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Remote Cloud Support Jobs in Hawaii (NOW HIRING)

Epic Denials Management Operator

Honolulu, HI ยท Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... cloud infrastructure. These solutions are powered by engineering for business advantage ...

Data Engineer

Honolulu, HI ยท On-site +1

$113K - $135K/yr

Experience supporting multi cloud, multi enclave, or multiclassification architectures, including ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

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Remote Cloud Support information

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Remote Cloud Support jobs in Hawaii?

For Remote Cloud Support jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Hawaii look for?

The top searched job categories for Remote Cloud Support jobs in Hawaii are:

What cities in Hawaii are hiring for Remote Cloud Support jobs?

Cities in Hawaii with the most Remote Cloud Support job openings:

Infographic showing various Remote Cloud Support job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior GCP DevOps Engineer | Remote in Hawaii

Tech Holding

Honolulu, HI โ€ข Remote

$128K - $164K/yr

Full-time

Posted 16 days ago


Job description

About us:

Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role:

We are seeking a Senior GCP DevOps Engineer or Cloud Engineer to support the design, implementation, and ongoing improvement of cloud infrastructure and DevOps practices within Google Cloud Platform. This is a remote position, but candidates must be located in Hawaii. The role will require working later hours, with regular availability until approximately 6:00 PM or 7:00 PM Hawaii Standard Time.
The ideal candidate will have hands-on experience working with GCP environments, cloud infrastructure, automation, deployments, and production systems. We are open to candidates with different cloud and DevOps backgrounds who can demonstrate strong technical fundamentals and the ability to learn quickly.

Key Responsibilities:

  • Design, build, and maintain secure and scalable cloud infrastructure within Google Cloud Platform
  • Support the deployment, monitoring, reliability, and performance of cloud-based applications and services
  • Develop and improve infrastructure automation and deployment processes
  • Build and maintain CI/CD pipelines
  • Partner with engineering teams to streamline application releases and cloud operations
  • Monitor production environments and assist with troubleshooting, incident response, and root cause analysis
  • Help improve cloud security, access controls, logging, monitoring, and operational standards
  • Identify opportunities to improve infrastructure reliability, scalability, and cost efficiency
  • Create and maintain technical documentation, runbooks, and operational procedures
  • Collaborate with distributed technical teams across different locations and time zones

Required Skills:

  • Professional experience in DevOps, cloud engineering, site reliability engineering, platform engineering, or a related discipline
  • Hands-on experience with Google Cloud Platform or comparable cloud infrastructure
  • Experience supporting cloud-based applications and production environments
  • Familiarity with infrastructure as code tools such as Terraform
  • Experience with CI/CD pipelines and deployment automation
  • Understanding of containers and technologies such as Docker or Kubernetes
  • Experience with scripting or automation using Python, Bash, or a similar language
  • Familiarity with cloud monitoring, logging, networking, security, and access management
  • Strong troubleshooting and problem-solving skills
  • Ability to communicate and collaborate effectively with remote and distributed teams
  • Must be located in Hawaii
  • Must be able to regularly work until approximately 6:00 PM or 7:00 PM Hawaii Standard Time

Nice to have:

  • Experience with GCP services such as Compute Engine, Cloud Run, Google Kubernetes Engine, Cloud Storage, Cloud SQL, IAM, or Cloud Monitoring
  • Experience supporting Kubernetes-based environments
  • Familiarity with GitHub Actions, GitLab CI, Jenkins, or similar CI/CD tools
  • Experience working with highly available or business-critical systems
  • Familiarity with cloud cost optimization, security best practices, or disaster recovery
  • Google Cloud or other relevant cloud certifications
Employment type:
  • Contract

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

#LI-Remote

Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR