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Remote Cloud Support Jobs in Rhode Island (NOW HIRING)

Navtech, Inc.

Cloud Data Engineer

Woonsocket, RI · On-site +1

$53.50 - $71.50/hr

Remote Duration: 12+ Months of Contract * Total IT exp of 5-12 years * 3+ years experience building and supporting large-scale, business-critical systems on Public Cloud (Azure/AWS/Google Cloud ...

Citizens

Senior Cloud Engineer

Johnston, RI · On-site +1

$56 - $75/hr

Responsibilities: Design and implement business critical cloud-based Platform solutions with ... support to meet the latest compliance and organizational patch governance requirements. 100% remote ...

New

Citizens

Senior Cloud Engineer

Johnston, RI · On-site +1

$56 - $75/hr

Responsibilities: Design and implement business critical cloud-based Platform solutions with ... support to meet the latest compliance and organizational patch governance requirements. 100% remote ...

New

Citizens

Senior Cloud Engineer

Johnston, RI · Remote

$56 - $75/hr

Responsibilities: Design and implement business critical cloud-based Platform solutions with ... support to meet the latest compliance and organizational patch governance requirements. 100% remote ...

New

NinjaOne

Vulnerability & Cloud Security Program Manager

NC · On-site +1

$180K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the role The Vulnerability & Cloud Security Program Manager leads the enterprise ... support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

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Remote Cloud Support information

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Remote Cloud Support jobs in Rhode Island?

For Remote Cloud Support jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Rhode Island look for?

The top searched job categories for Remote Cloud Support jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Cloud Support jobs?

Cities in Rhode Island with the most Remote Cloud Support job openings:

Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Rhode Island as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution.

Cloud Data Engineer

Navtech, Inc.

Woonsocket, RI • On-site, Remote

$53.50 - $71.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Cloud Data Engineer
Work Location: Remote
Duration: 12+ Months of Contract
Job Description:
  • Total IT exp of 5-12 years
  • 3+ years experience building and supporting large-scale, business-critical systems on Public Cloud (Azure/AWS/Google Cloud Platform)
  • Azure, AWS, and/or GCP certifications preferred.
  • Develop and implement technical efforts to design, build, and deploy Cloud applications at the direction of lead architects, including large-scale data processing
  • Experience hosting an application on Cloud using Compute Engine, App Engine, Cloud SQL, Kubernetes Engine, Cloud Storage
  • Participate in all aspects of the software development life cycle for CLOUD (AWS/GCP/Azure) solutions, including planning, requirements, development, testing, and quality assurance
  • Prior experience working with: container technology such as Docker, version control systems (Github), build management and CI/CD tools (Concourse, Jenkins), and monitoring tools (App Dynamics, etc.)
  • Good understanding of cloud design considerations and limitations and their impact on Pricing.
  • Networking principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud, LoadBalancer, Cloud DNS, Cloud CDN, etc.
  • Proficient in a modern scripting language (preferably Python) for automation of build tasks.
  • Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.
  • Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
  • Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.

Good to have
  • Knowledge of web services, API, REST, and RPC
  • Unix/Linux power user
  • US Healthcare Experience
Navtech logo

About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996

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