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Remote Chat Jobs in Terrell, TX (NOW HIRING)

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... a remote setting. Key Responsibilities: 1. Customer Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat. - Address customer concerns, troubleshoot ...

Bicycle Health

Manager, Clinical Support

Dallas, TX · Remote

$71K - $109K/yr

Employer Paid STD & LTD * 401k * $50 monthly Remote Work Stipend RESPONSIBILITIES: * Hire, onboard ... chat & ticket-based systems. * Demonstrated capability to adapt, innovate, support team members ...

New

AO Globe Life

Remote Work From Home Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...

Chewy

Licensed Healthcare Agent

Richardson, TX · Remote

$21/hr

Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... Handle healthcare and customer service inquiries via phone, email, and chat as needed ...

NCD Agency LLC

Customer Care Advisor

Dallas, TX · On-site +1

$17.50 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

All remote employees must maintain a workspace that allows professional conversations free from ... Communicates with clients across multiple channels, including phone, email, and chat. * Reviews ...

Krest Global Solutions

Senior Product Manager

Dallas, TX · On-site +1

$50 - $60/hr

... chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem ... US (Remote/Hybrid - Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / ...

AO ASPIRE

Be Seen First

Entry Level Sales Representative (Remote)

Dallas, TX · Remote

$1.0K - $80K/yr

  • Medical

  • Dental

  • Life

Remote Sales Representative We're seeking motivated individuals to join our growing team as Benefits Specialists. In this role, you'll work directly with clients to help them understand and access ...

ForgeFit

Remote Inside Sales Representative

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

ForgeFit

Remote Inside Sales Representative

Plano, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

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Showing results 41-60

All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Terrell, TX

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

What are popular job titles related to Remote Chat jobs in Terrell, TX?

For Remote Chat jobs in Terrell, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Terrell, TX look for?

The top searched job categories for Remote Chat jobs in Terrell, TX are:

What cities near Terrell, TX are hiring for Remote Chat jobs?

Cities near Terrell, TX with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Terrell, TX as of August 2026, with employment types broken down into 55% Full Time, 14% Part Time, and 31% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Customer Service Representative

Sweve Tech LTD

Dallas, TX • Remote

$20 - $25/hr

Full-time, Part-time

Medical, Dental, Retirement, PTO

Re-posted 22 hours ago

Job description

Position Overview:

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction. The ideal candidate will be a proactive communicator, problem-solver, and a team player who can work independently in a remote setting.

Key Responsibilities:

1. Customer Support and Communication:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Address customer concerns, troubleshoot issues, and provide accurate solutions.

- Maintain a positive and professional demeanor while managing customer interactions.

2. Issue Resolution and Follow-Up:

- Resolve customer complaints effectively by determining the root cause and offering appropriate resolutions.

- Escalate complex issues to relevant departments while ensuring timely follow-up and resolution.

- Track and document customer interactions, ensuring records are complete and up to date.

3. Product Knowledge and Assistance:

- Gain a deep understanding of Sweve Techs products and services to provide accurate information to customers.

- Guide customers through product features, usage, and maintenance, assisting with installation and troubleshooting as needed.

4. Collaboration and Reporting:

- Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer experience.

- Report recurring issues, customer feedback, and improvement opportunities to the Customer Service Manager.

5. Process Improvement and Best Practices:

- Identify areas for improvement in customer service processes and suggest enhancements.

- Stay updated on company policies, procedures, and new products to deliver consistent and informed service.

Qualifications:

- Education: High school diploma or equivalent required; an associate degree or higher is a plus.

- Experience: Previous experience in customer service, call centers, or remote support is preferred but not required; training will be provided.

- Technical Skills: Proficiency with CRM systems and basic computer skills; familiarity with troubleshooting basic technical issues is a plus.

- Soft Skills: Strong communication skills, both written and verbal; excellent problem-solving abilities; and attention to detail.

- Work Environment: Ability to work independently in a remote setting with minimal supervision; a reliable internet connection and a quiet workspace are required.

What We Offer:

- Competitive salary with performance bonuses.

- Flexible work-from-home arrangement.

- Comprehensive training and on boarding.

- Paid time off and company holidays.

- Career advancement opportunities within Sweve Tech LTD

- A supportive and collaborative remote work culture.

What we do at Sweve Tech LTD

Founded with a mission to shake up the industry and be a global leader, Sweve Tech Ltd specializes in electrical and electronics engineering, serving clients across continents. Whether its installations, troubleshooting, or technical maintenance, we've got it covered. With a team of seasoned experts and operations across four continents, we are not just here to solve problems we are here to future-proof businesses and our customer base. Lets just say, when it comes to innovative solutions, Sweve Tech is always a step ahead.

Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team dedicated to delivering world-class service and technical solutions. If you're passionate about helping others and thrive in a remote work environment, we encourage you to apply today!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 - 40 hours per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Health Insurance
  • 401(k)
  • Dental insurance

Shift:

  • 8 hour shift
  • Day shift
  • Monday through Friday

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

#LI-Remote

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