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Remote Chat Jobs in Andover, MN (NOW HIRING)

TEKsystems

Email Customer Service Reps

Minneapolis, MN · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 18, 2026. About ...

Liveops

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Andover, MN

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Andover, MN? For Remote Chat jobs in Andover, MN, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Andover, MN look for? The top searched job categories for Remote Chat jobs in Andover, MN are:
What cities near Andover, MN are hiring for Remote Chat jobs? Cities near Andover, MN with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Andover, MN as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Data Entry Coordinator - (Modern Systems)

System One

Minneapolis, MN • Remote

$27.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

Position: Data Entry Coordinator (Modern Systems) Work Schedule: Onsite one day per week Location: Minneapolis, MN Houry Pay Rate: $27.50/hr. Contract Duration: 12-Months The Data Entry Coordinator supports Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization. This role provides operational and administrative support across multiple customer incentive and rebate programs, with responsibilities shifting based on seasonal demand and program volume. Primary Program Areas

  • Residential Saver Switch
  • AC Rewards (Smart Thermostat Program)
  • Limited Commercial Saver Switch support
  • EV rebates
  • Energy efficiency rebate programs
  • Pilot programs
  • Windsource enrollments
This is a high-volume operations role focused on rebate processing, program administration, and compliance. Accuracy and attention to detail are critical, as rebate and incentive programs are regulated by the Public Utilities Commission (PUC).
Key Responsibilities:
  • Process high volumes of rebate applications and work orders annually
  • Manage work from shared Salesforce queues, prioritizing requests in chronological order
  • Validate customer eligibility, equipment qualifications, and incentive amounts
  • Review applications submitted through digital platforms, PDFs, and physical mail
  • Coordinate with third-party vendor Hunt Electric through Salesforce, email, and chat
  • Monitor workloads, progress, and productivity metrics using Salesforce dashboards
  • Collaborate with team members in a remote work environment
  • Support residential and commercial rebate processing workflows as needed
  • Maintain compliance with program guidelines and regulatory requirements
Requirements: 1–3 years of experience in:
  • High-volume, shared-queue environments
  • Operational processing or program administration
  • Analytical and validation skills
  • Prior data entry / operations experience (modern systems, not manual entry)
  • Experience working in a large corporate or cross-functional environment
  • Utility or rebate experience preferred
  • Self?driven and highly motivated
  • Strong work ethic (important for remote work)
  • Engagement and ambition
  • Team?oriented mindset
  • Ability to prioritize and meet deadlines
Program Volume
  • The team processes approximately:
  • 70,000 residential rebates annually
  • 12,000 commercial rebates annually
  • 300 commercial/industrial program contract changes annually
Customer Interaction This role primarily supports internal stakeholders within the DSM organization, with limited indirect support to external customers through coordination with electricians and installation partners regarding eligibility and program requirements.
Schedule & Work Arrangement
  • Full-time, 40 hours per week
  • Flexible schedule between 6:00 AM and 6:00 PM
  • During training, employees follow the trainer's schedule
  • Primarily remote position
  • Required in-office presence one day per week (Monday or Friday)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI-

Ref: #192-Precision San Antonio