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Remote Call Center Jobs in Springville, UT (NOW HIRING)

Imh

Cardiology Electrophysiologist

Provo, UT · On-site +1

$7.25 - $999.99/hr

... II Trauma Center situated between the Salt Lake Valley and St. George. The EP program at Utah ... This position will be full time, Monday-Friday with a 1 and 5 call schedule that may include ...

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How much do remote call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote call center in Springville, UT is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.88 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Springville, UT?

The most popular types of Call Center jobs in Springville, UT are:

What job categories do people searching Remote Call Center jobs in Springville, UT look for?

The top searched job categories for Remote Call Center jobs in Springville, UT are:

What cities near Springville, UT are hiring for Remote Call Center jobs?

Cities near Springville, UT with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Springville, UT as of September 2026, with employment types broken down into 100% Full Time. Highlights an 25% In-person, and 75% Remote job distribution, with an average salary of $34,650 per year, or $16.7 per hour.

Customer Service Representative - Utility Billing

Provo, UT • Remote

Five Star Solutions
See more jobs at Five Star Solutionsexternal

$14/hr

Full-time

Posted 10 days ago

Job description

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction
Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts
$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 6:00am-8:00pm (MST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 7:00am-4:00pm Mon-Fri (MST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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