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Remote Chat Jobs in Crofton, MD (NOW HIRING)

Remote (Quarterly Travel to Gaithersburg, MD) Hours: 40.0 Security Clearance: Ability to obtain a ... Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and ...

Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the Confirmations process as needed and make executive decisions on lead eligibility by qualifying lead ...

Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the Confirmations process as needed and make executive decisions on lead eligibility by qualifying lead ...

Showing results 41-60

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Crofton, MD?

The most popular types of Chat jobs in Crofton, MD are:

What are popular job titles related to Remote Chat jobs in Crofton, MD?

For Remote Chat jobs in Crofton, MD, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Crofton, MD look for?

The top searched job categories for Remote Chat jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Remote Chat jobs?

Cities near Crofton, MD with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Crofton, MD as of August 2026, with employment types broken down into 59% Full Time, 10% Part Time, and 31% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Licensed Clinical Social Worker - Remote Teletherapy Specialist

Company Confidential

Columbia, MD โ€ข Remote

Full-time

Posted 17 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and fully licensed Licensed Clinical Social Worker - Clinical (LCSW-C) to join our innovative mental health team. In this remote position, you will provide high-quality teletherapy services to adults facing various mental health challenges, particularly in the aftermath of the pandemic. Our organization is committed to enhancing mental wellness by utilizing technology to make mental health care accessible and flexible.

About the Organization

At Gotham Enterprises Ltd, we pride ourselves on being part of one of the largest therapist networks across the nation, ensuring that our licensed professionals have the tools and support they need to make a significant impact in their clients' lives. Our approach integrates modern technology with empathetic, evidence-based therapeutic practices, allowing us to reach clients from diverse backgrounds in urban, suburban, and rural settings. We recognize the critical importance of mental health and are dedicated to improving accessibility to mental health services.

Work Environment

This role is entirely remote, providing you the flexibility to work from the comfort of your own home. You can create your own schedule, working either full-time (more than 30 hours per week) or part-time (more than 5 hours per week), depending on your availability and preferences. This structure not only enhances work-life balance but also empowers you to tailor your practice to best serve your clients.

Key Responsibilities
  • Deliver ethical and compassionate psychotherapy services through secure video chat platforms, focusing on effective communication and rapport-building.
  • Employ solution-focused treatment modalities to manage individual therapy sessions and adapt approaches to the unique needs of each client.
  • Create, monitor, and adjust individualized treatment plans that align with client goals, ensuring to incorporate measurable outcomes to track progress.
  • Equip clients with valuable insights into their thoughts, emotions, and relationships, fostering self-awareness and personal growth.
  • Guide clients in developing healthy coping mechanisms and strategies as they navigate their mental health journeys.
Patient Population / Client Focus

You will primarily work with stable and low-acuity adults, assisting them in addressing concerns such as anxiety, stress, and life transitions. Given the mental health challenges exacerbated by the pandemic, your role is essential in helping clients regain a sense of control and enhance their overall well-being. This focus on low-acuity populations allows for meaningful engagement and the opportunity to make a difference in the lives of those navigating everyday stressors.

Qualifications
  • A Master's degree in a counseling-related discipline, such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current state-issued mental health counseling license to practice independently, specifically a Licensed Certified Social Worker - Clinical (LCSW-C). We do not provide supervision.
  • No limited or provisional license, with a clean professional history free from disciplinary actions.
  • Exceptional interpersonal skills and a genuine, compassionate demeanor.
  • Proficient computer skills, including familiarity with telehealth technologies.
  • Access to a computer equipped with a webcam and audio capabilities suitable for video sessions, along with a reliable internet connection.
Preferred Experience
  • Experiences in teletherapy or remote counseling sessions are advantageous, though not mandatory.
  • Knowledge and application of various therapeutic modalities and current best practices in mental health care.
  • Demonstrated ability to manage a varied caseload and adapt to the fast-paced nature of a remote therapeutic environment.
Compensation and Benefits
  • Attractive salary range of USD 90,000 to 104,000 per year, depending on hours worked.
  • Enjoy a sign-on bonus awarded after your first client session, rewarding your commitment to our mission.
  • Weekly direct deposit to ensure you receive your earnings promptly.
  • For full-time counselors, a monthly healthcare stipend is available to support your health and wellness.
Career Growth Opportunities

Working with Gotham Enterprises Ltd not only provides you with immediate engagement in a fulfilling role but also opens doors for professional development. With access to a robust counselor portal and ongoing training resources, you will continually enhance your skills and competencies in telehealth practices, positioning yourself for future advancements within the organization.

Why Join Our Team

By joining Gotham Enterprises Ltd, you become part of a community that values compassion, collaboration, and excellence in mental health care. We prioritize counselor well-being and provide structured support to help you thrive in your practice. The autonomy of remote work combined with the backing of a large professional network empowers you to focus on your clients without the burdens of administrative distractions.

Application Information

If you are passionate about making a difference in the mental health landscape and meet the qualifications outlined above, we encourage you to apply. Submit your resume and relevant credentials to join our dedicated team. Our onboarding specialists are committed to facilitating a swift integration process, allowing you to start seeing clients within 1-3 days. Donโ€™t miss this opportunity to join a transformative network and start providing impactful mental health services today!