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Remote Chat Jobs in Baldwin County, AL (NOW HIRING)

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Mobile, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dothan, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Iatric Systems: Iatric Systems, an independent business unit of Harris ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Iatric Systems: Iatric Systems, an independent business unit of Harris ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Baldwin County, AL

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Baldwin County, AL? For Remote Chat jobs in Baldwin County, AL, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Baldwin County, AL look for? The top searched job categories for Remote Chat jobs in Baldwin County, AL are:
What cities near Baldwin County, AL are hiring for Remote Chat jobs? Cities near Baldwin County, AL with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Baldwin County, AL as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution.

(Remote) Software Engineer

Harris

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies

Job description

MACC, a division of Harris; is seeking a Software Engineer who is skilled and has expertise in MSSQL, Python, and C# (.NET Core).

The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in CST timezone.

Salary:

75K - 100K

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

  • Design, develop, and maintain database solutions using MSSQL.
  • Develop and maintain COBOL application to support a production environment.
  • Write clean, scalable, and efficient code in C# using .NET Core to enhance and replace existing environment.
  • Troubleshoot and debug applications to optimize performance.
  • Take part in code reviews and contribute to the continuous improvement of the development process.
  • Stay up to date with the latest industry trends and technologies.

What we are looking for:

  • Associates degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Software Engineer or similar role.
  • Strong proficiency in MSSQL and database design.
  • Experience with Python, PowerShell or other scripting language.
  • Proficiency in C# and .NET Core framework.
  • Exceptional problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.
  • Ability to work independently and manage multiple tasks effectively.


What would make you stand out:

  • Experience with cloud platforms such as Azure or AWS.
  • Knowledge of Agile development methodologies.
  • Familiarity with GitHub practices and tools.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About MACC:

Telecommunication companies of all sizes across the United States use MACC's billing system. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC's products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve. Plus, we offer the stability of being a growing company with more than 45 years of experience.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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