Remote Case Study Writer Jobs in Irmo, SC (NOW HIRING)

This is a remote role based in the USA.

The Lead Solution Architect (LSA) plays a critical role in shaping, framing, and communicating client solutions in the CIS Pre-Sales and Solutioning organization.  This role is ideal for a high-potential solution professional who combines strong communication skills, structured thinking, and emerging technical depth, and who is eager to grow into broader solution leadership over time. As the LSA, you will actively support business development initiatives by leading the opportunity presales solution team and building robust, optimized, cost effective and victory-oriented solutions for CIS services. You will work closely with sales and different CIS senior stakeholders onshore and offshore as well as directly with our clients.

• Typically involved from Deal Qualification through Contract Signature, and for a limited period in the transition execution to provide continuity
• Structures ambiguous client inputs into clear problem statements and outcomeoriented solution narratives
• Translates customer business challenges into technically sound, commercially viable solutions
• Helps align technical solution design to clientdefined outcomes, value levers, and success metrics
• Owns coordination of client requirements are analyzed and distributed for solutioning, without gaps or duplication
• Designs the solution and ensures the relevant solution artifacts are completed in line with global process
• Responsible for development of the end-to-end solution (Transformation, Transition and Run) covering multiple service lines and/or technology domains
• Develops solution & response strategy, standard versus non-standard approach, aligned to the sales strategy. Clearly communicates to all bid team members
• Works with cross-functional areas to define Price to Win and create pricing structures
• Supports Tower Lead with 3rd parties' direct engagements when needed
• Contributes to proposal writing and guides the bid team on alignment to sales strategy, themes, and scoring mechanism, leveraging AI where possible
• Leads the solution team in all client facing interactions
• Reviews and inputs to the contract schedules, SoW, and SLAs among other documents, leveraging AI where possible
• Supports Commercial Lead with negotiation of solution related schedules (SoW, SLAs, etc.)
• Leads solution team and ensures solution related deliverables are completed
• Identifies and adds to the response and other capabilities that will bring value to the opportunity and/or show Capgemini capability

• 5 to 10+ years of experience in infrastructure services, presales, solution design, or service delivery roles, with increasing responsibility across client engagements.
• Demonstrated ability to quickly learn new domains, synthesize complex information, and communicate clearly to both technical and executive audiences.
• Uses AI as a thinking partner to accelerate understanding of client environments, synthesize inputs, and improve solution quality
• Applies AI to draft, refine, and stress test proposal narratives, solution approaches, and value stories
• Demonstrates sound judgment on where AI assists versus where human expertise and decision making are required

1.Customer Engagement:

• Strong written and verbal communication skills, with the ability to craft clear, outcome oriented narratives for client proposals and presentations
• Comfortable presenting ideas at varying levels of depth-from executive storytelling to solution rationale
• Able to articulate both transformational and managed services elements of deals
• Ability to articulate value, benefits, storyline to client
• Strong writing skills, leveraging AI

2.Leadership:

• Leadership of the solution team on deal; ability to coach, steer, challenge, guide - support in case of challenges or if tower lead is struggling
• Strong team leader to manage and coach team through tough deadlines

3.Commercial:

• Ability to link technical aspects of solution with commercial response
• Ability to understand contract documents and to draft solution related contract schedules
• Risk identification
• Negotiation skills (including with subcontractors)

4.Financial: 

• Support Client business case creation
• Familiar with TBM or other ITFM frameworks
• Support price shaping, benchmarking, pricing models
• Cost analysis, cost breakdown & what-if analysis

Leadership and ways of working:

• Exercises sound judgment in complex, ambiguous situations-evaluating risks, trade offs, and implications of decisions across technical, commercial, and delivery dimensions.
• Operates effectively in high pressure, time constrained deal environments, maintaining clarity of thinking, structured execution, and decision quality during periods of intensity.
• Leads and inspires cross functional solution teams through complex pursuits-setting clear direction, motivating performance, and creating momentum while fostering collaboration and engagement.
• Guides teams through complex problem spaces and demanding timelines-challenging assumptions, resolving obstacles, and supporting team members to deliver high quality outcomes.
• Approaches uncertainty with curiosity and a problem solving mindset-comfortable acknowledging gaps in knowledge, seeking input, and continuously learning to arrive at the best solution for the client and the business.
• Builds strong, collaborative networks across stakeholders, teams, and partners to enable effective ways of working, accelerate decision making, and establish trust in complex, multi stake holder environments