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Remote Chat Jobs in Hixson, TN (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Hixson, TN?

For Remote Chat jobs in Hixson, TN, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Hixson, TN look for?

The top searched job categories for Remote Chat jobs in Hixson, TN are:

What cities near Hixson, TN are hiring for Remote Chat jobs?

Cities near Hixson, TN with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Hixson, TN as of July 2026, with employment types broken down into 59% Full Time, 9% Part Time, and 32% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Remote Licensed Mental Health Counselor

Bliss Care Mental and Wellness Center

Chattanooga, TN โ€ข Remote

$104K/yr

Full-time

Posted 3 days ago

New


Job description

Position Overview

The Bliss Care Mental and Wellness Center is seeking a dedicated Remote Licensed Mental Health Counselor to join our therapist network. This full-time position allows you to work from the comfort of your home, set your own schedule, and earn a competitive salary of up to $104,000 per year. We offer a generous sign-on bonus as an added incentive to kickstart your journey with us.

About the Organization

Bliss Care Mental and Wellness Center is a community health clinic dedicated to providing high-quality mental health care to diverse populations. Located in Chattanooga, Tennessee, our center prides itself on fostering an inclusive environment for both our clients and our staff. We focus on connecting independently licensed mental health therapists with clients who require support in navigating their mental wellness journeys. Our commitment is to empower professionals in the field, creating a robust network to enhance mental health accessibility.

Work Environment

This is a fully remote position, allowing you the flexibility to manage your own hours while maintaining a strong work-life balance. You will interact with clients through secure video chat sessions, making it convenient for both you and the individuals seeking assistance. The community health clinic setting emphasizes collaboration among mental health professionals, ensuring you have access to resources and peer support whenever needed.

Key Responsibilities
  • Conduct individual counseling sessions via video chat to guide clients towards improved mental health outcomes.
  • Facilitate discussions around emotions and experiences, helping clients gain self-awareness and clarity.
  • Advocate for clients by defining treatment goals tailored to their specific needs.
  • Assess clientsโ€™ mental health conditions and devise comprehensive treatment plans using evidence-based practices and your specialized knowledge.
  • Collaborate with other healthcare providers to ensure a holistic approach to client wellness.
Patient Population / Client Focus

Our client population primarily consists of individuals who have been prescreened as stable with low-acuity needs. This focus allows you to apply your skills in a setting that encourages proactive engagement and positive therapeutic outcomes. By connecting with clients who are seeking to better understand and improve their mental health, you will make a significant impact on their lives.

Qualifications
  • A Master's degree in fields such as Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • An independent state-issued license (e.g., LMFT, LPC, LCSW); provisional or limited licenses are not accepted.
  • Ability to make informed evaluations and develop effective treatment plans based on clinical expertise.
  • Excellent interpersonal skills, with a strong capacity for empathy and understanding.
  • Proficiency in using technology for remote counseling, including video conferencing platforms and therapist management systems.
Preferred Experience
  • Prior experience in a community health setting or remote therapy practice is advantageous.
  • Experience with solution-based therapeutic models and methodologies.
  • Demonstrated success in managing a diverse caseload and building rapport with clients from various backgrounds.
  • Familiarity with electronic health records (EHR) systems is a plus.
Compensation and Benefits
  • Salary range of $90,000 to $104,000 per year, dependent on experience and hours worked.
  • Attractive sign-on bonus to enhance your starting experience.
  • Weekly direct deposit for consistent income management.
  • Monthly healthcare stipend available for full-time counselors, supporting your wellness needs.
  • Minimal paperwork requirements as administrative tasks are handled by our internal team, allowing you to focus on your clinical work.
Career Growth Opportunities

Joining Bliss Care opens doors to ongoing professional development. With our emphasis on a diverse network, we encourage therapists to expand their skills through additional training and certifications. Our robust resources allow for advancement within our organization, paving the way for leadership roles and specialty areas.

Why Join Our Team

At Bliss Care, we believe that quality mental healthcare starts with empowered and well-supported therapists. We foster a culture of collaboration and inclusivity, providing you with a full caseload within weeks and the freedom to manage your sessions according to your preferences. Join our mission to make a difference in the lives of our clients while achieving your professional goals.

Application Information

If you are ready to take the next step in your career, please apply now by submitting your CV. Onboarding can be as swift as three days, allowing you to begin making a positive impact in the lives of your clients almost immediately. We look forward to welcoming you to the Bliss Care team!