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Remote Chat Jobs in Fishkill, NY (NOW HIRING)

Customer Experience Associate (Remote)

Danbury, CT ยท Remote

$14.75 - $20.50/hr

We are seeking a customer-focused and detail-oriented Customer Experience Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building positive ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Fishkill, NY?

For Remote Chat jobs in Fishkill, NY, the most frequently searched job titles are:

What cities near Fishkill, NY are hiring for Remote Chat jobs?

Cities near Fishkill, NY with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Fishkill, NY as of August 2026, with employment types broken down into 51% Full Time, 17% Part Time, and 32% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Remote Licensed Mental Health Counselor - Full-Time Position

Wholeness Rediscovered Behavioral Rehabilitation Center

Haverstraw, NY โ€ข Remote

Full-time

Medical

Posted 8 days ago


Job description

Position Overview

We are excited to offer a rewarding opportunity for a Licensed Mental Health Counselor to join our dynamic team at Wholeness Rediscovered Behavioral Rehabilitation Center. This fully remote role allows you to work from the comfort of your home while engaging meaningfully with clients who seek mental health support. As a full-time mental health counselor, you will play a crucial role in providing effective therapy services to individuals navigating mental health challenges.

About the Organization

At Wholeness Rediscovered, we are committed to expanding access to solution-based mental health care for millions of individuals across the United States. Our organization values the well-being of both our clients and our counselors, providing an environment where compassionate care meets innovation. As a team member, you will join a group of dedicated professionals working collaboratively to improve mental health outcomes and foster personal growth for our clients.

Work Environment

Our remote work setting empowers you to manage your schedule flexibly while prioritizing work-life balance. Utilizing cutting-edge telehealth technology, you will connect with clients through secure video chat platforms, ensuring a professional yet comfortable atmosphere. This role promotes autonomy and encourages counselors to build personalized practices that reflect their unique expertise and therapeutic philosophies.

Key Responsibilities
  • Conduct individual counseling sessions via video chat, utilizing evidence-based practices to improve clients' mental health status.
  • Encourage clients to share their emotions and experiences, guiding them to develop self-awareness and healthy relationship patterns.
  • Act as a strong advocate for clients, assisting in the identification of their goals and aspirations.
  • Utilize your clinical knowledge to assess clients' mental health conditions, and collaboratively develop and implement tailored treatment plans grounded in a solution-oriented approach.
  • Maintain accurate and timely documentation of sessions, treatment plans, and other necessary paperwork, while minimizing administrative burdens to focus on counseling.
Patient Population / Client Focus

You will work with a diverse client population that may include individuals battling anxiety, depression, trauma-related disorders, and various other mental health conditions. Your role is to provide not only therapeutic support but also empathy and understanding, helping clients achieve lasting change and improved quality of life.

Qualifications
  • A Masterโ€™s degree in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy is required.
  • Active and unrestricted licensure by the state of New Yorkโ€”options include Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW).
  • No provisional or limited licenses will be accepted, and applicants must not have had prior disciplinary actions.
  • Strong clinical and diagnostic skills complemented by a compassionate approach to client care.
  • Proficiency in technology and willingness to work with telehealth platforms is necessary.
Preferred Experience
  • Demonstrated success in managing a caseload effectively and efficiently.
  • Prior experience in providing remote counseling or teletherapy is preferred.
  • Exceptional interpersonal skills and the ability to make sound clinical evaluations and recommendations.
Compensation and Benefits

The position offers a competitive salary range of USD 90,000 to 100,000 per year for full-time counselors, with pro-rated compensation for part-time schedules. In addition to a robust salary, our organization provides a comprehensive benefits package, which includes health insurance, flexible scheduling options, and the opportunity to build a customized caseload that aligns with your expertise and interests.

Career Growth Opportunities

Wholeness Rediscovered prioritizes the professional development of its team members. As part of our community, you will have access to ongoing training, leadership development programs, and opportunities for mentorship. We believe that investing in our counselorsโ€™ growth not only enhances your capabilities but also improves the services we provide to our clients.

Why Join Our Team

Joining Wholeness Rediscovered means becoming part of a collaborative and supportive community, dedicated to meaningful mental health work. You will experience minimal administrative burdens with our streamlined counselor portal, enabling you to focus on what you do best: providing impactful care to your clients. Our referral system ensures a consistent flow of clients, allowing you to maximize your earning potential while working with individuals who align with your treatment specialty.

Application Information

If you are passionate about making a difference in the lives of others through mental health counseling, we invite you to apply. Please submit your CV along with a brief cover letter detailing your qualifications and specifying your license type and state. Join us in our commitment to providing exceptional mental health care and take the next step in your career today!