ZipRecruiter

Log In

2

Remote Community Guide Jobs in Lawrence, MA (NOW HIRING)

Swapcard

Account Executive - Mid Market - US

Boston, MA · Remote

$90K - $100K/yr

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event ... the needs of our global community of event organizers and participants. Our full remote ...

DigitalOcean

Senior Security Analyst I

Boston, MA · Remote

$109K - $137K/yr

Journey alongside a strong community of top talent who are relentless in their drive to build the ... Mentor and guide lower level analysts, reviewing escalated incidents and providing technical ...

Tuesday Health

Software Developer

Boston, MA · Remote

Remote Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to ... Through our leading-edge care model, Tuesday Health is shaping the future of community-based ...

ClearGov

Account Executive

Maynard, MA · Remote

$221K - $236K/yr

We are committed to building an inclusive community where everyone thrives. We share successes ... Flexible, remote work * Chance to make a meaningful impact on government and school district ...

ClearGov, Inc

Account Executive

Maynard, MA · On-site +1

$221K - $236K/yr

We are committed to building an inclusive community where everyone thrives. We share successes ... Flexible, remote work * Chance to make a meaningful impact on government and school district ...

previous page

Showing results 41-60

All JobsCommunity Guide JobsRemote Community Guide JobsRemote Community Guide Jobs in Lawrence, MA

Remote Community Guide information

See Lawrence, MA salary details

$7

$18

$30

How much do remote community guide jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote community guide in Lawrence, MA is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $22.21 per hour, depending on experience, location, and employer.

What is a remote community guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by remote community guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a remote community guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Lawrence, MA? For Remote Community Guide jobs in Lawrence, MA, the most frequently searched job titles are:
What cities near Lawrence, MA are hiring for Remote Community Guide jobs? Cities near Lawrence, MA with the most Remote Community Guide job openings:
Remote Community Guide jobs near you

Account Executive - Mid Market - US

Swapcard

Boston, MA • Remote

$90K - $100K/yr

Full-time

Re-posted 2 days ago

Job description

Our Mission
Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

Our Vision
At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.
Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

Our Beliefs
At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.
Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

Join our thriving sales team as we revolutionise the event industry through cutting-edge SaaS solutions. As an Account Executive, you'll be at the forefront of driving revenue growth. Your pivotal role involves fostering strategic partnerships within the event industry, utilising our innovative SaaS platform to address client needs. Your sales acumen will not only fuel your earning potential through rewarding commissions but also contribute to transforming the event landscape with groundbreaking technology.
You will be working on things like :
  • Territory mapping for target accounts and administration of internal systems and the coordination of services efforts/deployment of resources to deliver to client goals.
  • Execution on Inbound Lead management, moving quickly to discovery phase to qualify in or out of customer-fit.
  • Maximise inbound leads to develop Outboand pipeline development programmes to further increase pipeline and bring Swapcard solutions to your given market.
  • Adopt and develop sales best practices, leveraging systems to maximise efficiency while delivering exception sales experience for the prospect.
  • Understand and interpret prospect needs to align solution with requirements focusing on value creation rather than feature function.
  • Develop strong foundational knowledge of product and event tech stack ecosystems.
  • Reliable forecasting and deal transparency as well as reference case development and roadmap inputs will form part of the measures of success for performance assessment. Results both financial and leverage are critical to the success of this role.
Qualifications
  • 4+ years of SaaS Sales experience
  • 1+ years of Event Industry experience
  • Skilled in sales basics for Discovery and Negotiation
  • History of achieving sales targets in a fast-paced, high-velocity sales environment
  • Exceptional communication, listening, and presentation skills
  • Exceptional comfort while speaking on the phone/ video conference
  • Persistent, optimistic & charismatic!
  • Fluent in English. Any other languages (especially Spanish) would be appreciated!
  • Eager to adapt to new tools and workflows as well as suggest improvements.
  • Startup mindset - ready to learn and initiate quickly.
  • Open-minded, embraces changes to processes.
  • Appetite for growth, curious to learn new things, and expand skillset!

Swapcard’s Interview process
Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

1. Screening Interview with a recruiter from our people team.
2. A remote exercise to demonstrate and assess your skills.
3. Manager review with your future reporting manager
4. Leadership review with one of our department leaders
5. Reference check conducted by our people team
6. Offer

Swapcard's Values
\uD83E\uDDE0 Curious: We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow—what matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives when curiosity drives.
\uD83D\uDDDD️ Value-Driven: At Swapcard, we focus on making each decision count by prioritising outcomes that create meaningful value for our customers, team members, and partners.
\uD83D\uDC9A Human: At Swapcard, being human means fostering empathy, openness, and diversity to create a caring and collaborative community. We’re driven by a strong team spirit and a shared goal of building meaningful connections—both through our product and within our team.
✊ Resilient: We embrace challenges with optimism, creativity, and adaptability, constantly seeking innovative solutions and opportunities for growth.
\uD83D\uDC51 Ownership: At Swapcard, we take responsibility and are accountable for our actions, driving success through initiative, trust, and accountability. True ownership means more than just completing tasks; it's about being proactive, investing ourselves fully in the outcomes, and fostering a culture of trust.

Benefits & Reasons to Join Swapcard
 - International team with 40+ nationalities (more on the way!) \uD83C\uDF0D
- Remote-first policy with headquarters in Paris \uD83D\uDDFC
- Thriving startup with career growth opportunities \uD83E\uDEB4
- Open-minded culture that appreciates differences \uD83D\uDC7D
- Feedback-driven, supportive & curious team with a DIY mindset \uD83E\uDD14 \uD83D\uDEE0
- Generous Paid Time Off to ensure you have time for what matters most ❤️\uD83C\uDFE1
- Remote perks designed to optimize your working experience \uD83C\uDF81
- In-person social gatherings to celebrate our achievements \uD83C\uDFDD️
- 100% of your health insurance contribution paid by Swapcard \uD83C\uDFE5
- Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup) \uD83D\uDD87️
- Co-working space budget to support remote work in professional environments \uD83D\uDCBC
- Learning budget to help you develop new and existing skills \uD83E\uDD13
- Mental health care initiatives to support your well-being \uD83E\uDDD8

Equal Opportunity
Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.