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Remote Chat Jobs in Jackson, MS (NOW HIRING)

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... live chat with product selection, order questions, and everything in between ● Use active ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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How much do remote chat jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat in Jackson, MS is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.26 and $26.02 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

What are the most commonly searched types of Chat jobs in Jackson, MS?

The most popular types of Chat jobs in Jackson, MS are:

What are popular job titles related to Remote Chat jobs in Jackson, MS?

For Remote Chat jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Jackson, MS look for?

The top searched job categories for Remote Chat jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Chat jobs?

Cities near Jackson, MS with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,501 per year, or $23.8 per hour.

Customer Benefits Representative & Coordinator (Entry-Level, Remote)

Globe Life American Income Schreiter Organization

Jackson, MS • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 11 days ago

Job description

Looking for a rewarding career with unlimited growth potential? Schreiter Agency is hiring a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience required-just a strong work ethic and a passion for helping others.

Competitive Income: Earn $54K - $110K in your first year, with excellent benefits and uncapped bonus opportunities!

About Schreiter Agency

For over 65 years, Schreiter Agency has been a trusted 100% union label company, serving over 30,000 unions across the country. Our mission is to provide long-term, permanent benefits that union members can rely on throughout their lives-offering security beyond their careers. We are committed to integrity, transparency, and exceptional customer service, ensuring that our clients receive the support they deserve.

What You'll Need to Succeed

No experience or degree required-just the ambition and commitment to grow
Strong communication skills to effectively assist clients in securing their benefits
Self-motivated team player who thrives in both independent and group settings
Coachable mindset-ready to learn and adapt to new strategies
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

Why Join Us?

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly training sessions with the organization's owner to support your ongoing growth
Work remotely from anywhere-enjoy the flexibility of working from home or abroad
Weekly & daily pay options plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career growth-promotion is based on performance, not tenure
Healthcare benefits
Lifetime vested residual income-build a lasting legacy
Energetic, collaborative work environment
Strong partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!


Employment Type: FULL_TIME

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