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Remote Chat Jobs in Baltimore, MD (NOW HIRING)

Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the ... Potentially hybrid (in office/remote) but must maintain the availability to work in the office, as ...

iOS Engineer -Remote

Baltimore, MD · Remote

$166K - $191K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Poe : a platform providing millions of global users with one place to chat, explore and build with ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Remote Inside Sales Representative

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

Showing results 41-60

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Baltimore, MD?

The most popular types of Chat jobs in Baltimore, MD are:

What job categories do people searching Remote Chat jobs in Baltimore, MD look for?

The top searched job categories for Remote Chat jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Chat jobs?

Cities near Baltimore, MD with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Baltimore, MD as of August 2026, with employment types broken down into 58% Full Time, 11% Part Time, and 31% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Remote Licensed Mental Health Counselor - Full-Time Opportunity

Live Freely Psychological Health Center

Mount Airy, MD • Remote

$80K - $95K/yr

Full-time

Posted yesterday

New


Job description

Position Overview

Live Freely Psychological Health Center is searching for a dedicated and experienced Virtual Licensed Mental Health Counselor to join our team in providing high-quality mental health services to clients through telehealth. This full-time position allows you to work from the comfort of your home and create a schedule that fits your lifestyle, aiming to make a lasting impact on individuals seeking psychological support.

About the Organization

At Live Freely Psychological Health Center, we are committed to transforming mental health care by connecting independent licensed counselors with clients who are pre-screened and require support for low-acuity issues. We believe in fostering a compassionate network of therapists to ensure every individual has access to tailored mental health services. Our mission is to create a nurturing environment where both clients and therapists can thrive.

Work Environment

This remote position is designed to offer flexibility and autonomy in your work schedule. With our secure teletherapy platform, you will be equipped with the necessary tools to provide seamless virtual counseling. You’ll have full operational support from our administrative team, allowing you to focus on client care without the burden of excessive paperwork or billing tasks.

Key Responsibilities
  • Counsel clients individually via video chat, focusing on strategies to enhance their mental well-being.
  • Engage clients in meaningful discussions to help them articulate their emotions, experiences, and challenges, thereby promoting self-awareness and personal growth.
  • Act as an advocate for clients, assisting them in defining goals and navigating barriers to their mental health objectives.
  • Conduct thorough evaluations of clients' mental health status and develop comprehensive treatment plans that employ evidence-based approaches tailored to each client's unique situation.
  • Utilize our advanced therapist portal to manage appointments, document sessions, and access a repository of resources designed to enhance your practice.
  • Participate in regular supervision sessions to discuss cases, receive support, and ensure adherence to best practices in mental health counseling.
Patient Population / Client Focus

Your primary focus will be on clients who are stable and demonstrate low acuity in their mental health challenges. Our pre-screening process ensures that you work with individuals who can benefit from supportive therapy rather than crisis intervention. This approach allows you to build productive therapeutic relationships and facilitate meaningful progress.

Qualifications
  • A Master's degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling is required.
  • An independent state license as a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW) is mandatory; limited or provisional licenses are not accepted.
  • Demonstrated ability to make professional evaluations, develop treatment plans, and implement interventions effectively.
  • Exceptional interpersonal skills, with empathy and a deep understanding of mental health issues.
  • Strong computer literacy, enabling you to navigate digital platforms and utilize telehealth technologies efficiently.
Preferred Experience

We seek candidates who can demonstrate at least two years of experience in mental health counseling, particularly in virtual settings. Familiarity with solution-based treatment methodologies is highly desirable, as well as experience working with diverse populations.

Compensation and Benefits
  • Competitive annual salary ranging from $80,000 to $95,000, contingent upon caseload and professional experience.
  • Flexibility to set your own hours while working from home or any location with reliable internet access.
  • Performance-based incentives and bonuses are available to recognize exceptional contribution and commitment to client outcomes.
  • A supportive virtual work environment, enhanced by regular professional development opportunities and collaborative interactions with colleagues.
  • Access to secure teletherapy platforms and rich resources that support effective practice and elevate client care.
Career Growth Opportunities

Joining Live Freely Psychological Health Center opens doors to ongoing professional growth and development. You will have the chance to engage in continuous education programs, gain insights from experienced supervisors, and take part in workshops that can propel your career forward in the mental health field.

Why Join Our Team

Becoming a part of our team means more than just a job; it’s an opportunity to make a profound difference in the lives of others. You will play an essential role in providing much-needed mental health services while enjoying the flexibility of a remote work environment that values your contributions and supports your professional journey.

Application Information

If you are passionate about delivering high-quality mental health care through innovative means and eager to make a positive difference in the lives of individuals in need, we invite you to apply. Please submit your resume and a cover letter detailing your qualifications and your enthusiasm for joining Live Freely Psychological Health Center. We look forward to welcoming you to our team!