ZipRecruiter

Log In

2

Remote Community Moderator Jobs in New Rochelle, NY

Forhyre

Senior Director Marketing

New York, NY · Remote

Community Manager & Moderator Company: EB5Visa Location: Remote / U.S. Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 Investor Visa program. The EB-5 ...

All JobsCommunity Moderator JobsRemote Community Moderator JobsRemote Community Moderator Jobs in New Rochelle, NY

Remote Community Moderator information

See New Rochelle, NY salary details

$14

$31

$55

How much do remote community moderator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote community moderator in New Rochelle, NY is $31.83, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $37.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Community Moderator position, and why are they important?

To thrive as a Remote Community Moderator, you need strong communication skills, attention to detail, and experience with online community guidelines or customer support. Familiarity with moderation tools such as content management systems, ticketing platforms, and chat monitoring software is typically required. Excellent conflict resolution, empathy, and the ability to stay calm under pressure are valuable soft skills for this role. These competencies are crucial for enforcing guidelines, maintaining a positive community atmosphere, and effectively handling potentially sensitive or challenging interactions.

What is a Remote Community Moderator job?

A Remote Community Moderator is responsible for overseeing online communities to ensure a positive and engaging environment. They enforce community guidelines, moderate discussions, manage user-generated content, and address issues such as spam or inappropriate behavior. This role often involves interacting with community members, resolving disputes, and fostering meaningful conversations. Moderators typically work on platforms like social media, forums, or chat groups. The job is performed remotely, requiring strong communication skills and a good understanding of the community’s culture and guidelines.

What are some of the common challenges faced by Remote Community Moderators and how are they addressed?

Remote Community Moderators often encounter challenges such as managing high volumes of user-generated content, handling disputes between community members, and ensuring the enforcement of community guidelines across different time zones. Moderators typically address these by following standardized protocols, leveraging moderation tools to automate repetitive tasks, and working closely with team members or supervisors to resolve complex issues. Effective communication and ongoing training also help moderators stay updated on best practices. Being part of a supportive team environment allows for sharing experiences and strategies, making it easier to handle demanding situations.

What are popular job titles related to Remote Community Moderator jobs in New Rochelle, NY? For Remote Community Moderator jobs in New Rochelle, NY, the most frequently searched job titles are:
What job categories do people searching Remote Community Moderator jobs in New Rochelle, NY look for? The top searched job categories for Remote Community Moderator jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Remote Community Moderator jobs? Cities near New Rochelle, NY with the most Remote Community Moderator job openings:
Remote Community Moderator jobs near you
Infographic showing various Remote Community Moderator job openings in New Rochelle, NY as of July 2026, with employment types broken down into 75% Full Time, 8% Part Time, 11% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $66,201 per year, or $31.8 per hour.

Community Manager & Moderator

Forhyre

New York, NY • Remote

Full-time

Posted 14 days ago

Job description

Role: Community Manager & Moderator

Company: EB5Visa.io
Location: Remote / U.S. Based
Type: Full-Time

About EB5Visa.io


We are building the definitive digital hub for the EB-5 Investor Visa program. The EB-5 market is a multi-billion dollar industry historically plagued by opaque data, high-commission overseas brokers, and massive friction. EB5Visa.io is a data-driven, two-sided marketplace that replaces the chaotic network of middlemen with radical transparency. We provide high-net-worth global investors with free due diligence tools, while offering U.S. developers and immigration attorneys a compliant platform for direct lead generation.

We are looking for a highly empathetic, hyper-vigilant Community Manager to own the "Public Square" and "Private Vaults" of our platform.

The Role


As our Community Manager & Moderator, you are the voice of the platform and our first line of defense. You will manage a community of high-net-worth global investors who are navigating a highly stressful, multi-year immigration journey. Your dual mandate is to foster a supportive, deeply engaged peer-to-peer ecosystem while strictly enforcing SEC and USCIS compliance rules. You will ensure our forums remain a safe haven for education and due diligence.

What You Will Do (Core Responsibilities):

The Compliance Shield: Actively patrol public forums and community spaces to ensure compliance with SEC Regulation D (Rule 506b). You will swiftly identify and remove prohibited language or unauthorized activities.

Community Cultivation: Welcome new investors to the platform. Guide them toward our free utility tools and seamlessly connect them to verified educational resources.

Vibe & Tone Management: De-escalate panicked discussions. The EB-5 process is stressful, and investors often experience anxiety over visa bulletins and USCIS processing times. You will set a tone of calm, data-backed reassurance.

The Content Flywheel: Seed the community with high-value discussions. Summarize complex USCIS policy updates, share relevant news, and create weekly engagement polls to spark organic conversations.

The Product Feedback Loop: You are the ears of the company. You will track the most common anxieties, questions, and pain points within the community and report them directly to the product and engineering teams to help us build better features.

What We’re Looking For:

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit, Discord, or proprietary SaaS networks), ideally within the FinTech, LegalTech, Real Estate, or high-end consumer spaces.

Regulatory Awareness: You don't need to be an attorney, but you must possess a strong fundamental understanding of what constitutes financial/investment advice versus educational information.

High Emotional Intelligence (EQ): You are dealing with families making life-altering financial decisions. You know how to exhibit deep empathy while maintaining firm professional boundaries and enforcing platform rules.

Impeccable Written Communication: You write clearly, authoritatively, and warmly. You know how to craft a community guideline update that users will actually read and respect.

Crisis Management: You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of panicked questions regarding a regulatory change.

Why Join Us?

Real-World Impact: You are building a safe harbor for global professionals and families trying to navigate an overwhelming system. Your work directly protects them from fraud and anxiety.

Ground Floor Opportunity: As an early hire, you will define the culture, community guidelines, and moderation playbooks from day one.

Growth: Opportunity to build and lead a global trust and safety team as the platform scales.