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Remote Chat Jobs in Grapevine, TX (NOW HIRING)

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Licensed Medicare Advisor - Seasonal Remote Opportunity

Dallas, TX · On-site

  • Medical

  • Dental

  • PTO

Speak with Medicare customers through inbound telephone and chat interactions. * Provide clear ... Home Office Setup Since this position is completely remote, you will need a suitable home work ...

New

Liveops

Remote Customer Service Representative

Keller, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Plano, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Irving, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dallas, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Vytwo

Dynamics 365 Developer

Prosper, TX · Remote

Remote We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer ... Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Grapevine, TX

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

What are the most commonly searched types of Chat jobs in Grapevine, TX?

The most popular types of Chat jobs in Grapevine, TX are:

What are popular job titles related to Remote Chat jobs in Grapevine, TX?

For Remote Chat jobs in Grapevine, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Grapevine, TX look for?

The top searched job categories for Remote Chat jobs in Grapevine, TX are:

What cities near Grapevine, TX are hiring for Remote Chat jobs?

Cities near Grapevine, TX with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Grapevine, TX as of August 2026, with employment types broken down into 72% Full Time, 11% Part Time, and 17% Contract. Highlights an 100% Remote job distribution.

Licensed Medicare Advisor - Seasonal Remote Opportunity

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Dallas, TX • On-site

Contractor

Medical, Dental, PTO

Posted 2 days ago

New

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Job description

Position at a Glance


Work Setting: Work from home
Employment Type: Seasonal Contract
Schedule: Full-time, Monday–Saturday
Hours of Availability: 8:00 AM–9:00 PM EST


We are looking for licensed insurance professionals who are comfortable working with customers and discussing Medicare options. This seasonal opportunity is designed for individuals who can provide knowledgeable assistance to Medicare customers during the Annual Enrollment Period.

Where You Can Work


Applications are being accepted from candidates currently residing in:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.


Your Day-to-Day

In this customer-facing position, you will:

  • Speak with Medicare customers through inbound telephone and chat interactions.
  • Provide clear information about available Medicare coverage and benefits.
  • Help customers compare appropriate plan options and complete enrollments.
  • Review customer information and keep records of interactions up to date.
  • Follow established compliance, quality, and service procedures.
  • Work toward individual productivity and performance expectations.

What You Need to Bring

To be considered, applicants must:

  • Have a current Resident Health Insurance License.
  • Maintain an active license through December 8, 2027.
  • Hold a resident license in the state where they currently live.
  • Have at least one year of customer service experience.
  • Be able to type at 45 WPM or faster.
  • Have basic familiarity with Windows computers.
  • Possess a High School Diploma or equivalent.
  • Be available to work a full-time schedule within the stated Monday–Saturday operating hours.

Medicare, AEP, or insurance sales experience is preferred but not required.

Home Office Setup

Since this position is completely remote, you will need a suitable home work environment.

Internet requirements:

  • Minimum download speed: 35 Mbps
  • Minimum upload speed: 15 Mbps
  • A screenshot from Speedtest.net may be requested during the hiring process.

The work environment must not rely on:

  • Satellite internet
  • Mobile hotspots
  • VPN connections
  • Peer-to-peer networks

Candidates should also have a quiet, professional workspace suitable for handling customer conversations.

Training & Future Opportunities

New hires will complete five weeks of training, consisting of:

  • 4 weeks of classroom instruction
  • 1 week of nesting/on-the-job transition

The position provides a fully remote work environment and competitive hourly compensation. Depending on business requirements and individual performance, additional employment opportunities may be available after the seasonal assignment.

If you are a licensed insurance professional with strong customer service skills and are interested in supporting Medicare customers during AEP, we encourage you to apply.