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Remote Community Guide Jobs in Elgin, IL (NOW HIRING)

Guidehealth

Remote Medical Assistant- Healthguide

Chicago, IL · Remote

$18.25 - $23.50/hr

... community-based organizations (CBOs). * Accurately documenting patients' medical history and ... Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care ...

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All JobsCommunity Guide JobsRemote Community Guide JobsRemote Community Guide Jobs in Elgin, IL

Remote Community Guide information

See Elgin, IL salary details

$7

$17

$28

How much do remote community guide jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote community guide in Elgin, IL is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $20.91 per hour, depending on experience, location, and employer.

What is a remote community guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by remote community guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a remote community guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Elgin, IL?

For Remote Community Guide jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Community Guide jobs in Elgin, IL look for?

The top searched job categories for Remote Community Guide jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Community Guide jobs?

Cities near Elgin, IL with the most Remote Community Guide job openings:

Remote Community Guide jobs near you

Licensed Health Insurance Account Manager - Fully Remote

Gallagher

Rolling Meadows, IL • Remote

$25/hr

Full-time

Posted 18 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

217th of 315 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are seeking a remote Licensed Health Insurance Account Manager to service and support an established book of individual health insurance clients. This role will assume responsibility for managing client relationships and providing ongoing support for an existing ACA (Affordable Care Act) health insurance book of business.

The ideal candidate will be customer-focused, organized, and knowledgeable about individual health insurance products. This position will serve as the primary point of contact for clients, assisting with plan reviews, enrollment support, policy questions, and annual coverage renewals.

Position Details: 

  • Pay: $25/hr
  • Fully Remote
  • Hours: M-F 9am - 5pm
  • Contract: 
    • Start Date: 9/14/26
    • End Date: 1/15/27

How you'll make an impact
  • Serve as the primary contact for an established book of ACA health insurance clients.
  • Respond to client emails, phone calls, and service requests in a timely and professional manner.
  • Assist clients with evaluating and selecting health insurance plans during Open Enrollment and throughout the year when eligible.
  • Guide clients through ACA Marketplace enrollment and renewal processes.
  • Conduct annual plan reviews and assist clients in understanding their coverage options.
  • Maintain accurate client records and document interactions within Salesforce.
  • Resolve client concerns and coordinate with carriers, marketplaces, and internal teams as needed.
  • Follow up on outstanding enrollment activities and client requests.
  • Stay current on ACA regulations, plan offerings, and enrollment guidelines.
  • Maintain compliance with all applicable HIPAA, CMS, carrier, and company requirements.

About You

Required

  • Active Health and Accident Insurance License.
  • Previous experience working with ACA Marketplace or individual health insurance products.
  • Strong customer service and relationship management skills.
  • Excellent written and verbal communication abilities.
  • Ability to work independently and manage a designated client portfolio.
  • Experience using CRM systems such as Salesforce.
  • Strong organizational and problem-solving skills.

Preferred

  • Experience servicing an existing health insurance book of business.
  • Familiarity with HealthSherpa or ACA Marketplace enrollment platforms.
  • Previous client retention or account management experience.
  • Knowledge of subsidy eligibility and ACA enrollment regulations.

#Contingent

#LI-KB3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required

  • Active Health and Accident Insurance License.
  • Previous experience working with ACA Marketplace or individual health insurance products.
  • Strong customer service and relationship management skills.
  • Excellent written and verbal communication abilities.
  • Ability to work independently and manage a designated client portfolio.
  • Experience using CRM systems such as Salesforce.
  • Strong organizational and problem-solving skills.

Preferred

  • Experience servicing an existing health insurance book of business.
  • Familiarity with HealthSherpa or ACA Marketplace enrollment platforms.
  • Previous client retention or account management experience.
  • Knowledge of subsidy eligibility and ACA enrollment regulations.

#Contingent

#LI-KB3

Education:UNAVAILABLEEmployment Type: FULL_TIME

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