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Remote Chat Jobs in Woonsocket, RI (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Woonsocket, RI

Remote Chat information

See Woonsocket, RI salary details

$9

$24

$63

How much do remote chat jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote chat in Woonsocket, RI is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $26.85 per hour, depending on experience, location, and employer.

What are remote chat jobs?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What Are Remote Chat Jobs?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Woonsocket, RI? For Remote Chat jobs in Woonsocket, RI, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Woonsocket, RI look for? The top searched job categories for Remote Chat jobs in Woonsocket, RI are:
What cities near Woonsocket, RI are hiring for Remote Chat jobs? Cities near Woonsocket, RI with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Woonsocket, RI as of July 2026, with employment types broken down into 76% Full Time, 7% Temporary, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,069 per year, or $24.6 per hour.
Remote Customer Support Rep - $60-$80k (Wealth Tech)

Remote Customer Support Rep - $60-$80k (Wealth Tech)

Cybercoders

Boston, MA • Remote

$60 - $80K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Support Rep - $60-$80k (Wealth Tech)
Permanently 100% Remote
Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech)
Salary: $60k-$80k+ Benefits, 401k
Requirements: SaaS Customer Support
We offer an intuitive web-based CRM for financial advisors.
We're thrilled to announce we just closed $200MM in funding, and are doing some big things!
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a  Remote Customer Support Rep with experience in the following:
 
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video

You will be the first point of contact when our  customers are having issues.
This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
What You Will Be Doing
  • Lead complex onboarding and/or integrations
  • Assist with product configurations with multiple stakeholders and teams
  • Troubleshoot and resolve technical issues
What You Need for this Position
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video
What's In It for You
  • $60k- $80k + Benefits, 401k
  • Permanently remote
  • Vacation/PTO
  • Medical
  • Dental
  • Vision
  • Bonus
  • 401k
 
So, if you are a REMOTE Customer Support Rep, please apply today!
 
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
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About CyberCoders

Sourced by ZipRecruiter

CyberCoders is a cutting-edge recruiting firm headquartered in Irvine, CA, US. The company operates within the technology industry, specializing in connecting talented professionals with suitable positions across a variety of sectors. Offering a broad spectrum of services, CyberCoders uses innovative, data-driven strategies and a proprietary matching technology to pair candidates with suitable job openings. Since its inception in 1999, CyberCoders has distinguished itself as an industry trailblazer. The company's mission is to deliver effective talent solutions, thus enabling both businesses and workers to achieve their goals.

Industry

Technology, communication and media

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

1999

Social media

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