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Remote Cloud Support Jobs in Arkansas (NOW HIRING)

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Remote Cloud Support information

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Arkansas?

The most popular types of Cloud Support jobs in Arkansas are:

What are popular job titles related to Remote Cloud Support jobs in Arkansas?

For Remote Cloud Support jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Arkansas look for?

The top searched job categories for Remote Cloud Support jobs in Arkansas are:

What cities in Arkansas are hiring for Remote Cloud Support jobs?

Cities in Arkansas with the most Remote Cloud Support job openings:

Infographic showing various Remote Cloud Support job openings in Arkansas as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution.

Senior DevOps Engineer (US REMOTE)

Motorola

Little Rock, AR • Remote

$140K - $170K/yr

Full-time

Medical, Dental, Retirement

Re-posted 13 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 161 rated electronics manufacturers


Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewThe Rave organization within Motorola Solutions is responsible for SaaS products supporting the safety mission of public and private entities. We help our customers engage with responders, households, schools, businesses, employees, students and other stakeholders to deliver critical communications, coordinate response, and exchange life-saving information.
The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with Motorola and partner systems. As a team member within the Rave organization, you will be exposed to many other solutions offered by Motorola Solutions, the most trusted name in public safety
Job Description

We're looking for a highly skilled AWS DevOps Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD Pipelines. You will play a key role in building, maintaining, securing and deploying scalable cloud infrastructure and systems.

Responsibilities:

  • Design, develop, and maintain scalable cloud infrastructure

  • Automate deployment, scaling and monitoring of systems on that infrastructure

  • Collaborate with cross-functional teams to define and implement CI/CD pipelines

  • Build and manage containerized applications

  • Provision and support configuration of relational databases with an emphasis on high availability, security and reliability

  • Monitor, troubleshoot, and optimize system performance and reliability

  • Contribute to the creation and operation of robust disaster recovery and backup strategies

  • Manage developer tooling

  • Ensure compliance with regulatory, compliance and security frameworks

  • (Optionally) develop and support full stack Java-based applications

Required Skills:

  • Citizenship: Must be a US Citizen. This requirement is due to specific U.S. Government Contract Mandates and access to sensitive public safety data.

  • Experience with containers and container orchestration tooling (Kubernetes / Helm / Docker)

  • Experience designing and deploying solutions to cloud environments (AWS)

  • Experience with IaC tooling (Terraform or similar)

  • Experience with CI/CD tooling (GitHub, BitBucket, Azure DevOps)

  • Experience with DVCS tooling (Git, GitHub, BitBucket, Azure DevOps)

  • Experience with RDBMS systems including managing schema evolution, migration, replication and disaster recovery (MySQL or similar)

  • Experience with Linux including scripting (Bash)

Preferred Skills:

  • Experience with AI/machine learning technologies is strongly preferred.

  • Familiarity with TCP/IP networking and troubleshooting tools (WireShark, TCPDump, SNGrep, nslookup)

  • Awareness of compliance frameworks (e.g. FedRAMP, CCCS)

  • Experience with SIP/RTP

  • Experience with developer tooling (Artifactory, Sonar, Gradle)

  • Familiarity with observability tooling (Prometheus/Grafana, ELK Stack or similar)

  • Knowledge of secure coding practices, security frameworks, and tooling (e.g., OWASP, NIST, CIS, Prisma Cloud/Twistlock, Mend/WhiteSource)

Soft Skills:

  • Strong problem-solving and analytical skills

  • Effective communication and teamwork abilities

  • Self-motivated with a passion for continuous learning

  • Ability to take ownership of problems and deliver complete solutions

Target Base Salary Range:$140,000 USD - $170,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate can live anywhere in the United States.

#LI-MP2
#LI-REMOTE


Basic Requirements
  • 8+ years of cloud infrastructure experience

  • AND 5+ years of software engineering/development experience

  • AND 2+ year of Kubernetes and Docker experience

  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.


Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.


What Motorola Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Motorola Solutions logo

About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928