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Remote Chat Customer Support Jobs in Georgia (NOW HIRING)

Rethink

Senior Manager of Customer Support

Atlanta, GA · On-site +1

This role oversees all support operations, including chat, ticketing, knowledge management ... Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL ...

PerLuxe Travels

Customer Support Executive

Atlanta, GA · On-site +1

We are seeking motivated, detail-oriented individuals to join our growing remote team. In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the ...

HVW Recruiting

Customer Support Specialist 2

Augusta, GA · Remote

$24K - $32K/yr

... day? We're hiring Remote Customer Service Reps to answer calls from kind-hearted donors and ... You'll help them feel supported, appreciated, and taken care of -- all from the comfort of your ...

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All JobsChat Customer Support JobsRemote Chat Customer Support JobsRemote Chat Customer Support Jobs in Georgia

Remote Chat Customer Support information

What is the difference between Remote Chat Customer Support vs Remote Email Customer Support?

AspectRemote Chat Customer SupportRemote Email Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentReal-time chat platforms, live interactionEmail communication, asynchronous responses
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, SaaS companies
Search & Comparison IntentUnderstanding real-time support rolesUnderstanding written communication support roles

Remote Chat Customer Support involves live, real-time interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing detailed, well-crafted responses. Both roles require similar credentials and are common in customer service industries, but they differ mainly in communication style and work pace.

Infographic showing various Remote Chat Customer Support job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution.

Customer Support Specialist

Atlanta, GA • Remote

Remote Talent Cloud
See more jobs at Remote Talent Cloudexternal

$20/hr

Contractor

Re-posted 8 days ago

Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

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