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Remote Call Center Jobs in Springville, UT (NOW HIRING)

1-800 Contacts

Optician

Draper, UT · On-site +1

$17 - $24/hr

Coordinate with labs, vendors, internal teams, and the 1-800 Contacts call center app to support ... United States Remote Hourly Range $17-$24 USD

HMG Careers

Remote Customer Service and Sales

Draper, UT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Customer Service and Sales

Lehi, UT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Ampian HR

Appointment Setter - Sales

Draper, UT · On-site +1

$40K - $80K/yr

Remote Company: Row Partners About Us: We believe in Playing Bigger! We are establishing an entirely new category of services that solves critical problems for the Behavioral Health Industry. Our ...

Row Partners

Appointment Setter - Sales

Draper, UT · Remote

$40K - $80K/yr

Remote Company: Row Partners About Us: We believe in Playing Bigger! We are establishing an entirely new category of services that solves critical problems for the Behavioral Health Industry. Our ...

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How much do remote call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote call center in Springville, UT is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.88 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Springville, UT? The most popular types of Call Center jobs in Springville, UT are:
What are popular job titles related to Remote Call Center jobs in Springville, UT? For Remote Call Center jobs in Springville, UT, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Springville, UT look for? The top searched job categories for Remote Call Center jobs in Springville, UT are:
What cities near Springville, UT are hiring for Remote Call Center jobs? Cities near Springville, UT with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Springville, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 25% In-person, and 75% Remote job distribution, with an average salary of $34,650 per year, or $16.7 per hour.
Optician

Optician

1-800 Contacts

Draper, UT • On-site, Remote

$17 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Who we are
SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We're owned by KKR - one of the world's largest and most successful private equity investment companies. We've built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this job
South Valley Optical (SVO) is our onsite optical office, serving employees and their families with personalized, high-quality eye care in a collaborative environment. We're looking for an experienced Optician who can help maintain strong clinic operations, create a welcoming patient experience, and bring accuracy, ownership, and follow-through to every part of the optical process. This role is ideal for someone who takes pride in great patient care, understands the importance of precision in optical work, and enjoys being part of a small team where reliability, initiative, and teamwork matter every day.
The details
  • Compensation: $17-24 per hour, dependent on experience
  • Schedule: Full-time, Monday-Friday, 8:45 AM-5:15 PM with a 30-minute unpaid lunch
What you'll do
  • Deliver an exceptional experience for patients, guests, team members, and partners through consistent, high-quality service.
  • Help patients select eyewear that fits their prescription, lifestyle, comfort, and style preferences.
  • Educate patients on lens designs, materials, coatings, frame options, contact lens care, and eye health basics in a clear and approachable way.
  • Take accurate optical measurements and support precise order entry for frames, lenses, contact lenses, insurance, payments, credits, and refunds.
  • Perform pretesting and assist with doctor-requested medical testing using clinic equipment and established workflows.
  • Use electronic health record (EHR) systems to manage scheduling, patient communication, documentation, orders, invoicing, and HIPAA-compliant records.
  • Support smooth daily clinic operations by answering phones, responding to emails and texts, resolving patient questions, and maintaining accurate information.
  • Coordinate with labs, vendors, internal teams, and the 1-800 Contacts call center app to support timely, accurate order fulfillment.
  • Monitor inventory, maintain frame and contact lens product accuracy, and help keep the clinic organized, clean, and patient-ready.
  • Troubleshoot patient concerns, including adjustments, repairs, reorders, returns, credits, and follow-up needs.
  • Stay calm, professional, and solution-oriented in urgent, sensitive, or stressful situations.
  • Look for opportunities to improve patient flow, accuracy, efficiency, and the overall clinic experience.
What you'll need
  • High school diploma or GED
  • Previous retail, customer service, optical, optometry, ophthalmology, or medical office experience
Why we will love you
  • Working knowledge of optical measurements, lenses, frames, contact lenses, insurance, billing, and quality standards
  • Comfort using EHR systems, clinic technology, and Microsoft tools such as Word, Excel, and Outlook
  • Strong verbal, written, and active listening skills
  • Strong organization, attention to detail, and follow-through
  • Spanish-speaking candidates are highly encouraged to apply
Perks
  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Onsite
*For remote hourly applicants to be considered, you must live in one of the following approved states: Utah, Texas, North Carolina
It is anticipated this position will have a salary within the range listed below, depending on the candidate's qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements.
United States Remote Hourly Range
$17-$24 USD

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