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Remote Communication Jobs in Westerly, RI (NOW HIRING)

Senior Manager IT

Carolina, RI

$131K - $132K/yr

Cisco Unified Communications Manager (CUCM) * Cisco Unity Connection, Expressway, IM & Presence * SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways * VoIP architecture and ...

Overview This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas. The Senior Manager, Unified Communications Operations leads the delivery ...

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

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Remote Communication information

See Westerly, RI salary details

$26.2K

$31.7K

How much do remote communication jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote communication in Westerly, RI is $32,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,700.00 and $29,200.00 per year, depending on experience, location, and employer.

What is a remote communication specialist?

A Remote Communication Specialist is a professional who manages and facilitates communication between team members, clients, or stakeholders who are working from different locations. They use digital tools and platforms such as email, video conferencing, instant messaging, and project management software to ensure clear and effective information exchange. Their role is essential in helping remote teams stay connected, collaborate efficiently, and overcome the challenges of working outside a traditional office environment.

What are the key skills and qualifications needed to thrive in a remote communication role?

To thrive in a Remote Communication role, you need excellent written and verbal communication skills, digital literacy, and often a background in communications or related fields. Familiarity with collaboration platforms like Slack, Microsoft Teams, Zoom, and project management tools is typically required. Strong organizational skills, self-motivation, and proactive problem-solving are crucial soft skills for standing out in this position. These competencies ensure clear, efficient information exchange and productive teamwork across distributed environments.

What are some effective strategies for successful collaboration within a remote communication team?

Collaboration in a remote communication team often relies on clear protocols and the use of digital tools such as Slack, Zoom, or project management platforms. Establishing regular check-ins, setting clear expectations, and maintaining transparent documentation help ensure everyone stays aligned despite physical distance. Many teams also use shared drives and real-time editing tools to streamline workflows and minimize misunderstandings. Cultivating a culture of open feedback and proactive communication is essential to overcome the challenges of working apart and to maintain strong team cohesion.

What is the difference between Remote Communication vs Customer Service Representative?

AspectRemote CommunicationCustomer Service Representative
Required CredentialsCommunication skills, tech proficiencyCommunication skills, sometimes certifications
Work EnvironmentHome or remote locations, digital toolsCall centers, offices, or remote setups
Industry UsageMarketing, sales, tech supportRetail, telecom, service industries
Common Search/ComparisonYesYes

Remote Communication involves managing digital interactions across various platforms, focusing on effective online engagement. Customer Service Representatives primarily handle customer inquiries via phone, chat, or email. While both roles require strong communication skills and often work remotely, Remote Communication emphasizes broader digital interaction skills, whereas Customer Service focuses on direct customer support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Communication jobs in Westerly, RI?

For Remote Communication jobs in Westerly, RI, the most frequently searched job titles are:

What job categories do people searching Remote Communication jobs in Westerly, RI look for?

The top searched job categories for Remote Communication jobs in Westerly, RI are:

What cities near Westerly, RI are hiring for Remote Communication jobs?

Cities near Westerly, RI with the most Remote Communication job openings:

Infographic showing various Remote Communication job openings in Westerly, RI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $32,106 per year, or $15.4 per hour.

$131K - $132K/yr

Full-time

Posted 14 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview
This position manages technical resources and teams within Information Technology (IT) with the ability to manage other managers. Partners with peers and senior leadership to identify and align IT strategies with company's goals. Oversees the design, implementation, and support of systems and application. Oversees projects to produce effective results. Manages budget, including forecasting. Ensures short -term results lead to long-term objectives.
Responsibilities & Qualifications
Duties & Responsibilities:
IT Strategy - collaborate with senior leadership and stakeholders to understand business needs. Partners with senior management to develop and implement IT strategies aligned with the company's business goal's and objectives.
Project and Product Management Oversight - Identifies future needs and trends. Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation.
Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.
Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Applications development, analysis or engineering
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:
Required Licenses or Certifications:
Preferred Licenses or Certifications:
Additional Information

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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