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Remote Chat Support Assistant Jobs in Troy, MO (NOW HIRING)

ABC Legal Services

Court Support Specialist

Louisiana, MO · On-site +1

$15/hr

This position is remote but located in Louisiana. Key Responsibilities: * Reach out to courts on ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...

New

Harris

Remote Care Management - CMA

Louisiana, MO · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Esrun Health is seeking Medical Assistants to work part-time from their home office as independent ...

Harris

(Remote) Senior Software Engineer

Louisiana, MO · Remote

$108K - $142K/yr

Resolve high-complexity development issues. * Assist in enforcing development deadlines and ... Perform other duties as required to support organizational needs. * Experience using AI-assisted ...

Harris

(Remote) Senior Software Engineer

Louisiana, MO · Remote

$108K - $142K/yr

Resolve high-complexity development issues. * Assist in enforcing development deadlines and ... Perform other duties as required to support organizational needs. * Experience using AI-assisted ...

First American

Trainer- Remote

Louisiana, MO · On-site +1

$64K - $85K/yr

Use AI-enabled tools, as appropriate, to support training content development and efficiency ... Familiarity with AI tools provided by the company to assist with training content development and ...

Manulife

Senior Underwriting Consultant

Louisiana, MO · On-site +1

$87K - $103K/yr

Review underwriting fraud referrals for appropriateness and assist management with book of business ... we'll support you in shaping the future you want to see. #LI-JH #LI-Remote The role being ...

Gallagher

Assistant Branch Manager

Saint Peters, MO · Remote

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a ... Location: This role is eligible for fully remote work How you'll make an impact You will do ...

New

Harris

Customer Success Coordinator

Louisiana, MO · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide support to customer success and operations management functions. * Assist customer success ...

Harris

Customer Success Coordinator

Louisiana, MO · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide support to customer success and operations management functions. * Assist customer success ...

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Troy, MO

Remote Chat Support Assistant information

See Troy, MO salary details

$10

$16

$23

How much do remote chat support assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote chat support assistant in Troy, MO is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.51 per hour, depending on experience, location, and employer.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are popular job titles related to Remote Chat Support Assistant jobs in Troy, MO?

For Remote Chat Support Assistant jobs in Troy, MO, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Assistant jobs in Troy, MO look for?

The top searched job categories for Remote Chat Support Assistant jobs in Troy, MO are:

What cities near Troy, MO are hiring for Remote Chat Support Assistant jobs?

Cities near Troy, MO with the most Remote Chat Support Assistant job openings:

Remote Chat Support Assistant jobs near you

Remote Travel Customer Support Specialist

Saint Charles, MO • Remote

Hallford Travels
See more jobs at Hallford Travelsexternal

Full-time

Posted 10 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply