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Remote Chat Jobs in Crown Point, IN (NOW HIRING)

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure evaluation frameworks span classification, information retrieval, RAG/chat, forecasting, and ...

An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ... Your recruiter will discuss this in depth with you during our first chat. #ZR Why Flock Every ...

Remote Opportunity** The Butler Agency is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We ...

Senior BI Consultant

Chicago, IL · Remote

$85K - $90K/yr

Remote role based in the US. Candidates must be physically located within the US. The Senior BI ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Previous experience ...

Senior BI Consultant

Chicago, IL · Remote

$85K - $90K/yr

Remote role based in the US. Candidates must be physically located within the US. The Senior BI ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Previous experience ...

Be Seen First

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling Start With Training. Build Real Skills.

Remote role based in the US. Candidates must be physically located within the US. The BI Consultant ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Experience working ...

BI Consultant

Chicago, IL · Remote

$69K - $81K/yr

Remote role based in the US. Candidates must be physically located within the US. The BI Consultant ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Experience working ...

BI Consultant

Chicago, IL · Remote

$69K - $81K/yr

Remote role based in the US. Candidates must be physically located within the US. The BI Consultant ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Experience working ...

Be Seen First

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling Start With Training. Build Real Skills.

Remote role based in the US. Candidates must be physically located within the US. The Senior BI ... Experience working with AI Productivity tools (Copilot, Chat, Claude, etc.) * Previous experience ...

Be Seen First

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling Start With Training. Build Real Skills.

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Valparaiso, IN · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Showing results 41-60

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Crown Point, IN?

The most popular types of Chat jobs in Crown Point, IN are:

What are popular job titles related to Remote Chat jobs in Crown Point, IN?

For Remote Chat jobs in Crown Point, IN, the most frequently searched job titles are:

What cities near Crown Point, IN are hiring for Remote Chat jobs?

Cities near Crown Point, IN with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Crown Point, IN as of August 2026, with employment types broken down into 56% Full Time, 14% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

AVP Applied AI

The Hartford

Chicago, IL • On-site, Remote

Full-time

Re-posted 15 days ago


The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

AVP Data Science - GD05AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning, and agentic AI capabilities supporting The Hartford's Business Insurance. This role partners closely with underwriting, product, actuarial, and technology leaders to deliver scalable, production ready models and AI driven decision systems that support complex risks, bespoke products, and profitable growth across specialty markets.This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday) Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Must be eligible to work in the US without company sponsorship.Primary Job Responsibilities
  • Own delivery, performance, and risk outcomes for one or more large, complex Applied AI portfolios spanning multiple teams, domains, or lines of business. Translate enterprise and businessunit AI priorities into multiyear portfolio roadmaps and investment plans.
  • Ensure applied AI solutions deliver measurable business value while meeting standards for security, reliability, explainability, fairness, safety, and cost efficiency across solution types including generative and agentic AI, retrievalaugmented systems, forecasting, recommendation systems, anomaly or fraud detection, and multimodal use cases.
  • Lead and develop Sr. Directors and Directors. Build leadership bench strength through succession planning, coaching, and capability development. Ensure consistent application of the Applied AI operating model, decision rights, delivery discipline, and escalation paths across the portfolio. Reinforce shared expectations for quality, evaluation rigor, and production readiness.
  • Provide portfoliolevel technical direction and rigorous oversight, partnering closely with Principal ICs, Architecture, AI Platform, and Centers of Excellence. Ensure consistent adoption of approved AI standards, patterns, and guardrails.
  • Review and thoughtfully evaluate portfoliolevel architectural choices, evaluation approaches, production readiness, and operational risk signals, guiding leaders through disciplined tradeoffs across quality, grounding, latency, cost, scalability, and regulatory risk.
  • Accountable for consistent application of evaluation and monitoring practices across the portfolio. Ensure evaluation frameworks span classification, information retrieval, RAG/chat, forecasting, and customer or operational KPIs. Oversee governance of metric taxonomies, thresholds, validation evidence, gold and synthetic test sets, A/B testing practices, drift detection, failuremode analysis, and incident response expectations. Ensure evaluation results inform prioritization, release decisions, and risk management at the executive level.
  • Set portfoliolevel expectations and governance for unstructured data and retrieval practices, including document ingestion pipelines, parsing, OCR, layoutaware extraction, metadata and lineage management, access controls, PII detection and redaction, and auditability. Ensure retrieval strategy decisions, including embedding approaches, hybrid and dense retrieval patterns, reranking, grounding validation, and multilingual considerations, align with enterprise standards and regulatory requirements.
  • Accountable for portfolio-level AI governance ensuring alignment with Legal, Compliance, Model Risk, Privacy, Security, and Audit partners. Maintain readiness for audits and regulatory review by ensuring governance artifacts, controls, escalation paths, and operational evidence are consistently established and enforced. Escalate material risks, tradeoffs, and investment decisions to VPs with clear options and implications.
  • Partner with senior leaders across Product, Technology, Operations, Claims, Underwriting, Finance, and HR to align Applied AI delivery with business outcomes. Influence portfolio funding, prioritization, and workforce planning through evidencebased assessments of delivery performance, evaluation outcomes, and risk considerations.
  • Oversee portfoliolevel planning, dependencies, resourcing, and financial stewardship. Adjust plans to address shifting priorities, capacity constraints, emerging technical risks, or regulatory changes. Drive continuous improvement in delivery effectiveness, operational resilience, governance maturity, and value realization across the Applied AI portfolio.
Skills
  • Demonstrated experience leading large, complex Applied AI portfolios in regulated enterprise environments.
  • Proven ability to lead Sr. Directors and Directors, building durable leadership capacity and consistent operating discipline across organizations.
  • Strong technical and regulatory fluency across applied AI, including generative and agentic AI, retrievalaugmented systems, evaluation and monitoring practices, and production AI operations, sufficient to review, inform, and govern seniorlevel decisions.
  • Applied understanding of unstructured data and retrieval approaches, including document ingestion pipelines, OCR, layoutaware extraction, embeddings, hybrid and dense retrieval, reranking, metadata and lineage management, and PII controls.
  • Deep familiarity with AI governance, model risk management, responsible AI practices, and compliancebydesign expectations.
  • Demonstrated success translating strategy into coordinated execution and investment decisions across multiple teams over multiyear horizons.
  • Ability to influence VPs and senior partners through clear, datadriven communication of technical tradeoffs, evaluation outcomes, portfolio risks, and business impact.
Education, Experience, Certifications and Licenses
  • 12+ years of applicable experience with a Bachelor's degree; fewer years may be accepted with a higher degree. Master's or Ph.D. preferred in Machine Learning, Applied Mathematics, Data Science, Computer Science, or a similar analytical field, or progress towards a relevant professional designation.
  • 7-10+ years leading leaders, large portfolios, or complex programs.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$182,400 - $273,600

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits


What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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