Jersey City, NJ · Remote
$60 - $65/hr
Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... The role focuses on designing and developing customer engagement workflows, integrating Amazon ...
Quick apply
Jersey City, NJ · Remote
$60 - $65/hr
Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... The role focuses on designing and developing customer engagement workflows, integrating Amazon ...
Yonkers, NY · On-site +1
$108K - $148K/yr
This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer ... Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing ...
Yonkers, NY · On-site +1
$108K - $148K/yr
This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer ... Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing ...
New York, NY · On-site +1
$205K - $225K/yr
New York City (Hybrid office/remote schedule) Compensation: $205k - $225k annualized + equity ... You have partnered with a designer through real disagreement and know the difference between a UX ...
New York, NY · On-site +1
$205K - $225K/yr
New York City (Hybrid office/remote schedule) Compensation: $205k - $225k annualized + equity ... You have partnered with a designer through real disagreement and know the difference between a UX ...
| Aspect | Remote Chatbot Designer | Remote AI Content Writer |
|---|---|---|
| Required Skills | UX design, chatbot platforms, scripting | Content creation, SEO, AI tools |
| Work Environment | Tech companies, startups, digital agencies | Marketing firms, media companies, freelance |
| Common Certifications | UX/UI design, chatbot platform certifications | Content marketing, SEO certifications |
Remote Chatbot Designers focus on creating conversational interfaces and scripting for chatbots, often requiring UX and platform expertise. Remote AI Content Writers develop AI-generated content, emphasizing writing skills and SEO knowledge. While both roles involve AI tools, their core functions differ: design versus content creation.
For Remote Chatbot Designer jobs in New York, the most frequently searched job titles are:
The top searched job categories for Remote Chatbot Designer jobs in New York are:
Cities in New York with the most Remote Chatbot Designer job openings:
$60 - $65/hr
Contractor
Re-posted 19 days ago
Job Title: AWS Connect Developer
Location : Remote
Compensation : 50-60$/Hr on C2C/1099
Work Authorization: H1B, GC, USC
Overview
We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions.
Key Responsibilities
· Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions.
· Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality.
· Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk.
· Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms.
· Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3).
· Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation.
· Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools.
· Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring.
· Troubleshoot issues, optimize integrations, and deliver continuous improvements.
Required Qualifications
· 5–8 years of software development experience, including 2+ years in Amazon Connect development.
· Strong Node.js development skills (backend services, APIs, integrations).
· Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting.
· Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow).
· Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent).
· Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations.
· Solid understanding of IAM security, role-based access, and compliance requirements.
· Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch.
Preferred Skills
· Experience with Amazon Lex, Polly, and Transcribe for conversational AI.
· Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API).
· Background in contact center technologies such as Avaya, Genesys, or Twilio
