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Remote Chinese Speaking Customer Service Jobs (NOW HIRING)

MCI Careers

French Speaking Customer Service Representative

FL · Remote

$16.50 - $22.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ...

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Remote Chinese Speaking Customer Service information

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How much do remote chinese speaking customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote chinese speaking customer service in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Chinese Speaking Customer Service representative, and why are they important?

To thrive as a Remote Chinese Speaking Customer Service representative, fluency in Mandarin and/or Cantonese and English, strong communication skills, and prior customer service experience are essential. Familiarity with CRM software, ticketing systems, and online communication platforms is typically required. Outstanding soft skills include patience, problem-solving, and cultural sensitivity, which help in building rapport with diverse customers. These skills ensure effective resolution of customer issues and contribute to high customer satisfaction in a global, virtual environment.

What is the difference between Remote Chinese Speaking Customer Service vs Remote Chinese Speaking Technical Support?

AspectRemote Chinese Speaking Customer ServiceRemote Chinese Speaking Technical Support
Required CredentialsBasic customer service skills, language proficiencyTechnical knowledge, troubleshooting skills, language proficiency
Work EnvironmentCall centers, online chat, email supportTechnical platforms, remote troubleshooting tools
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics companies
Common Search & Comparison IntentCustomer service roles, language skillsTechnical support roles, troubleshooting expertise

Remote Chinese Speaking Customer Service focuses on assisting customers with inquiries, orders, and general support, requiring strong communication skills. Remote Chinese Speaking Technical Support involves resolving technical issues, requiring technical knowledge and problem-solving skills. Both roles demand Chinese language proficiency and are common in remote work environments across various industries.

What are Remote Chinese Speaking Customer Service jobs?

Remote Chinese Speaking Customer Service jobs involve assisting customers in Chinese (Mandarin or Cantonese) through various communication channels such as phone, email, or chat, while working from a remote location. These roles typically require fluency in Chinese and English, strong communication skills, and the ability to resolve customer inquiries or issues efficiently. Common employers include international companies, e-commerce platforms, and tech firms seeking to support Chinese-speaking clients. Responsibilities often include answering questions, processing orders, handling complaints, and providing technical or product support. Remote positions offer the flexibility to work from home while serving a global customer base.

What are some common challenges faced by remote Chinese Speaking Customer Service representatives, and how can they be effectively managed?

Remote Chinese Speaking Customer Service representatives often navigate challenges such as communicating across time zones, managing high volumes of customer inquiries, and balancing language nuances between Mandarin/Cantonese and English. To manage these effectively, it's important to maintain clear, consistent communication with both customers and team members, utilize strong organizational skills, and leverage digital collaboration tools. Building cultural sensitivity and staying updated with product knowledge also help in resolving issues efficiently while delivering a positive customer experience.
Infographic showing various Remote Chinese Speaking Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $48,357 per year, or $23.2 per hour.
Clinical Care Coordinator REMOTE - RUSSIAN, VIETNAMESE, CHINESE SPEAKING

Clinical Care Coordinator REMOTE - RUSSIAN, VIETNAMESE, CHINESE SPEAKING

HealthXL

Remote

Full-time, Part-time

Posted 26 days ago

Job description

Clinical Care Coordinator REMOTE - RUSSIAN, VIETNAMESE or CHINESE speaking
Who you are:
You live in the United States and speak Russian, Vietnamese or Chineseand are credentialed. (Certified/Registered Medical Assistant, LPN/LVN). You are dependable and enjoy working with the Medicare population. Familiarity with Chronic Care Management and/or Remote Patient Monitoring is a plus. You are efficient when working independently from the HIPAA compliant space in your home and provide compassionate, patient-centered care. Your customer service skills are second to none and you build rapport through meaningful, relevant patient interaction over the phone.
As a daily user of technology, you are comfortable setting up and accessing the equipment that is provided and troubleshooting technology issues as necessary (Do not have to be a programmer and we're here to help.). You are conscientious and have excellent time management skills. You are committed to HealthXL's values of integrity and excellence.
Who we are:
HealthXL is a Virtual Care Services company providing clinical patient care, specifically Chronic Care Management (CCM) and Remote Patient Monitoring (RPM), in accordance with CMS guidelines. Our clinicians serve patients on behalf of their providers across the United States. We offer flexible schedules, competitive pay, generous benefits for full-time team members and paid training. We are committed to living our values of integrity, growth and excellence.
How you'll contribute:
You will work independently and manage a monthly allocation of patients ensuring that all patients assigned to you are cared for. You will optimize HealthXL's CCM/RPM platform to ensure service is consistent and compliant. You will be trained to navigate multiple screens (CCM/RPM platform, applicable EMR and 8x8, etc.) and accurately document all information discovered each month. With a goal of speaking with 90% or more of your patients, you will make multiple attempts to reach each patient each month and create/update their individual Care Plan so their doctor has the most up-to-date information to aid in the patient's care. Although you will be working from your home, you will be a team member alongside other like-minded, compassionate clinicians who support each other and are dedicated to excellent patient-centered, non-face-to-face care.
Want to know more...read on and apply online.
Clinical Care Coordinator REMOTE - CCM/PRM - RUSSIAN, VIETNAMESE or CHINESE speaking - Job Description
Overview
HealthXL provides Virtual Care Services under the guidelines of Medicare's Chronic Care Management (CCM) and Remote Patient Monitoring (RPM)programs. The Care Coordinator (CC) role requires Medical Assistant, RN, LPN or other qualified clinical credentials. The ideal candidate is comfortable providing non-face-to-face (i.e., telephonic)) patient care as an extension of the physician practice. This role includes navigating multiple EMR platforms, creating comprehensive, patient-centered care plans, and providing a range of care coordination services, including monthly health reviews with patients, coordination with family members and caregivers, and follow-up with specialists, labs. This flexible, remote position can be either part-time (20 hrs/wk) or full-time (40 hrs/wk). Paid training is conducted virtually and is scheduled for 4 days. All necessary equipment, including computers, monitors, and headsets are provided. This position works under the supervision and guidance of the Manager, Service Quality & Compliance.
Responsibilities
  • Meet production goals as outlined in Performance Standards (separate document).
  • Maintain HIPAA compliant computer access, including only secure means of handling and forwarding PHI (e.g., no emails, texts, or phone messages).
  • Follow iCare standard workflows and questionnaires to maximize patient interactions and documentation.
  • Monthly, telephonic (non-face-to-face) interactions with patients.
  • Build a trusting relationship with patients through consistent, compassionate care.
  • Manage the communication of information necessary to share with practice on patient's behalf.

Qualifications
  • Demonstrates iCare values
  • Lives in the United States
  • Clinical credentials, to include MA, LPN, RN, BSN, or other qualified background as approved
  • Multi-state compact nursing license (if LPN, RN, BSN)
  • Speak fluent Russian/Ukranian or Chinese or Vietnamese language
  • Minimum 1-year experience in clinical setting or patient environment
  • Superior verbal communicator, demonstrates empathy
  • Understanding and application of medical terminology as required
  • Comfortable interacting with and assessing status of patients remotely, active listener
  • Ability to recognize condition-related warning signs
  • Organized, thorough documentation skills

Apply