2

Remote Chat Support Assistant Jobs in Phoenix, AZ

Provides phone and chat support to field technicians in need of assistance with work order ... Stipend * Remote Access to select premium channels (Cable One, Sparklight, Cable America and ...

Job Title: HR Assistant The HR Assistant serves as a key member of the My HR Live Support team ... In this role, you handle employee inquiries primarily via phone, chat, and email, using strong ...

Remote Job Type: Contractor Pay: $20-$34/hour Job Overview We are looking for an experienced Personal Assistant to provide administrative and organizational support while managing schedules ...

Trip Customer Care

Scottsdale, AZ · Remote

$16 - $22/hr

Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ... Remote -- Full-time or Part-time Benefits: * Flexible schedule opportunities * Work from home

Remote Customer Service Specialist

Mesa, AZ · Remote

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Showing results 21-40

Remote Chat Support Assistant information

See Phoenix, AZ salary details

$11

$18

$26

How much do remote chat support assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote chat support assistant in Phoenix, AZ is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the most commonly searched types of Remote Chat Support jobs in Phoenix, AZ?

The most popular types of Remote Chat Support jobs in Phoenix, AZ are:

What job categories do people searching Remote Chat Support Assistant jobs in Phoenix, AZ look for?

The top searched job categories for Remote Chat Support Assistant jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Chat Support Assistant jobs?

Cities near Phoenix, AZ with the most Remote Chat Support Assistant job openings:

Infographic showing various Remote Chat Support Assistant job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,397 per year, or $18.5 per hour.

Licensed Mental Health Counselor (Remote, Full-Time)

Carilion Therapeutic Clinic

Glendale, AZ • Remote

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

As a Licensed Mental Health Counselor, you will play a pivotal role in delivering high-quality mental health care to individuals through an innovative, fully remote model. This position offers the unique opportunity to provide therapy from anywhere while making a significant impact on the emotional well-being of our diverse patient population. We are looking for highly qualified Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), or Licensed Clinical Social Workers (LCSW) committed to fostering a supportive environment in which patients can thrive.

About the Organization

Carilion Therapeutic Clinic is a fully online mental health clinic dedicated to enhancing emotional well-being by making therapy more accessible and affordable. Utilizing cutting-edge technology, our mission is to provide frictionless, patient-centered mental health care. Our team is composed of compassionate professionals who are passionate about improving the therapy experience, and as we continue to grow, we are eager to expand our network of talented therapists who share this mission.

Work Environment

This remote position ensures a flexible and comfortable work setting, allowing you to schedule your therapy sessions from any location you choose. We prioritize work-life balance, offering therapists complete control over their calendar. You can conduct sessions through secure online video chat, eliminating commute times and fostering an environment that prioritizes mental health for both therapist and patient.

Key Responsibilities
  • Conduct individualized therapy sessions with adult clients focused on addressing their mental health needs and goals.
  • Utilize evidence-based therapeutic modalities, particularly Cognitive Behavioral Therapy (CBT), to support clients in overcoming challenges.
  • Document session notes clearly and thoroughly to ensure ongoing treatment continuity and collaboration with other healthcare professionals.
  • Engage in regular supervision and professional development opportunities to refine your skills and stay current with best practices in mental health care.
  • Participate in team meetings and contribute to a collaborative work environment that emphasizes knowledge sharing and support.
  • Assist clients in developing coping strategies and action plans tailored to their personal circumstances.
Patient Population / Client Focus

Your primary focus will be working with adult clients who seek support for a variety of mental health conditions, including anxiety, depression, trauma, and relationship issues. We emphasize a holistic approach to therapy, considering each client’s unique background and individual needs. Your work will help empower patients to grow, heal, and achieve their personal goals.

Qualifications
  • A master’s level degree in Counseling, Social Work, or a related field from an accredited institution.
  • An active and unrestricted professional license as a social worker (LCSW), marriage and family therapist (LMFT), or professional counselor (LPC).
  • A minimum of two years of experience providing clinical psychotherapy to adults, with a focus on evidence-based practices.
  • Strong written communication skills for effective documentation and reporting.
  • A clean disciplinary record with no actions taken against your license by any licensing board.
Preferred Experience
  • Familiarity with telehealth services and technology.
  • Experience employing a variety of therapeutic modalities, including but not limited to CBT, mindfulness-based therapies, and solution-focused therapy.
  • Comfortable using electronic health record (EHR) systems for documentation and scheduling.
Compensation and Benefits

Carilion Therapeutic Clinic offers a competitive salary ranging from USD 80,000 to 100,000 annually, dependent on your experience and qualifications. Additionally, our comprehensive benefits package includes:

  • Health insurance coverage for you and your dependents.
  • Retirement plans to help you save for the future.
  • Generous paid time off to promote work-life balance.
  • Compensation for no-show appointments and late cancellations, ensuring your time is respected.
  • An opportunity for up to a $1,000 sign-on bonus to welcome you to our team.
Career Growth Opportunities

At Carilion Therapeutic Clinic, we are committed to the professional development of our staff. We provide various training programs and access to workshops that focus on emerging trends and techniques in mental health therapy. Therapists have the opportunity to advance into leadership roles, engage in community outreach, or mentor new practitioners.

Why Join Our Team

Choosing to work with Carilion Therapeutic Clinic means becoming part of a compassionate, dedicated team that values both personal and professional growth. Here, your mental health is a priority as much as our clients’. Enjoy unparalleled flexibility while contributing to a mission that transforms lives. With a robust support system and resources at your disposal, you can focus your efforts on what you do best - helping others heal.

Application Information

If you are a passionate, licensed therapist looking to make a difference in the lives of others while enjoying the flexibility of remote work, we invite you to apply to join our team at Carilion Therapeutic Clinic. Please submit your resume and a cover letter detailing your relevant experience and your approach to providing therapy in a virtual setting.