ZipRecruiter

Log In

2

Remote Chat Bot Jobs in Silver Spring, MD (NOW HIRING)

All JobsChat Bot JobsRemote Chat Bot JobsRemote Chat Bot Jobs in Silver Spring, MD

Remote Chat Bot information

See Silver Spring, MD salary details

$8

$27

$39

How much do remote chat bot jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote chat bot in Silver Spring, MD is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $36.30 per hour, depending on experience, location, and employer.

What are Remote Chat Bots?

Remote Chat Bots are artificial intelligence programs designed to simulate conversation with users, typically over the internet, and are managed or developed by individuals who work remotely. These bots can answer customer inquiries, provide technical support, and assist with various tasks without human intervention. Remote Chat Bot jobs often involve programming, training, and maintaining these bots from a location outside of a traditional office. This allows for flexible work arrangements and the ability to support users globally, 24/7.

What is the difference between Remote Chat Bot vs Remote Customer Support Agent?

AspectRemote Chat BotRemote Customer Support Agent
CredentialsNone required, basic technical knowledge helpfulCustomer service certifications often preferred
Work EnvironmentAutomated software, AI platformsLive chat interfaces, phone, email
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Job NatureAutomated responses, programming, monitoringDirect customer interaction, problem-solving

Remote Chat Bots are AI-driven tools that handle customer inquiries automatically, requiring minimal credentials. In contrast, Remote Customer Support Agents provide live assistance, often needing customer service experience. Both roles are vital in customer service but differ in automation level and interaction type.

What are the key skills and qualifications needed to thrive as a Remote Chat Bot Specialist, and why are they important?

To thrive as a Remote Chat Bot Specialist, you need strong analytical abilities, experience with conversational design, and familiarity with programming languages such as Python or JavaScript, often supported by a degree in computer science or a related field. Proficiency with chatbot development platforms like Dialogflow, Microsoft Bot Framework, or Rasa, and understanding of APIs and natural language processing (NLP) tools are typically required. Outstanding problem-solving skills, attention to detail, and effective communication are crucial soft skills for delivering seamless chatbot experiences. These skills ensure the creation of intelligent, user-friendly bots that efficiently address customer needs and support business goals.

What are some typical challenges faced by remote chat bot operators and how can they be addressed?

Remote chat bot operators often face challenges such as handling high volumes of simultaneous conversations, ensuring timely and accurate responses, and managing unclear or complex user queries. Working remotely can also lead to feelings of isolation or communication gaps with the broader support team. Staying organized with efficient workflows, utilizing collaboration tools, and regularly participating in team meetings can help address these challenges and maintain high-quality customer interactions.
What are popular job titles related to Remote Chat Bot jobs in Silver Spring, MD? For Remote Chat Bot jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Chat Bot jobs in Silver Spring, MD look for? The top searched job categories for Remote Chat Bot jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Chat Bot jobs? Cities near Silver Spring, MD with the most Remote Chat Bot job openings:
Remote Chat Bot jobs near you
Infographic showing various Remote Chat Bot job openings in Silver Spring, MD as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,067 per year, or $27.4 per hour.
Chatbot Developer - Conversational AI

Chatbot Developer - Conversational AI

Noblesoft Technologies

Adelphi, MD • Remote

Contractor

Posted 15 days ago

Job description

Role: Chatbot Developer - Conversational AI

Location: Remote (US) EST hours

Duration: 3 months

  

Role Overview
We are seeking a talented and passionate Conversational AI Developer to play a pivotal role in managing current day chatbot implantations and designing, building, and optimizing our next-generation conversational experiences. In this role, you will bridge the gap between classical NLU systems and modern Generative AI orchestrations. You will be responsible for maintaining our robust enterprise foundations while actively driving our migration strategy toward autonomous agent frameworks.
 
The ideal candidate possesses a deep technical background in the Microsoft conversational ecosystem, a strong understanding of enterprise integration layers, and a passion for delivering seamless, human-like, yet transparent user experiences.
 
Key Responsibilities
  • End-to-End Development: Drive the full lifecycle development (from conversational design to production deployment) of scalable chatbots, virtual assistants, and AI agents.
  • Architecture Migration: Maintain and optimize our current Azure Bot Framework SDK v4 stack while actively participating in the architectural migration toward Microsoft Foundry and Agents 365 Azure SDK.
  • Enterprise Integration: Design and implement robust API integrations using MuleSoft as the central enterprise service bus to orchestrate data exchange between conversational front ends and core backend systems, including PeopleSoft and Salesforce.
  • Omnichannel Dialog Management: Author and manage rich, dynamic conversational interfaces using Microsoft Dynamics Adaptive Cards, Knowledge Management systems, and Automation Flows across web, mobile, and messaging channels.
  • Live Chat and Case Management: Build seamless escalation protocols, including live agent handoffs to Salesforce Live Chat and automated ticket routing via Salesforce Case Management APIs.
  • NLU and LLM Orchestration: Integrate Hybrid AI strategies by combining classical NLU (Azure Conversational Language Understanding/CLU) with Large Language Models (Azure OpenAI/GPT) for intelligent intent routing, fallback handling, and contextual content generation.
  • Performance Optimization: Analyze conversation logs, containment rates, and intent accuracy metrics using data visualization tools to continuously optimize conversational flows and minimize hallucinations.
  • Cross-Functional Collaboration: Partner closely with Product Managers, UX Designers, and business stakeholders to translate complex business logic into intuitive user stories and turn technical constraints into delightful user experiences.
 
Technical & Professional Qualifications
Required Experience
  • 3+ years of dedicated experience in software development with a specialized focus on Conversational AI, NLP/NLU, or LLM agent development.
  • Microsoft Bot Stack Expertise: Deep, hands-on proficiency with Azure Bot Framework SDK v4 (including Waterfall Dialogs, custom middleware, and state management) alongside experience or strong theoretical knowledge of Copilot Studio / Agents 365.
  • Core Backend Skills: Strong programming fundamentals with advanced proficiency in C#, .NET, and JavaScript, combined with frontend capabilities (HTML/CSS) for custom web-chat styling and Adaptive Card rendering.
  • Enterprise Systems Integration: Direct experience working with MuleSoft layers to pull/push data from legacy enterprise platforms like PeopleSoft and CRM systems like Salesforce.
 
Preferred Qualifications
  • Data and State Management: Experience configuring and querying Azure Cosmos DB for storing conversation state, user context, and telemetry logs.
  • Analytics Driven: Familiarity utilizing Power BI or Azure Application Insights to analyze drop-off points, intent confusion matrices, and chatbot containment metrics.
  • Modern DevOps: Experience defining and maintaining CI/CD pipelines for conversational assets across Dev, Test, and Production environments.
  • Industry Context: Experience implementing conversational solutions within Higher Education or complex, multi-stakeholder enterprise environments is a plus.
  • Soft Skills: Exceptional communication skills with the ability to articulate technical AI constraints to non-technical business stakeholders.
 
Benefits & Culture
  • Cutting-Edge Innovation: Be part of a forward-thinking team actively reshaping the digital student and staff experience through advanced AI and Agentic workflows.
  • Impact-Driven Work: Build tools that directly solve user pain points, handling high-volume transactions with immediate real-world impact.
  • Professional Growth: Work in a fast-paced environment that actively supports upskilling in Generative AI, LLM orchestration, and next-generation Microsoft AI technologies.