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Remote Computer Hardware Engineer Jobs in Massachusetts

10Beauty

Technical Support Engineer

Burlington, MA · Remote

... remote access tools. You will partner closely with our engineering, product, and customer teams to ... Diagnose and resolve hardware, software, networking, and connectivity issues remotely * Guide ...

Red Hat

Senior Software Engineer, AI Inference

Boston, MA · On-site +1

$133K - $220K/yr

Build and release vLLM wheels across multiple hardware backends and CPU architectures, managing ... A Bachelor's or Master's degree in computer science, computer engineering, or a related field. A Ph.

Redhat

Senior Software Engineer, AI Inference

Boston, MA · On-site +1

$133K - $220K/yr

Build and release vLLM wheels across multiple hardware backends and CPU architectures, managing ... A Bachelor's or Master's degree in computer science, computer engineering, or a related field. A Ph.

Red Hat

Senior Machine Learning Engineer

Boston, MA · On-site +1

$174K - $287K/yr

Stay up-to-date of latest CPU and GPU hardware architecture and features to boost AI inference ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

Redhat

Senior Machine Learning Engineer

Boston, MA · On-site +1

$174K - $287K/yr

Stay up-to-date of latest CPU and GPU hardware architecture and features to boost AI inference ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

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All JobsRemote Computer Hardware Engineer JobsRemote Computer Hardware Engineer Jobs in Massachusetts

Remote Computer Hardware Engineer information

What are the key skills and qualifications needed to thrive as a Remote Computer Hardware Engineer, and why are they important?

To thrive as a Remote Computer Hardware Engineer, you need a solid background in electrical engineering, computer architecture, and hardware design, typically supported by a relevant bachelor's degree. Familiarity with CAD tools (such as Altium Designer or AutoCAD), hardware description languages (like VHDL or Verilog), and version control systems is essential. Strong analytical thinking, self-motivation, and effective virtual communication skills set outstanding engineers apart in remote environments. These abilities ensure efficient hardware development, seamless collaboration with distributed teams, and the successful delivery of high-quality products.

What does a Remote Computer Hardware Engineer do?

A Remote Computer Hardware Engineer designs, develops, tests, and oversees the production and installation of computer hardware components such as processors, circuit boards, memory devices, and networks, all while working from a remote location. They collaborate with software developers, troubleshoot hardware issues, and ensure that devices function efficiently and reliably. Remote engineers use digital communication and collaboration tools to work with teams and clients, making it possible to contribute to projects without being onsite. Their role is critical in advancing computing technology and supporting the infrastructure behind modern digital systems.

What is the difference between Remote Computer Hardware Engineer vs Remote Network Engineer?

AspectRemote Computer Hardware EngineerRemote Network Engineer
CredentialsBachelor's in Computer Engineering or related field, certifications like CompTIA A+ or Cisco CCNABachelor's in Computer Science or Networking, certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentDesign, test, and troubleshoot hardware components remotely, often collaborating with manufacturing teamsDesign, implement, and maintain network infrastructure remotely, troubleshooting connectivity issues
Industry UsageElectronics manufacturing, hardware development companiesIT service providers, telecommunications, enterprise networks
Search & Comparison IntentUnderstanding hardware design roles vs network setup rolesDistinguishing between hardware design and network management jobs

Remote Computer Hardware Engineers focus on designing and testing physical components of computers remotely, while Remote Network Engineers manage and troubleshoot network systems. Both roles require technical certifications and often work in tech or manufacturing industries, but their core responsibilities differ significantly.

How do Remote Computer Hardware Engineers effectively collaborate with cross-functional teams despite working offsite?

Remote Computer Hardware Engineers often work closely with design, software, and testing teams using collaboration tools like video conferencing, shared repositories, and project management platforms. Regular virtual meetings and clear documentation are key to maintaining alignment and ensuring that hardware specifications meet project goals. While physical prototyping may require shipping components or coordinating with on-site staff, most design and troubleshooting tasks can be handled remotely with simulation software and remote desktop access. Building strong communication habits is essential to overcome the challenges of physical distance and keep projects on schedule.
What are the most commonly searched types of Computer Hardware Engineer jobs in Massachusetts? The most popular types of Computer Hardware Engineer jobs in Massachusetts are:
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What cities in Massachusetts are hiring for Remote Computer Hardware Engineer jobs? Cities in Massachusetts with the most Remote Computer Hardware Engineer job openings:
Remote Computer Hardware Engineer jobs near you

Technical Support Engineer

10Beauty

Burlington, MA • Remote

Other

Posted 8 days ago

Job description

Introduction:

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.

This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.

What You'll Do:

  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have:

  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday-Sunday schedule on retail hours

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