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Remote Card Operations Jobs in Chicago, IL (NOW HIRING)

Cloud Operations Engineer

Chicago, IL ยท On-site +1

$65K - $130K/yr

Location Remote based role with preference in Hub Office City About The Job You're Considering ... US Citizenship or Green Card Holder * BS/BA degree and 8 years of IT experience, or 10 years total ...

Sr. Production Underwriting (Remote)

Chicago, IL ยท On-site +1

$85K - $125K/yr

We offer property and casualty coverages designed for the unique operational aspects of social ... Card and provide ongoing feedback toward goal commitments. * Complete underwriting checklists ...

Sr. Production Underwriting (Remote)

Chicago, IL ยท On-site +1

$85K - $125K/yr

We offer property and casualty coverages designed for the unique operational aspects of social ... Card and provide ongoing feedback toward goal commitments. * Complete underwriting checklists ...

Sr. Production Underwriting (Remote)

Chicago, IL ยท On-site +1

$85K - $125K/yr

We offer property and casualty coverages designed for the unique operational aspects of social ... Card and provide ongoing feedback toward goal commitments. * Complete underwriting checklists ...

Managing Attorney (Remote)

Chicago, IL ยท Remote

$165K - $205K/yr

... expanding operations into new markets. Our values describe the essence of our firm: * We Are ... card process, including PERM, I-140, and Adjustment of Status, as well as EB-1A, EB-1B, EB-1C, and ...

Manager, Chargeback Recovery

Chicago, IL ยท On-site +1

$100K - $107K/yr

... card network chargeback rules, and industry best practices; translate changes into operational ... Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a ...

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Remote Card Operations information

See Chicago, IL salary details

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How much do remote card operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote card operations in Chicago, IL is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $28.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in remote card operations, and how can they be managed?

Professionals in remote card operations often deal with challenges such as coordinating with cross-functional teams across different time zones, maintaining compliance with strict security protocols, and responding quickly to transaction issues or fraud alerts. Effective communication tools and clear escalation processes are essential to overcoming these hurdles. Staying proactive about updates in payment technologies and regularly participating in team meetings also help remote card operations staff stay connected and efficient, ensuring smooth workflow and client satisfaction.

What are Remote Card Operations?

Remote Card Operations refer to the management and processing of credit, debit, or prepaid card transactions and account activities from a location outside a traditional bank branch or office. This role typically involves tasks such as reviewing and approving card applications, monitoring for fraud, handling customer inquiries, and ensuring compliance with financial regulations, all performed using digital tools and secure online systems. Remote Card Operations professionals support the efficiency and security of card services for banks, fintech firms, and payment processors while working from home or another remote location.

What is the difference between Remote Card Operations vs Remote Card Processing Specialist?

AspectRemote Card OperationsRemote Card Processing Specialist
CredentialsTypically requires banking or financial certifications, familiarity with card networksRequires similar certifications, focus on processing systems and transaction handling
Work EnvironmentRemote, office-based banking or financial institutionRemote, processing centers or financial institutions
Industry UsageUsed across banks, credit card companies, and financial institutionsCommon in payment processing companies and financial service providers
Job FocusManaging card operations, compliance, and customer issuesHandling transaction processing, data reconciliation, and system troubleshooting

Remote Card Operations and Remote Card Processing Specialist roles share similar credentials and work environments, both serving financial institutions. However, Remote Card Operations focuses on overall card management and compliance, while Remote Card Processing Specialists concentrate on transaction processing and system support. Both roles are essential in the payment industry and often overlap in skills and industry usage.

What are the key skills and qualifications needed to thrive as a Remote Card Operations specialist, and why are they important?

To thrive as a Remote Card Operations specialist, you need a solid understanding of payment processing, card network rules, and risk management, often supported by experience in banking or financial services. Familiarity with core banking systems, transaction monitoring software, and compliance tools like AML platforms is typically required. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for ensuring accuracy and resolving issues remotely. These competencies are crucial for maintaining secure and efficient card operations while minimizing fraud and ensuring regulatory compliance.
What are the most commonly searched types of Card Operations jobs in Chicago, IL? The most popular types of Card Operations jobs in Chicago, IL are:
What job categories do people searching Remote Card Operations jobs in Chicago, IL look for? The top searched job categories for Remote Card Operations jobs in Chicago, IL are:
Debit Card Dispute Specialist - Remote

Debit Card Dispute Specialist - Remote

First American Bank

Melrose Park, IL โ€ข On-site, Remote

$24.04 - $26.92/hr

Full-time

Posted 17 days ago


Job description


First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.
The Debit Card Dispute Specialist hourly (non-exempt) position investigates and resolves debit card and Zelle disputes by researching and monitoring cases to ensure Regulation E compliance, reviewing chargeback statuses, and handling unposted cardholder items. Additionally, this position monitors a variety of reports and performs general research tasks related to debit card operations.
DUTIES & RESPONSIBILITES
  • Investigate and resolve debit card disputes by researching and monitoring cases while ensuring Regulation E compliance is met. Review reports for chargeback statuses. Research cardholder unposted items and prepare checks as needed.
  • Comply with REG E, MasterCard rules, Network rules, and internal policies and procedures.
  • Process Zelle dispute claims. Ensure claims are processed according to all policies, procedures, and regulatory requirements.
  • Prepare the MasterCard Billing Reports (MCB).
  • Prepare end-of-the-month status reports.
  • Monitor the Account Data Compromise alerts. Warm cards that were reissued due to the alerts.
  • Perform general research tasks related to debit card operations as needed.
  • Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS
  • High school diploma or equivalent required.
  • Minimum one year of experience in banking or bank-related field required.
  • Previous experience in debit/credit card operations and balancing/account reconciliation preferred.
  • Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
  • Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
  • Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
  • Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
  • Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
  • Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
  • Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
  • Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required.
  • Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
  • Punctuality is required to maintain First American Bank's customer service standards.