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Remote Chat Jobs in Aloha, OR (NOW HIRING)

Aston Carter

Inside Sales -Remote

Portland, OR · On-site +1

$31/hr

Work Environment This is a primarily remote role with standard hours of Monday through Friday, 9:00 a.m. to 5:00 p.m. Occasional field work may be required for in-person customer meetings. You will ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Aloha, OR

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Aloha, OR? For Remote Chat jobs in Aloha, OR, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Aloha, OR look for? The top searched job categories for Remote Chat jobs in Aloha, OR are:
What cities near Aloha, OR are hiring for Remote Chat jobs? Cities near Aloha, OR with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Aloha, OR as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Inside Sales Representative - Remote

Precoa

Portland, OR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Inside Sales Representative (Remote)
Build a stable career and help families gain peace of mind
You're looking for a position in inside sales because you love building strong relationships with customers and team members alike. You have incredible listening skills and a real talent for understanding and overcoming objections.
What if you could have an impactful sales career working from home without the pressure of knocking door-to-door or visiting client businesses?
As an Inside Sales Representative (remote) with Precoa, you will follow up with warm leads who have already expressed interest in preplanning. Making around 200 dials per day, you'll set client appointments to meet with a local professional to craft an intentional plan and gain peace of mind.
You'll support our Field Sales team by providing the most accurate information possible to help them educate the clients and drive our mission to prearrange all families. As one of our customer-facing voices, your work is instrumental to our continued growth!
What you'll do (and why you'll love doing it)
  • Launch an impactful career: You'll develop your sales skills and level up through ongoing training and professional development so you can benefit now and in the future.
  • Enjoy flexibility: You'll work remotely with a flexible schedule including half-day Fridays which allows you to balance life outside of work.
  • Champion needed solutions: You'll be provided warm leads who are interested in the recession-proof service you are selling.
  • Enjoy a stable base + unlimited bonuses: You control what you make with the security of base pay and the excitement of bonuses based on your efforts.

Requirements
If you have these skills, we want to talk with you!
  • Sales experience (phone, in-person, insurance, retail)
  • Demonstrate common sense, compassion, and empathy, on the phone and with colleagues
  • Comfortability with PC operations, software and video conferencing
  • Ability to type notes effectively, experience with CRM systems a bonus!
  • Ability to work any designated day shift (Monday-Thursday 9 hour shifts, Friday 4 hour shift and done by 12PM PST)

Benefits
What we offer you as part of #PrecoaLife
  • Work from home/remote - flexible shifts: 9 hours Mon-Thurs and half-day Fridays
  • Competitive hourly base pay and uncapped monthly bonuses
  • We generate all warm leads for you, no prospecting or cold calling required
  • 18 days PTO and 6-weeks minimum paid parental leave
  • Health, Dental, and Vision benefits
  • 401k, with a 2% company match and $25,000 Life Insurance Policy

About Precoa
At Precoa, our people are the heart of our success. Core Employees strive to live our values of kindness, progression, and craftsmanship every day - bringing emotional intelligence, common sense, positivity, and authentic connection to everything they do.
If you love solving challenges, building real relationships, and driving meaningful results, you'll feel right at home here.
We're a national leader in the preneed industry. Our passion is helping people plan today so their families can focus on connection when they need it most. Recognized as one of The Oregonian's Top Workplaces for 14 consecutive years, we're committed to creating a place where you can live a fulfilling life, do meaningful work, grow your potential, and enjoy the journey along the way.
Headquartered in Portland, OR, with a satellite office in Utah, we're a team driven to make a difference - every day, through every connection.

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