results 1-20

All JobsComputer It JobsRemote Computer It JobsRemote Computer It Jobs in New York

Remote Computer It information

What is a Remote Computer IT professional?

A Remote Computer IT professional is someone who provides technical support, troubleshooting, and management of computer systems and networks from a remote location. They help individuals or organizations solve software, hardware, and connectivity issues without being physically present on-site. These professionals often use remote access tools to diagnose and fix problems, install updates, and ensure the security and efficiency of IT systems. Remote IT roles are common in businesses that support remote work or distributed teams.

What is the difference between Remote Computer IT vs Remote Network Technician?

AspectRemote Computer ITRemote Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentRemote support for hardware/software issues, troubleshooting, system setupRemote network monitoring, configuring routers/switches, network troubleshooting
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise network management, ISP providers

Remote Computer IT professionals focus on hardware, software, and system support remotely, while Remote Network Technicians specialize in network infrastructure and connectivity issues. Both roles require technical certifications and often work in similar industries, but their core responsibilities differ in scope and focus.

How do remote Computer IT professionals typically collaborate with on-site teams to resolve technical issues?

Remote Computer IT professionals often use a combination of communication tools like video conferencing, chat platforms, and remote desktop software to troubleshoot and resolve issues alongside on-site staff. They may coordinate with local team members to gain physical access to hardware or perform tasks that require hands-on support. Regular virtual meetings and clear documentation are key to ensuring alignment and minimizing downtime. Collaboration skills and proactive communication are essential for success in a remote IT environment.

What are the key skills and qualifications needed to thrive as a Remote Computer IT professional, and why are they important?

To thrive as a Remote Computer IT professional, you need a solid understanding of computer networks, troubleshooting, and system administration, typically backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is commonly required. Strong problem-solving abilities, self-motivation, and clear communication are essential soft skills for addressing technical issues and supporting users remotely. These competencies ensure consistent system uptime, effective remote support, and high customer satisfaction in distributed work environments.
What are the most commonly searched types of Computer It jobs in New York? The most popular types of Computer It jobs in New York are:
Remote Computer It jobs near you
IT Manager - MSP & Vendor Management - Remote

IT Manager - MSP & Vendor Management - Remote

ReFocus Eye Health

Stamford, CT • On-site, Remote

$95K - $110K/yr

Full-time

Posted 25 days ago

Job description

Job Type
Full-time
Description
About ReFocus Eye Health
ReFocus Eye Health is a multi-site ophthalmology platform operating at 100+ clinic. Our technology function runs lean and modern: a Microsoft 365 / Intune / Entra ID environment supported by a managed service provider (MSP), with continuous growth through acquisitions. We are looking for an IT Manager to own our vendor relationships and IT project delivery as we scale.
Position summary
The IT Manager is the internal owner of ReFocus Eye Health's managed service provider (MSP) relationship and IT project delivery across all locations. This is a management and coordination role: you will manage vendors, drive IT projects and acquisition (M&A) site cutovers, and keep daily operations on track - with enough technical fluency to hold the MSP accountable. This is not a hands-on engineering role; technical architecture and design remain with the Director of Technology. You will professionalize vendor governance and project delivery and serve as the dependable single point of coordination for IT across the organization.
Key responsibilities
MSP & vendor management
• Serve as the primary internal owner of the MSP relationship; manage scope, SLAs, ticket quality, escalations, and overall delivery performance.
• Coordinate IT vendors and review scope and invoices for accuracy and value.
• Provide the MSP and vendors with a single, consistent point of contact and accountability.
IT project & cutover coordination
• Coordinate IT projects and M&A site cutovers end to end: timelines, vendor scheduling, readiness checklists, and stakeholder communication (execution performed by the MSP and vendors).
• Partner with the Project Manager on cross-functional tracking; owns the IT-specific delivery within those projects.
• Coordinate rollout of standardized device images and practice-level application configuration (defined technically by the Director, executed by the MSP).
Operations coordination
• Triage and route incidents to the MSP, track resolution, and keep sites informed; act as the first internal point of contact for IT issues.
• Maintain operational documentation, SOPs, and outputs from asset and visibility tooling.
Reporting & escalation
• Report status, risks, and vendor performance to the Director; escalate technical decisions rather than making them.
• Apply technical literacy to read tickets, validate MSP work, and push credibly on SLAs and quality.
Required qualifications
• Associate's degree in information technology or a related field - or equivalent experience or credentials.
• 4+ years in IT, including project coordination and vendor or MSP management.
• Demonstrated MSP/vendor management with SLA and performance accountability.
• Strong project-coordination and delivery skills, ideally across multi-site environments.
• Technical literacy across Microsoft 365, Intune/endpoint concepts, and networking - enough to manage vendors credibly (hands-on engineering not required).
• Excellent communication, stakeholder-management, and organizational skills.
• Comfortable operating as the sole internal IT manager partnering with an external MSP.
Ability to travel up to 15%
Preferred qualifications
• Bachelor's degree in information technology or a related field.
• Healthcare / HIPAA-regulated environment experience.
• M&A integration / site-cutover coordination experience.
• Familiarity with EHR/PM platforms (e.g., Nextech, NextGen) and ConnectWise or similar ticketing.
• PMP, ITIL, or comparable project/service-management credential.
What success looks like
• First 90 days: own the MSP relationship and daily ticket follow-through; establish a clear cadence and reporting rhythm with the MSP.
• First 6 months: MSP managed to define SLAs; IT projects and cutovers running on coordinated timelines.
• First 12 months: dependable vendor governance and project delivery across all sites.
Ability to work remotely and MUST live in the eastern standard time zone.
#AD1
Salary Description
95k to 110k

Apply