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Remote Chat Customer Service Jobs in Hazleton, PA

HMG Careers

Remote Sales and Service Advisor

Effort, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Kempton, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Pottsville, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Strong, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Buck Run, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Freeland, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Berwick, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Hazleton, PA

Remote Chat Customer Service information

See Hazleton, PA salary details

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How much do remote chat customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote chat customer service in Hazleton, PA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are popular job titles related to Remote Chat Customer Service jobs in Hazleton, PA?

For Remote Chat Customer Service jobs in Hazleton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Customer Service jobs in Hazleton, PA look for?

The top searched job categories for Remote Chat Customer Service jobs in Hazleton, PA are:

What cities near Hazleton, PA are hiring for Remote Chat Customer Service jobs?

Cities near Hazleton, PA with the most Remote Chat Customer Service job openings:

Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Hazleton, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Fully Remote Starter Customer Service

American Income Life Insurance Company

Mountain Top, PA • Remote

$90K - $120K/yr

Full-time

Posted 7 days ago

Job description

AO Globe Life is seeking motivated individuals to help families across the United States access essential benefit programs through scheduled virtual consultations. This fully remote opportunity offers meaningful work, professional development, and the ability to build long-term income and career growth within a mission-driven organization.
Whether you are beginning your career or looking for a new professional direction, this role provides the training, mentorship, and support needed to succeed while making a positive impact.
Key Responsibilities
  • Conduct scheduled virtual consultations to understand client needs
  • Guide individuals and families through available benefit options and enrollment processes
  • Maintain accurate client records and follow-up communication
  • Deliver professional, client-focused service and build long-term relationships
  • Participate in ongoing training sessions, development programs, and team meetings
What We Offer
  • Fully remote work environment available throughout the United States
  • Flexible scheduling designed to support work-life balance
  • Pre-qualified client consultations provided-no cold outreach required
  • Long-term income opportunities through vested renewals
  • Comprehensive training and continuous development support
  • Leadership development and advancement pathways for high performers
  • Supportive and collaborative team culture
Who Thrives in This Environment
  • Strong communicators who prioritize client service
  • Organized professionals who work well independently
  • Individuals comfortable using Zoom and cloud-based digital tools
  • Candidates with customer service, consulting, or sales backgrounds (helpful but not required)
  • Growth-oriented professionals who value mentorship and coaching
Requirements
  • Authorized to work in the United States
  • Windows-based laptop or desktop computer with webcam capability
  • Reliable high-speed internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has served working-class families across the United States by providing supplemental benefits that help protect their financial futures. The organization proudly partners with union members, veterans, credit unions, and associations nationwide. Through a remote-first workforce, AO Globe Life continues to provide stability, purpose, and long-term career growth.
Apply Today
If you are ready to build a meaningful career that combines purpose, flexibility, and opportunity, we encourage you to apply and explore joining AO Globe Life.

Apply