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Remote Chat Customer Service Jobs in Whitewater, WI

Staples, Inc.

Customer Service Representative

Loves Park, IL · On-site +1

$15.25 - $20.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Rockton, IL · On-site +1

$15.75 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Lake Geneva, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Roscoe, IL · On-site +1

$15.50 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14 - $19.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Rochester, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Honey Creek, WI · On-site +1

$16.50 - $22.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

East Troy, WI · On-site +1

$15.75 - $21.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Lyons, WI · On-site +1

$16 - $21.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Kansasville, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Salem, WI · On-site +1

$17 - $23/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

New Munster, WI · On-site +1

$17.75 - $24/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Springfield, WI · On-site +1

$15.25 - $20.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Waterford, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$15.25 - $20.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Whitewater, WI

Remote Chat Customer Service information

See Whitewater, WI salary details

$9

$18

$26

How much do remote chat customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote chat customer service in Whitewater, WI is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.62 per hour, depending on experience, location, and employer.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are the most commonly searched types of Chat Customer Service jobs in Whitewater, WI?

The most popular types of Chat Customer Service jobs in Whitewater, WI are:

What are popular job titles related to Remote Chat Customer Service jobs in Whitewater, WI?

For Remote Chat Customer Service jobs in Whitewater, WI, the most frequently searched job titles are:

What job categories do people searching Remote Chat Customer Service jobs in Whitewater, WI look for?

The top searched job categories for Remote Chat Customer Service jobs in Whitewater, WI are:

What cities near Whitewater, WI are hiring for Remote Chat Customer Service jobs?

Cities near Whitewater, WI with the most Remote Chat Customer Service job openings:

Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Whitewater, WI as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,524 per year, or $18.5 per hour.

Customer Service Representative

Staples, Inc.

Loves Park, IL • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 639 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Staples is business to business. Youre what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Customer Service

      What Staples employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

      Social media

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