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Remote Call Center Jobs in Westerly, RI (NOW HIRING)

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

Remote - Michigan residents Do you have a strong eye for detail? This could be a great opportunity ... Customer service experience (three or more years preferred); for example, previous call center work ...

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in Westerly, RI

Remote Call Center information

See Westerly, RI salary details

$10

$18

$25

How much do remote call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote call center in Westerly, RI is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Westerly, RI?

The most popular types of Call Center jobs in Westerly, RI are:

What are popular job titles related to Remote Call Center jobs in Westerly, RI?

For Remote Call Center jobs in Westerly, RI, the most frequently searched job titles are:

What cities near Westerly, RI are hiring for Remote Call Center jobs?

Cities near Westerly, RI with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Westerly, RI as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,530 per year, or $18 per hour.

Remote Medical Customer Service Agent

Transworld Systems Inc.

Carolina, RI • Remote

$15 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Job description

Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 
 
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
 

TSI is seeking a customer service agent with medical background to act as a centralized resource to facilitate quality gap closure. Will assist in scheduling and scheduling doctor appointments for patient exams. To be successful in this role, you will need to have at least one to two years of prior experience in a medical setting.

Work Location: This is a remote/work from home position 
Compensation: $15-$16/hour based on experience
 
Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
 
 
Why should you consider TSI ?
  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Schedule appointments for patient consultations, procedures and follow-up visits with medical personnel via phone calls to patients
  • Updating/ requesting Dr appointments via EPIC client system, including but not limited to: Mammo; Colon; A1C; Neuropathy; WCC; Annual Wellness; Basic Metabolic; Panel; Dexa Bone Density; Hospital TCM; Fit Kit; Cologuard; Eye exam
  • Patient reminder and follow-up calls prior to next visits
  • Enter all patient data accurately in client system for medical reference
  • Coordinate with health care professionals about schedules, patients and any changes
  • Resolve scheduling conflicts as they occur
  • Maintains patient confidence and protects operations by keeping patient care information confidential
  • Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, HIPAA, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
  • Delivering compassionate support, attention, and assistance to patients

Qualifications
  • High School Diploma, GED or equivalent required
  • 1-2 years’ prior experience in a medical office setting
  • Experience with EPIC platform for patient scheduling required
  • Experience with clinical roles for the population health scope of work is a plus
  • Strong work ethic that exhibits high ethical and moral standards
  • Must be able to communicate effectively, with high interpersonal skills to assist patients

For Remote Positions:

  • The minimum internet speed requirements for remote work are as follows:
    • Broadband internet connection (No DSL, or Dial Up)
    • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
    • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • High School Diploma, GED or equivalent required
  • 1-2 years’ prior experience in a medical office setting
  • Experience with EPIC platform for patient scheduling required
  • Experience with clinical roles for the population health scope of work is a plus
  • Strong work ethic that exhibits high ethical and moral standards
  • Must be able to communicate effectively, with high interpersonal skills to assist patients

For Remote Positions:

  • The minimum internet speed requirements for remote work are as follows:
    • Broadband internet connection (No DSL, or Dial Up)
    • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
    • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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