2

Remote Chat Jobs in Independence, MO (NOW HIRING)

Remote Customer Service Specialist

Kansas City, MO ยท On-site +1

$16.50 - $22/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

next page

Showing results 1-20

Remote Chat information

See Independence, MO salary details

$9

$23

$61

How much do remote chat jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote chat in Independence, MO is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.15 and $25.82 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Independence, MO?

The most popular types of Chat jobs in Independence, MO are:

What are popular job titles related to Remote Chat jobs in Independence, MO?

For Remote Chat jobs in Independence, MO, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Independence, MO look for?

The top searched job categories for Remote Chat jobs in Independence, MO are:

What cities near Independence, MO are hiring for Remote Chat jobs?

Cities near Independence, MO with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Independence, MO as of August 2026, with employment types broken down into 58% Full Time, 12% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $49,119 per year, or $23.6 per hour.

Trauma-Informed Licensed Mental Health Therapist

Chat and Change Counseling, LLC

Overland Park, KS โ€ข On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated Licensed Mental Health Therapist to join our innovative team. This full-time role is primarily remote, allowing the right candidate to provide vital therapeutic services to clients who are navigating the complexities of trauma recovery and mental wellness. The successful applicant will be licensed as an LCSW, LPC, or LMFT, and will play an essential role in fostering healing and resilience in traumatized individuals.

About the Organization

Chat and Change Counseling, LLC is a client-centered counseling practice located in Overland Park, Kansas. We are deeply committed to creating a therapeutic environment grounded in compassion, understanding, and support. Our practice specializes in addressing trauma-related disorders, including post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders. We pride ourselves on our holistic approach, where each client's unique experiences and needs are at the forefront of their therapeutic journey.

Work Environment

The position is primarily remote, providing flexibility for both the therapist and the clients. However, our outpatient office in Overland Park serves as a collaborative hub for team meetings, consultations, and ongoing professional development. Our practice promotes a cohesive and inclusive atmosphere where team members collaborate closely to enhance client outcomes and share insights regarding trauma-informed care. The therapist will work flexible hours to accommodate the diverse schedules of clients, ensuring access to mental health support when it's needed most.

Key Responsibilities
  • Conduct thorough, trauma-informed mental health assessments to evaluate each patient's unique trauma history, symptoms, and needs.
  • Develop and implement individualized treatment plans that are tailored to foster recovery, incorporating evidence-based modalities such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Facilitate both individual and group therapy sessions to help clients navigate their trauma narratives, develop effective coping strategies, and cultivate resilience.
  • Work in collaboration with psychiatrists and other mental health professionals to develop an integrated approach to client care, ensuring all therapeutic interventions align with patient goals.
  • Provide crisis intervention and immediate support during trauma-related emergencies, utilizing your expertise to help clients stabilize and regain a sense of safety.
  • Educate clients and their support systems on trauma responses and effective coping mechanisms, equipping them with tools to understand their healing journey.
  • Maintain precise, secure, and confidential documentation in accordance with legal and ethical standards, ensuring compliance with best practices in record-keeping.
  • Engage in regular case consultations, participate in ongoing training, and stay abreast of contemporary research and methodologies in trauma-informed care.
Patient Population / Client Focus

As a Licensed Mental Health Therapist at Chat and Change Counseling, you will primarily work with individuals who have experienced significant trauma. This includes those with PTSD, complex trauma, and various dissociative disorders. You will help clients process their experiences, navigate their emotional responses, and cultivate resilience in a safe, empathetic environment. The populations served may include adults, children, and families affected by trauma, providing a varied and fulfilling client mix that enhances therapeutic work.

Qualifications
  • Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution is required.
  • A current, valid license as an LCSW, LPC, or LMFT in the state of Kansas is mandatory.
  • Minimum of 2 years of post-licensure clinical experience is preferred, with a strong preference for candidates who are experienced in trauma-focused therapeutic interventions.
  • Comprehensive understanding of trauma-related disorders and familiarity with trauma-informed treatment modalities.
  • Exceptional interpersonal and communication skills, demonstrating a compassionate, non-judgmental approach.
  • Adeptness at managing high-stress situations with calmness and poise.
  • Proficient in the use of electronic health record (EHR) systems and other relevant software for efficient practice management.
  • A strong collaborative spirit, with the ability to work as part of a multidisciplinary team.
Preferred Experience

While 2 years of post-licensure experience is preferred, candidates with extensive internship or practicum experience in trauma-focused care may also be considered. Knowledge of advanced trauma therapies and a commitment to ongoing professional development in this field will enhance your application.

Compensation and Benefits

We are pleased to offer a highly competitive salary range of $90,000 to $100,000 annually, commensurate with experience. Our comprehensive benefits package includes:

  • Healthcare benefits that provide access to quality medical, dental, and mental health services.
  • A retirement savings plan featuring employer-matching contributions, ensuring your financial future is secured.
  • Generous paid time off (PTO) and paid holidays, promoting work-life balance.
  • Professional liability insurance coverage to protect you in your practice.
  • Ongoing continuing education opportunities, with financial support for professional development and training.
  • A collaborative work environment that encourages teamwork and innovation.
Career Growth Opportunities

In joining Chat and Change Counseling, you will have numerous avenues for career advancement within our practice focused on trauma-informed care. Our organization is dedicated to the ongoing professional growth of our team members, providing access to mentorship opportunities, advanced training, and potential leadership roles. We believe in empowering our staff to expand their skills and pursue their passion within the mental health field.

Why Join Our Team

If you are passionate about making a tangible difference in the lives of individuals on their journey of trauma recovery, Chat and Change Counseling, LLC offers a supportive environment where your skills and expertise will be valued. Join a dynamic team dedicated to transformative, trauma-informed care where every interaction is an opportunity to foster healing and resilience.

Application Information

We invite motivated and experienced candidates who meet the qualifications outlined above to apply for this vital role. Please submit your resume and a cover letter detailing your relevant experience and passion for trauma-focused therapy to our HR department. We look forward to reviewing your application and potentially welcoming you to our compassionate team at Chat and Change Counseling, where we believe in the power of healing and change.