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Remote Chat Jobs in Mission, KS (NOW HIRING)

Remote Customer Service Specialist

Kansas City, MO ยท On-site +1

$16.50 - $22/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Mission, KS?

For Remote Chat jobs in Mission, KS, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Mission, KS look for?

The top searched job categories for Remote Chat jobs in Mission, KS are:

What cities near Mission, KS are hiring for Remote Chat jobs?

Cities near Mission, KS with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Mission, KS as of August 2026, with employment types broken down into 55% Full Time, 15% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Compassionate Licensed Mental Health Therapist for Trauma Recovery

Chat and Change Counseling, LLC

Overland Park, KS โ€ข On-site, Remote

Full-time

Medical, Retirement, PTO

Posted yesterday

New


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and compassionate Licensed Mental Health Therapist (LCSW, LPC, or LMFT) to join our team in Overland Park, Kansas. As a full-time therapist, you will play an essential role in providing specialized mental health care to individuals affected by trauma, particularly those struggling with post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders.

About the Organization

At Chat and Change Counseling, LLC, we are committed to offering a safe and supportive environment for trauma survivors. Our outpatient practice focuses on client-centered, evidence-based approaches that prioritize the unique needs of every individual. Our mission is to empower our clients through recovery and healing, ensuring they have access to the best therapeutic services available.

Work Environment

This position is primarily remote, allowing for a flexible work environment where you can maintain a healthy work-life balance while providing quality care to our clients. Our outpatient office fosters a collaborative atmosphere, focusing on continuous professional guidance and support within a multidisciplinary team. You will engage with colleagues who share a commitment to trauma-informed care and recovery.

Key Responsibilities

As a Licensed Mental Health Therapist, your key responsibilities will include:

  • Conducting thorough trauma-informed mental health assessments to evaluate patients' trauma histories and identify their needs for appropriate treatment.
  • Developing and implementing individualized treatment plans with clear goals focused on trauma recovery and resilience-building.
  • Utilizing evidence-based therapeutic interventions, such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), tailored to the client's needs.
  • Delivering both individual therapy and group therapy sessions designed to help clients process their trauma, build coping strategies, and promote healing.
  • Collaborating closely with psychiatrists and other healthcare professionals to ensure that clients receive comprehensive and integrated care.
  • Providing immediate crisis intervention and support during trauma-related emergencies, contributing to the safety and well-being of clients.
  • Educating patients and their families about trauma responses, coping mechanisms, and available resources for recovery.
  • Maintaining accurate, confidential records in accordance with legal and ethical standards, ensuring high quality documentation practices.
  • Participating in case consultations, collaborative team meetings, and ongoing professional development activities centered on trauma-informed care.
  • Keeping abreast of the latest research and best practices in trauma therapy to enhance the quality of care.
Patient Population / Client Focus

In this role, you will work with a diverse population of clients primarily dealing with trauma-related conditions. Your expertise will be crucial in helping these individuals navigate their healing journeys. You will work with clients experiencing a range of challenges, specifically those impacted by complex trauma and PTSD, providing tailored interventions that facilitate their recovery process.

Qualifications

The ideal candidate will possess:

  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) in the state of Kansas.
  • A strong understanding of trauma-related disorders and trauma-informed treatment modalities.
  • Excellent interpersonal communication skills, with a focus on empathy, active listening, and a non-judgmental approach towards clients.
  • Proficiency in utilizing electronic health record (EHR) systems and relevant computer applications to maintain client records efficiently.
  • Ability to work effectively as part of a multidisciplinary team, contributing insights and innovations to improve care delivery.
Preferred Experience

We prefer candidates who have at least 2 years of post-licensure experience, demonstrating a proven track record of delivering trauma-focused therapies and interventions. Knowledge of resilience-building approaches and familiarity with evidence-based practices in trauma therapy will be highly valued.

Compensation and Benefits

We offer a competitive salary in the range of USD 90,000 to 100,000 annually, along with a comprehensive benefits package that includes:

  • Comprehensive healthcare benefits.
  • A retirement savings plan with employer-matching contributions.
  • Generous paid time off (PTO) and holiday pay for a healthy work-life balance.
  • Professional liability insurance coverage.
  • Access to continuing education opportunities and support for your professional development.
Career Growth Opportunities

Chat and Change Counseling offers numerous opportunities for career advancement within our trauma-informed practice. You will have the chance to enhance your skills, take on leadership roles, and participate in initiatives that drive organizational growth and innovation in therapy practices.

Why Join Our Team

If you are passionate about helping individuals on their trauma recovery journey and are looking for a supportive and collaborative work environment, we encourage you to apply for this rewarding position. At Chat and Change Counseling, you will be part of a dedicated team that is making a meaningful difference in the lives of trauma survivors.

Application Information

We invite you to take the next step in your career by submitting your resume and a cover letter detailing your interest in this position. Join us in our mission to provide compassionate care to those who need it most!