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Remote Call Center Jobs in Windsor, CT (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Baystate Health

Contact Center Rep

Holyoke, MA · Remote

$17.50 - $22.75/hr

Remote opportunity for candidates residing in Massachusetts or Connecticut Schedule: Monday-Friday ... Maintain required call-processing accuracy for assigned practice locations. * Meet departmental ...

EASTERN ACCOUNT SYSTEMS

Collector

Portland, CT · Remote

$14/hr

... call center, or collections environment to join our dynamic team in our office. Even if you don't ... Training will be fully remote, via video meetings. Applicants must complete all training ...

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Remote Call Center information

See Windsor, CT salary details

$10

$17

$24

How much do remote call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote call center in Windsor, CT is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.13 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Windsor, CT?

The most popular types of Call Center jobs in Windsor, CT are:

What job categories do people searching Remote Call Center jobs in Windsor, CT look for?

The top searched job categories for Remote Call Center jobs in Windsor, CT are:

What cities near Windsor, CT are hiring for Remote Call Center jobs?

Cities near Windsor, CT with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Windsor, CT as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,090 per year, or $17.8 per hour.

Benefit Service Center Associate

Employee Family Protection

Glastonbury, CT • On-site, Remote

$15.75 - $21/hr

Full-time

Medical, Life

Re-posted 9 days ago

Job description

Description

 About Employee Family Protection:
At Employee Family Protection (EFP), we're dedicated to supporting employees and their families through comprehensive benefit solutions and compassionate service. Our Benefit Service Center team plays a vital role in helping employees understand their benefit options and resolving coverage questions quickly and effectively.


We're looking for a Benefit Service Center Associate who is customer-focused, detail-oriented, and thrives in a call center environment. If you have a background in insurance or worksite benefits and enjoy helping others - let's talk.


What You'll Do:

  • Answer inbound calls and make outbound calls to employees regarding their benefit questions
     
  • Investigate and respond to employee inquiries about coverage, claims, and plan options
     
  • Create, manage, and track service tickets in our internal systems
     
  • Communicate with insurance carriers to resolve employee concerns
     
  • Provide professional, courteous service to clients, staff, brokers, and carriers
     
  • Maintain employee confidentiality and adhere to data privacy and security standards
     
  • Support additional administrative or service-related duties as needed

Why Work with Us:

  • Work in a mission-driven, people-first company
     
  • Join a collaborative and supportive team environment
     
  • Opportunity to help individuals navigate meaningful life decisions
     
  • Remote flexibility and potential for career growth

Requirements

What You'll Bring:

  • Associate's degree or equivalent combination of education and experience
     
  • Health and Life Insurance License is required
     
  • Experience in a call center and/or worksite benefits is required
     
  • Strong written and verbal communication skills, including active listening
     
  • Proficiency in Microsoft Office (Word, Excel, Outlook), web browsers, databases, and phone systems
     
  • Professional, reliable, and detail-oriented with the ability to multitask in a fast-paced environment
     
  • Bilingual skills are a plus

 If you're passionate about making a difference in the employee benefits space, we encourage you to apply today and help us continue protecting what matters most. 

Apply