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Remote Chat Jobs in Aloha, OR (NOW HIRING)

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Aloha, OR? For Remote Chat jobs in Aloha, OR, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Aloha, OR look for? The top searched job categories for Remote Chat jobs in Aloha, OR are:
What cities near Aloha, OR are hiring for Remote Chat jobs? Cities near Aloha, OR with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Aloha, OR as of August 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Contract. Highlights an 100% Remote job distribution.

Senior ServiceNow Developer III

CorVel Healthcare Corporation

Portland, OR • Remote

$92K - $143K/yr

Full-time

Re-posted 23 days ago

Job description

The ServiceNow Developer is part of the Enterprise Solutions Team and plays a crucial role in developing, implementing, and maintaining CorVel’s ServiceNow platform. The ServiceNow developer collaborates with team members, business partners, and other stakeholders, supporting business processes.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Develop, configure, troubleshoot, and implement baseline and custom applications to augment the ServiceNow platform
  • Maintain the ServiceNow platform’s stability and implement necessary changes
  • Lead ServiceNow development projects by organizing tasks, tracking progress, and ensuring timely delivery of solutions
  • Collaborate with team members and application owners to devise innovative solutions that meet business needs and stakeholder expectations
  • Additional duties as assigned

KNOWLEDGE & SKILLS:

  • Proficiency in ServiceNow Performance analytics and advanced reporting
  • Proven strong interpersonal skills with an emphasis on effective collaboration with team members and business partners
  • Exceptional critical thinking and problem-solving abilities
  • Demonstrated project management skills
  • Ability to work on several concurrent tasks and prioritize workload with minimal direction to meet designated deadlines

EDUCATION & EXPERIENCE:

  • Minimum of 5 years of experience in ServiceNow Platform development
  • Certified in ServiceNow technologies with validated skills in platform development and implementation
  • Experience with developing and/or implementing 3rd party integrations with ServiceNow
  • Experience with building custom solutions using App Engine Studio
  • Experience with designing and implementing ServiceNow Workspaces and/or custom portals using the UI builder
  • Experience with Chat Bot Implementation and NLU
  • Expertise in GRC/IRM is highly preferred
  • College Degree or equivalent work experience preferred

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $92,673 – $143,587

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL:

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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