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Remote Chat Jobs in Cleburne, TX (NOW HIRING)

Remote Customer Service Specialist

Arlington, TX ยท On-site +1

$15.25 - $20.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Fort Worth, TX ยท On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Cleburne, TX?

The most popular types of Chat jobs in Cleburne, TX are:

What are popular job titles related to Remote Chat jobs in Cleburne, TX?

For Remote Chat jobs in Cleburne, TX, the most frequently searched job titles are:

What cities near Cleburne, TX are hiring for Remote Chat jobs?

Cities near Cleburne, TX with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Cleburne, TX as of August 2026, with employment types broken down into 55% Full Time, 13% Part Time, 31% Contract, and 1% Nights. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Compassionate Telehealth Licensed Mental Health Counselor (LCSW, LPC, LMFT)

Chat and Change Counseling, LLC

Fort Worth, TX โ€ข Remote

$90K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted yesterday

New


Key responsibilities

  • Conduct comprehensive trauma-informed assessments to gather detailed patient histories and establish effective treatment goals.

  • Design personalized treatment plans that utilize evidence-based methodologies and implement therapeutic interventions such as EMDR and TF-CBT.

  • Facilitate individual and group therapy sessions, engage in multidisciplinary collaboration, and provide crisis intervention services.


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and empathetic Licensed Mental Health Counselor to join our team. This full-time position allows qualified professionals to provide vital mental health services in a remote, telehealth environment, focusing specifically on trauma-informed care. The role offers a competitive salary ranging from $90,000 to $100,000 annually, along with a variety of benefits to enhance your professional experience.

About the Organization

At Chat and Change Counseling, LLC, we are committed to fostering a safe and nurturing atmosphere for individuals affected by trauma. Our team is comprised of specialists who focus on post-traumatic stress disorder (PTSD), complex trauma, and various dissociative disorders. As an outpatient mental health practice, we operate under the principles of compassion, integrity, and respect, striving to create an impactful difference in the communities we serve.

Work Environment

This position is fully remote, utilizing advanced telehealth technology to deliver mental health services. The virtual setting promotes flexibility, allowing our therapists to maintain a work-life balance while efficiently serving clients. Our digital platform is equipped with secure and user-friendly interfaces to facilitate client interactions, promote effective therapy sessions, and maintain confidentiality.

Key Responsibilities

In your role as a Licensed Mental Health Counselor at Chat and Change Counseling, you will:

  • Conduct comprehensive trauma-informed assessments to gather detailed patient histories and establish effective treatment goals.
  • Design personalized treatment plans that cater to individual trauma recovery journeys, utilizing evidence-based methodologies.
  • Implement therapeutic interventions such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) to assist clients in processing trauma.
  • Facilitate both individual and group therapy sessions aimed at building resilience and coping strategies.
  • Engage in multidisciplinary team collaboration, working alongside psychiatrists and other professionals to create a holistic care approach.
  • Provide crisis intervention services, offering immediate support during trauma-related emergencies.
  • Educate patients and their families about trauma responses, coping mechanisms, and community resources available for ongoing support.
  • Adhere strictly to legal and ethical standards in maintaining accurate and confidential records.
  • Participate actively in case consultations, team meetings, and continuous professional development opportunities focused on trauma-informed care.
  • Stay informed on the latest advancements in trauma therapy to continually enhance your practice.
Patient Population / Client Focus

Your primary focus will be on individuals who have experienced significant trauma, including survivors of abuse, domestic violence, and complex trauma. By providing compassionate care, you will play a critical role in their healing process, helping them navigate their past experiences and build a brighter future.

Qualifications

The ideal candidate for this position will have:

  • A Masterโ€™s or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • A current, valid license as an LCSW, LPC, or LMFT in the state of Texas.
  • A deep understanding of trauma-related disorders and the intricacies of trauma-informed treatment approaches.
  • Strong communication skills, underscored by a compassionate, non-judgmental approach toward clients.
  • The ability to manage high-stress situations calmly and effectively.
  • Competency in utilizing electronic health record (EHR) systems and telehealth applications.
Preferred Experience

While a minimum of two years of post-licensure experience is required, preference will be given to candidates with direct experience in trauma-focused therapies and robust knowledge of resilience-building techniques. An understanding of evidence-based practices for trauma treatment is essential for this role.

Compensation and Benefits

Your efforts and commitment to our clients will be rewarded with a competitive salary in the range of $90,000 to $100,000 annually. Additionally, we offer a comprehensive benefits package that includes:

  • Healthcare benefits to support your well-being.
  • A retirement savings plan with employer-matching contributions to help you plan for your future.
  • Generous paid time off (PTO) and holiday pay, promoting a well-rounded work-life balance.
  • Professional liability insurance to cover potential risks in counseling practice.
  • Access to continuing education opportunities and professional development support.
  • Clear pathways for career advancement within a trauma-informed practice.
  • A collaborative, supportive work environment where teamwork is encouraged.
Career Growth Opportunities

As a member of our team, you will have numerous opportunities for professional growth within our organization. We encourage participation in specialized training, workshops, and certification programs to enhance your skills and advance your career in trauma therapy.

Why Join Our Team

If you are passionate about making a real difference in the lives of individuals on their trauma recovery journey, Chat and Change Counseling, LLC is the right place for you. Join our committed team of professionals who believe in the power of healing and are dedicated to supporting each other in a positive and impactful environment.

Application Information

To apply for this rewarding position, please submit your resume detailing your relevant experience and qualifications. We look forward to welcoming you to our team and working together to foster healing and change.