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Remote Chat Support Assistant Jobs in Carpenter, WY

Ignition CX US LLC

Sales Agent

Cheyenne, WY · Remote

$60K/yr

Ignition CX is hiring full-time Remote Inbound Sales Representatives to support nationally ... You will assist customers who contact us directly, helping them select products and services that ...

TSMG

AI/ML Data Contributor

Cheyenne, WY · Remote

Project Overview We are currently hiring AI/ML Data Contributors to support a range of active and ... Participate in remote assignments or attend on-site sessions when required * Follow project ...

TSMG

AI/ML Data Contributor

Cheyenne, WY · Remote

Project Overview We are currently hiring AI/ML Data Contributors to support a range of active and ... Participate in remote assignments or attend on-site sessions when required * Follow project ...

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Carpenter, WY

Remote Chat Support Assistant information

See Carpenter, WY salary details

$11

$17

$25

How much do remote chat support assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote chat support assistant in Carpenter, WY is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.76 per hour, depending on experience, location, and employer.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

Remote Chat Support Assistant jobs near you

Game Engineering Director

Sony Interactive Entertainment (SIE)

Cheyenne, WY • On-site, Remote

$255K - $383K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Would you like to work on a new IP and new genre at teamLFG that combines amazing action feel with lighthearted and whimsical characters? Are you on a mission to create games that bond players together into deeply invested communities?

As an Engineering Director at teamLFG, you will hire, build and direct a technology organization to deliver amazing never-seen-before game experiences. Your organization will build and utilize a wide range of technologies and workflows to develop, continuously deliver, and maintain a live production game service. As part of the project and studio leadership team, you will create and evolve a technology strategy that is aligned with project goals and initiatives and serves the needs of the game, its players, and employees. As part of a diverse company that prizes creativity and technical excellence, your servant leadership will inspire and motivate a cross-discipline team to help build a new franchise beloved by millions.

We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.

RESPONSIBILITIES

  • Collaborate with a cross-disciplinary project leadership team to develop and maintain a product technology strategy that is informed by product vision, technical costs, and long-term technology goals

  • Leveraging the Unreal Engine and technology the team has built, direct the engineering organization to tackle challenging problems, find combinations of innovative technology with proven models, and build reliable solutions that deliver game experiences while sensibly managing technology risks

  • Recruit, nurture, and retain an engineering organization (30+ engineers, both internal FTE and external codev) with the skills, capacity, and adaptability to navigate uncertainty and deliver on the changing needs of the project

  • Manage multiple senior engineering leads, providing management support, technical guidance, constructive feedback, and career development coaching

  • Work with production leadership to schedule, track, deliver, and close out game features and releases, anticipating and mitigating any critical risks encountered, technical or otherwise

  • Communicate with PlayStation executives, directors, and technology teams, as needed

REQUIRED SKILLS

  • Experience managing an organization of 20+ engineers on AAA game engineering teams

  • Experience working with and directing co-development engineering teams

  • Experience with developing and running online games in a live service environment

  • Ability to align with leadership and executive stakeholders, translate goals into strategic technology solutions with a thorough understanding of cost, efficiency, and quality tradeoffs, and then lead an organization to execute on a technology strategy

  • Effectively communicate with and inspire fellow engineers by driving team alignment and buy-in on technology vision and architectural principles

  • Ability to work with a team in a hybrid environment, leveraging real time chat communications and documentation across an entire game studio

  • Ability to communicate with stakeholders of different business, technical, and non-technical backgrounds, to help align objectives and negotiate common goals

NICE TO HAVE SKILLS

  • Experience with development using the Unreal Engine

  • Experience with development on a variety of platforms (PC, console)

  • Experience with agile development methodologies

At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$255,000-$383,000 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

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