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Remote Chat Jobs in Portland, TX (NOW HIRING)

Remote Customer Service Specialist

Corpus Christi, TX ยท On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Portland, TX?

The most popular types of Chat jobs in Portland, TX are:

What are popular job titles related to Remote Chat jobs in Portland, TX?

For Remote Chat jobs in Portland, TX, the most frequently searched job titles are:

What cities near Portland, TX are hiring for Remote Chat jobs?

Cities near Portland, TX with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Portland, TX as of August 2026, with employment types broken down into 57% Full Time, 12% Part Time, and 31% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Mental Health Therapist (Remote, LCSW/LPC/LMFT) for Trauma Recovery

Corpus Christi, TX โ€ข On-site, Remote

$90K - $100K/yr

Full-time

Medical, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and skilled Licensed Mental Health Therapist to join our team on a full-time basis. This remote role focuses on providing exceptional mental health care to individuals who are navigating the challenging effects of trauma. Your expertise will play an integral role in fostering recovery and resilience in our patients, allowing them to reclaim their lives.

About the Organization

Chat and Change Counseling, LLC is a compassionate mental health practice located in Corpus Christi, Texas, committed to serving diverse populations affected by trauma and related mental health challenges. Our outpatient office is designed to offer a safe, supportive, and therapeutic environment where individuals can feel comfortable sharing their experiences. We specialize in treating various conditions, including post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders, utilizing strategies that are both empathetic and evidence-based.

Work Environment

This position offers the flexibility of remote work, allowing you to manage your schedule while maintaining full-time availability. Our organization promotes a culture of collaboration and support, encouraging continual growth and development among our team members. Through digital platforms, we ensure consistent communication and teamwork across all treatment modalities.

Key Responsibilities
  • Conduct thorough trauma-informed mental health assessments to evaluate patientsโ€™ trauma histories, strengths, and needs, ensuring that accurate treatment approaches are chosen.
  • Develop and implement individualized treatment plans tailored to each patient's recovery journey, focusing on resilience-building and personal empowerment.
  • Utilize evidence-based therapeutic interventions including Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) to address trauma and foster healing.
  • Facilitate both individual and group therapy sessions designed to support patients in processing trauma, developing coping strategies, and promoting overall mental well-being.
  • Collaborate regularly with psychiatrists and other healthcare professionals to provide integrated care and address patientsโ€™ multifaceted needs.
  • Offer crisis intervention and immediate support in situations of trauma-related emergencies, ensuring the safety and stability of your patients.
  • Educate patients and their families on trauma responses and coping mechanisms, helping them to understand available resources for support.
  • Maintain accurate, respectful, and confidential documentation in compliance with relevant legal and ethical standards.
  • Engage actively in case consultations, team meetings, and professional development activities centered around trauma-informed care.
  • Stay informed regarding the latest research and best practices in trauma therapy to enhance the quality of care provided.
Patient Population / Client Focus

Your primary focus will be working with individuals who have experienced trauma and suffer from its effects. This includes those diagnosed with PTSD, complex trauma, and dissociative disorders. You will have the opportunity to implement therapeutic interventions that directly impact their recovery processes, offering them hope and healing.

Qualifications
  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) in the state of Texas.
  • Strong foundational knowledge of trauma-related disorders and trauma-informed treatment modalities.
  • Excellent interpersonal and communication skills, characterized by a compassionate, empathetic demeanor.
  • The ability to maintain composure and professionalism during high-stress situations, providing a steady presence for patients in need.
Preferred Experience
  • At least 2 years of post-licensure experience in a mental health setting is preferred, particularly working with trauma-related cases.
  • Proficiency in electronic health record (EHR) systems and other relevant computer applications to ensure seamless documentation and patient management.
  • Demonstrated experience in delivering trauma-focused therapies and interventions that have led to measurable outcomes for clients.
Compensation and Benefits

The salary for this position ranges from $90,000 to $100,000 annually, commensurate with experience and licensure. We provide a comprehensive benefits package that includes:

  • Healthcare benefits covering physical and mental health.
  • Retirement savings plan with employer-matching contributions to support your financial future.
  • Generous paid time off (PTO) policies alongside holiday pay, allowing for work-life balance.
  • Professional liability insurance coverage to protect your practice.
  • Continuing education opportunities to further enhance your skills and professional knowledge.
  • Career growth opportunities within our trauma-informed practice, fostering your professional development.
Why Join Our Team

Joining Chat and Change Counseling, LLC offers you the chance to make a significant impact in the lives of trauma survivors. Our supportive and collaborative environment is dedicated to fostering your growth as a mental health professional while ensuring that our patients receive the highest quality of care. If you are passionate about helping others on their journey to recovery, we would love to hear from you.

Application Information

To apply for this exciting opportunity, please submit your resume and cover letter detailing your relevant experience and your passion for trauma-informed care. We look forward to welcoming you to our team!