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Remote Call Center Jobs in Spring Hill, TN (NOW HIRING)

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... T service delivery environment. Required Skills and Competencies: * Strong communication skills in ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... T service delivery environment. Required Skills and Competencies: * Strong communication skills in ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... T service delivery environment. Required Skills and Competencies: * Strong communication skills in ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... T service delivery environment. Required Skills and Competencies: * Strong communication skills in ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

... call center, service desk, or managed services program. * AWS Certified Developer - Associate or AWS Certified SysOps Administrator - Associate certification. * Experience working in a fully remote ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

... call center, service desk, or managed services program. * AWS Certified Developer - Associate or AWS Certified SysOps Administrator - Associate certification. * Experience working in a fully remote ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · On-site +1

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AMBA

Inside Sales Insurance Specialist

Nashville, TN · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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How much do remote call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote call center in Spring Hill, TN is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Spring Hill, TN?

The most popular types of Call Center jobs in Spring Hill, TN are:

What job categories do people searching Remote Call Center jobs in Spring Hill, TN look for?

The top searched job categories for Remote Call Center jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Call Center jobs?

Cities near Spring Hill, TN with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Spring Hill, TN as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,033 per year, or $16.8 per hour.

Senior Revenue Cycle Associate - Financial Clearance

Brentwood, TN • Remote

Quorum Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Quorum Healthexternal

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Verify patient insurance eligibility, benefits, and medical necessity prior to the patient's date of service.

  • Secure prior authorization, provide notices of admission, and obtain referrals as required.

  • Resolve insurance coverage and authorization discrepancies, and handle denials related to referrals, authorizations, and medical necessity.

Quorum Health rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Senior Revenue Cycle Associate - Financial Clearance

Employment Type: Full Time
Location:  Remote
Reports To:  Manager, Financial Clearance

You must reside in one of these states to be eligible for this position:

Arkansas                  California                 Kentucky
Massachusetts                Nevada                    New Mexico
Oregon                  Utah                      Tennessee
Texas                     Wyoming

Job Summary:

The Senior Revenue Cycle Associate, Financial Clearance position is responsible for ensuring that a patient’s visit is financially cleared prior to the date of service. This position serves as the subject matter expert and go-to resource for peers, providing guidance on complex registration, insurance, workflow, and patient financial responsibility matters. The role includes verifying patient insurance eligibility/benefits, calculating patient liability estimates, securing prior authorization, providing notice of admission, obtaining referrals, and verifying medical necessity. These efforts will result in increased net revenues by reducing front-end related denial write-offs. Interactions will be conducted with providers, payers, patients, and hospital-based personnel. Duties are to be performed accurately and timely while providing exceptional customer service. This position is not a formal supervisory role.

Key Responsibilities:

  • Ensures Financial Clearance (e.g., verification of eligibility/ benefits, securing prior authorization, etc.) is obtained timely prior to the patient’s date of service based on service line and departmental policies.
  • Performs coverage discovery using eligibility tools to identify additional insurance coverage if existing insurance on file is inactive.
  • Calculates and clearly documents patient liability estimates based on patient’s verified benefit information.
  • Provides payers with timely inpatient and observation Notices of Admission (NOA) as required based on payer-specific guidelines.
  • Validates prior authorization has been obtained and follows up with providers via phone as required for applicable services lines.
  • Verifies medical necessity for applicable patients and identifies instances where a Medicare Advance Beneficiary Notices of Noncoverage (ABN or NONC) is required.
  • Escalates instances where Financial Clearance may not be obtained (e.g., unable to obtain authorization) prior to patient’s DOS to appropriate stakeholders in accordance with departmental deferral policies.
  • Resolves insurance coverage and authorization information discrepancies as identified through automated quality assurance tool.
  • Works denials related to referral, authorizations, notifications, non-coverage, and medical necessity as assigned. This includes, but is not limited to, coordinating with appropriate stakeholders to submit rebills or appeals and obtaining retro authorization when required.
  • Observes privacy, safety, and security procedures, and uses equipment and materials properly.
  • Possesses the ability to work within a remote call center environment, free from distractions and background noise. 
  • Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed.

Required Skills & Qualifications:

  • Proficient in typing.
  • General knowledge of medical terminology.
  • Ability to communicate effectively and professionally in English, both verbally and in writing.
  • Critical thinking and problem-solving skills.
  • High school graduate or equivalent.
  • One year of related experience in the medical field is preferred. 

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.

What Quorum Health employees say

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