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Remote Cloud Support Jobs in Kansas (NOW HIRING)

$54.50 - $74.75/hr

As IFS Cloud Architect with Rockwell Automation, you will have expertise in AI solutions to lead ... support daily operations, and improve across the ERP platform. This is remote based role with ...

Senior Cloud Engineer

KS · On-site +1

$70K - $144K/yr

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... Location Remote based role with preference in Hub Office City. About The Job You're Considering ...

Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes ... This is a fully remote role based in the United States, with East Coast candidates preferred. Key ...

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Has experience working in a remote environment. * Experience in Point-of-Sale hardware and software ...

Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes ... This is a fully remote role based in the United States Key Responsibilities * Own the post-sales ...

Develop and maintain RESTful APIs to support various applications. * Write clean, scalable, and ... Experience with cloud platforms such as Azure or AWS. * Knowledge of Agile development ...

Subject Matter Expert (SME)

Wichita, KS · Remote

$43.75 - $59.50/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Subject Matter Expert (SME)

Wichita, KS · On-site +1

$43.75 - $59.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Provides indepth support for complex or escalated customer inquiries, using advanced operational ...

... with cloud service providers (AWS, Azure, GCP). * Hands-on experience supporting an API-based ... Remote-first culture * Opportunity to shape and scale a category-defining FinTech platform

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Showing results 1-20

Remote Cloud Support information

What are some common challenges faced by Remote Cloud Support professionals, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What are the key skills and qualifications needed to thrive as a Remote Cloud Support specialist, and why are they important?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What is a Remote Cloud Support job?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Remote Cloud Support jobs in Kansas? For Remote Cloud Support jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Remote Cloud Support jobs? Cities in Kansas with the most Remote Cloud Support job openings:
Infographic showing various Remote Cloud Support job openings in Kansas as of July 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.
AI Engineer / Architect-IFS Cloud

$54.50 - $74.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Rockwell Automation rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

150th of 486 rated machine equipment manufacturers


Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

As IFS Cloud Architect with Rockwell Automation, you will have expertise in AI solutions to lead the design, integration, and evolution of enterprise solutions across assetintensive and servicedriven operations. You will define endtoend architecture, promote AIdriven outcomes, and ensure scalable, secure, and futureready IFS implementations. You'll report to the ERP Manager and work with the IFS Product Owner, Project Implementation Team, and important business stakeholders. You'll partner with other teams to analyze requirements, create technical solutions, support daily operations, and improve across the ERP platform. This is remote based role with location either in the US or Ontario, Canada.

Primary Responsibilities:

IFS Solution Architecture

  • You will lead the endtoend application architecture for IFS Cloud across Projects, FSM, Resource Management, Manufacturing and Finance.
  • Define and govern IFS Cloud reference architectures, design patterns, and guardrails, aligned with Evergreen and SaaS operating principles.
  • Promote a configurationfirst mindset, minimizing customization and ensuring longterm maintainability.
  • Translate business and operational requirements into scalable, secure, and supportable IFS Cloud solutions.
  • Define environment strategies across DEV, TEST, and PROD, supporting secure delivery and operational stability.
  • Design extension strategies using standard IFS capabilities (APIs, Business Events, projections, external services).
  • Ensure nonfunctional requirements, performance, availability, security, and resilience are built into solution designs.

AI Capabilities

  • You will architect and enable AI use cases, including embedded IFS AI offerings:
    • Service planning and scheduling optimization
    • Demand forecasting and anomaly detection
  • Design AIaugmented business processes, promoting AI insights directly into operational workflows
  • Ensure people trust AI recommendations through human-in-the-loop decisioning.
  • Define feedback loops to monitor outcomes and improve AIenabled capabilities.

Integration Architecture

  • You'll architect end-to-end integration solutions between IFS Cloud and upstream CRM platforms, such as lead-to-order, service demand, and contract lifecycle. These solutions will ensure clean handoffs into IFS for execution, and they will also integrate with downstream billing, invoicing, and financial systems.
  • You will design eventtriggered integration architectures using IFS Business Events as the primary mechanism for integrations.
  • Ensure systems integrate through the common model rather than pointtopoint mappings, improving scalability and maintainability.
  • Promote loose coupling between IFS Cloud and external systems to support Evergreen upgrades and platform evolution.
  • Support enterprise reporting, and advanced analytics by ensuring data accuracy and lineage.
  • Collaborate with analytics and data platform teams to align IFS data structures with enterprise BI, AI, and machine learning initiatives.

The Essentials : You will Have:

  • Bachelor's degree in relevant field.
  • Legal authorization to work in the US is required - We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred: You might also have:

  • 5+ years of experience with fullcycle IFS Cloud implementations, upgrades, or migrations.
  • Deep IFS functional and technical knowledge with an understanding of AI, data architecture, and cloud platforms-being a trusted advisor to business and IT leadership.
  • Define architecture standards, including security, error handling, retries and monitoring.
  • Ensure integrations meet security, compliance, and data privacy requirements, including rolebased access and secure message handling.
  • Provide architectural oversight for integration issues during implementations, upgrades, and production support.
  • Design identity and access integrations using Azure AD, SSO, OAuth, and rolebased access controls.
  • Ensure integration designs align with IFS financial, project, and service processes, minimizing data duplication and reconciliation effort.
  • Define integration patterns that support nearrealtime and asynchronous processing, based on business criticality and transaction volumes.

What We Offer:

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life
  • To learn more about our benefits package, please visit at www.raquickfind.com

For this role, the total target compensation is from $106,480.00 - $159,720.00 USD Annual for US Based candidates and $100,960.00 - $151,440.00 CAD Annual for Canada based candidates. Actual pay will be based on factors such as skills, knowledge, education, and experience.

This posting is for a newly created position within our organisation.

This position is part of a job family. Experience will be the determining factor. This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Remote

#LI-SS1

#LifeatROK

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.


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About Rockwell Automation

Sourced by ZipRecruiter

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

Industry

Industrial automation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

Year founded

1903

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