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Remote Chat Jobs in Augusta, KS (NOW HIRING)

Remote Customer Service Specialist

Wichita, KS ยท On-site +1

$15.25 - $20.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

Remote- Customer Experience Service

Wichita, KS ยท Remote

$14.25 - $19.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What job categories do people searching Remote Chat jobs in Augusta, KS look for?

The top searched job categories for Remote Chat jobs in Augusta, KS are:

What cities near Augusta, KS are hiring for Remote Chat jobs?

Cities near Augusta, KS with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Augusta, KS as of August 2026, with employment types broken down into 56% Full Time, 14% Part Time, and 30% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution.

Trauma-Informed Mental Health Therapist - Remote Position

Chat and Change Counseling, LLC

Wichita, KS โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 19 hours ago

Posted today


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and empathetic Licensed Mental Health Therapist, specializing in trauma-informed care. This full-time remote position offers an empowering opportunity to provide effective mental health support to individuals navigating the complexities of trauma recovery.

About the Organization

Chat and Change Counseling, LLC is a reputable outpatient mental health practice based in Wichita, Kansas, dedicated to fostering a healing atmosphere for trauma survivors. Our team is comprised of skilled professionals who prioritize creating a supportive environment that encourages individuals to reclaim their lives from the impacts of trauma. We specifically focus on disorders such as post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders, utilizing innovative therapeutic approaches to facilitate personal growth and resilience.

Work Environment

This position is fully remote, allowing for a flexible work schedule that prioritizes both professional commitments and personal well-being. Our virtual office is equipped with the latest technology to ensure seamless communication and collaboration among team members. As part of our commitment to maintaining high standards in mental health care, you will interact with a diverse and multidisciplinary team that shares a passion for fostering a trauma-informed practice.

Key Responsibilities

As a Licensed Mental Health Therapist at Chat and Change Counseling, you will:

  • Conduct comprehensive, trauma-informed mental health assessments to evaluate patients' backgrounds and treatment needs.
  • Create and implement tailored treatment plans aimed at trauma recovery, incorporating evidence-based practices such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Facilitate individual and group therapy sessions designed to assist patients in processing their trauma and acquiring essential coping strategies.
  • Partner with psychiatrists and healthcare professionals to ensure an integrated and holistic approach to patient care.
  • Provide immediate crisis intervention and support for patients experiencing trauma-related emergencies.
  • Educate patients and their families on trauma responses and navigation of available resources.
  • Maintain meticulous and confidential documentation in compliance with legal and ethical standards.
  • Engage in case consultations and contribute to team meetings aimed at enhancing service delivery.
  • Stay informed on the latest research developments and treatment methodologies in the field of trauma therapy.
Patient Population / Client Focus

Your primary focus will be working with individuals who have experienced various forms of trauma, including but not limited to childhood abuse, domestic violence, and other life-altering events. You will play a crucial role in guiding them toward recovery through holistic and compassionate therapeutic interventions.

Qualifications

The ideal candidate will possess:

  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LCSW, LPC, or LMFT in Kansas.
  • A foundational understanding of trauma-related disorders and a commitment to trauma-informed treatment modalities.
  • Strong interpersonal and communication skills to effectively collaborate with patients and team members.
  • An ability to maintain composure during high-stress situations.
  • Proficiency in using electronic health record (EHR) systems for documentation and patient management.
Preferred Experience

While 2 years of post-licensure experience is preferred, we value a strong understanding of trauma-informed care practices and the ability to deliver effective, evidence-based therapies. The right candidate will have experience with trauma-focused interventions, demonstrating their capability to positively impact the lives of those they serve.

Compensation and Benefits

Chat and Change Counseling, LLC offers a competitive salary ranging from USD 90,000 to 100,000 annually, commensurate with experience. In addition, we provide:

  • Comprehensive healthcare benefits package designed to support your overall wellness.
  • A retirement savings plan with employer-matching contributions to help you plan for the future.
  • Generous paid time off (PTO) and holiday pay to promote work-life balance.
  • Professional liability insurance coverage to safeguard your practice.
  • Access to ongoing professional development and continuing education opportunities to enhance your skills.
  • A supportive and collaborative work environment that emphasizes team camaraderie and mutual growth.
Career Growth Opportunities

At Chat and Change Counseling, we prioritize the professional advancement of our team members. As a licensed therapist in our organization, you will have unique opportunities for career development within our trauma-informed practice, including advanced training, leadership roles, and specialized treatment certifications.

Why Join Our Team

If you are passionate about making a positive impact in the lives of trauma survivors and want to work in a nurturing, innovative, and rewarding environment, we invite you to apply for this position. Your expertise can help shape and transform the recovery journeys of those we serve, making a profound difference in their lives.

Application Information

To apply for this opportunity as a Licensed Mental Health Therapist with Chat and Change Counseling, please submit your resume detailing your education and experience. We look forward to welcoming you to our dedicated team of professionals committed to empowering individuals on their road to healing.