... as we call it) plays a critical role in serving as a trusted partner to Optiv's clients. By ... Actively participate in the Identity Field Center of Excellence to deliver value to clients by ...
... as we call it) plays a critical role in serving as a trusted partner to Optiv's clients. By ... Actively participate in the Identity Field Center of Excellence to deliver value to clients by ...
IT Help Desk
Portland, OR · On-site +1
$40.27 - $49.52/hr
Experience using call tracking and service management systems such as ServiceNow. * Experience resolving technical issues using Active Directory, System Center Configuration Manager (SCCM), or remote ...
IT Help Desk
Portland, OR · On-site +1
$40.27 - $49.52/hr
Experience using call tracking and service management systems such as ServiceNow. * Experience resolving technical issues using Active Directory, System Center Configuration Manager (SCCM), or remote ...
Mental Health Therapist (Licensed or Associate)
Portland, OR · On-site +1
$64 - $72/hr
Remote and hybrid work options with a manageable caseload structure Our Values At Mindful Mental ... Looking for a group practice to call a long-term home * Aligned with our values and a desire to ...
Quick apply
Mental Health Therapist (Licensed or Associate)
Portland, OR · On-site +1
$64 - $72/hr
Remote and hybrid work options with a manageable caseload structure Our Values At Mindful Mental ... Looking for a group practice to call a long-term home * Aligned with our values and a desire to ...
Remote Customer Service Specialist
Portland, OR · On-site +1
$18 - $23.75/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Remote Customer Service Specialist
Portland, OR · On-site +1
$18 - $23.75/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Remote- Customer Experience Service
Portland, OR · Remote
$17 - $23/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Portland, OR · Remote
$17 - $23/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Customer Service Fully Remote Work
Vancouver, WA · On-site +1
$90K - $120K/yr
Participate in training, mentorship, and development sessions Why Recent Grads Apply * 100% remote - work from anywhere in the U.S. * Flexible scheduling that fits your lifestyle * No experience ...
Customer Service Fully Remote Work
Vancouver, WA · On-site +1
$90K - $120K/yr
Participate in training, mentorship, and development sessions Why Recent Grads Apply * 100% remote - work from anywhere in the U.S. * Flexible scheduling that fits your lifestyle * No experience ...
Virtual Personal Banker
Portland, OR · Remote
$58K - $65K/yr
This a remote work from home position. Candidates must reside in the state of Alabama, Arizona ... Call/Contact Center). This role focuses on delivering legendary service by addressing member ...
Quick apply
Virtual Personal Banker
Portland, OR · Remote
$58K - $65K/yr
This a remote work from home position. Candidates must reside in the state of Alabama, Arizona ... Call/Contact Center). This role focuses on delivering legendary service by addressing member ...
WFH Customer Service Rep (Entry Level)
Vancouver, WA · On-site +1
$90K - $120K/yr
This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.
WFH Customer Service Rep (Entry Level)
Vancouver, WA · On-site +1
$90K - $120K/yr
This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.
Entry Level CSR (Work From Home)
Portland, OR · On-site +1
$17 - $23/hr
Position Overview We are expanding our remote team and looking for motivated individuals who enjoy working with people, communicating clearly, and building toward long-term career growth. This ...
Entry Level CSR (Work From Home)
Portland, OR · On-site +1
$17 - $23/hr
Position Overview We are expanding our remote team and looking for motivated individuals who enjoy working with people, communicating clearly, and building toward long-term career growth. This ...
Appointment Setter (Work From Home)
Portland, OR · On-site +1
Full training from the start * 100% remote work environment * Competitive compensation structure * Weekly pay with bonus opportunities * Career growth and advancement potential * Benefits eligibility ...
Appointment Setter (Work From Home)
Portland, OR · On-site +1
Full training from the start * 100% remote work environment * Competitive compensation structure * Weekly pay with bonus opportunities * Career growth and advancement potential * Benefits eligibility ...
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Remote Call Center information
See Sandy, OR salary details
$11.37 - $12.72
1% of jobs
$12.72 - $14.08
4% of jobs
$14.08 - $15.43
9% of jobs
$16.59 is the 25th percentile. Wages below this are outliers.
$15.43 - $16.79
13% of jobs
$16.79 - $18.14
22% of jobs
The median wage is $18.24 / hr.
$18.14 - $19.50
22% of jobs
$19.99 is the 75th percentile. Wages above this are outliers.
$19.50 - $20.85
14% of jobs
$20.85 - $22.21
8% of jobs
$22.21 - $23.56
4% of jobs
$23.56 - $24.92
3% of jobs
$24.92 - $26.27
1% of jobs
$11
$18
$26
How much do remote call center jobs pay per hour?
What is a remote call center?
A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.
What are some common challenges faced by remote call center representatives, and how can they be addressed?
Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.
What are the key skills and qualifications needed to thrive in a remote call center position?
To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

Sr. Cybersecurity Advisor - Identity Security | Pacific NW - Remote, USA
Portland, OR • Remote
Full-time
Re-posted 21 days ago
Job description
This position will be remote and can be hired anywhere near Seattle, Portland, or Boise
The Sr. Cybersecurity Advisor (or CSA as we call it) plays a critical role in serving as a trusted partner to Optiv's clients. By combining advanced business and security practitioner knowledge, the Sr. CSA designs security solutions using some of the most advanced security services and technologies to achieve highly defensible and scalable security programs to align with the clients' security initiatives.The Sr. CSA has extensive real-world knowledge and can design pragmatic Identity Governance, Digital Access Management (MFA/SSO), Privileged Access Management and Identity Orchestration security solutions tailored to each client's unique environment and provide our clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the Sr. CSA will drive thought leadership and inspire cybersecurity solutions powered by our ecosystem of people, products, and partners.
How you'll make an impact
Actively participate in the Identity Field Center of Excellence to deliver value to clients by aligning Optiv services with our key technology partner solutions (SailPoint, Saviynt, Ping, Okta, Cisco, CyberArk, BeyondTrust, and Delinea-to name a few).
Maintain advanced knowledge of the client's security environment, business operations, security needs, and risk appetite. Identify their security concerns and how they correlate to Optiv's strategic solutions across the assigned domain and holistic cybersecurity programs.
Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships. Qualify leads and partner with internal colleagues to determine scope, proposal management, and follow through to closure. Participate in sales opportunities across Optiv's entire portfolio.
Clearly articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of the client stakeholders at a senior leadership level.
Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams.
Stay abreast of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups.
Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that present a consistent and comprehensive approach.
Effectively work with multiple client personas across the security leadership team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
Identify and drive complete security programs to meet client objectives across technology and services including;
driving new discussions by leveraging peer and industry network contacts
performing requirements gathering analysis, and technology selection criteria
coordinating demonstrations and security technology evaluations
drive cross organizational solutions leveraging Optiv's portfolio
Interface and partner with internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.
Identify new and emerging technologies for internal enablement and exposure to clients.
Promotes Optiv's portfolio and security awareness at speaking events, partner events, and leveraging social media. Builds a reputation as trusted advisor with clients, partners, peers and cyber community resulting in an influential network of contacts.
Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
Participate in account planning, forecasting, and pipeline management activities.
Participate in managingand prioritizingthe proposal process to createbusiness proposals, contracts,and respond to RFI/RFP's
Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security-specific knowledge through formal education, certification, and other avenues.
Advance sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.
What we're looking for
BS/BA or equivalent and applicable work experience.
Minimum of eight (8) years in an information security role, preferably as a consulting advisor, architect, or engineer focused on Identity Governance, Digital Access Management (MFA/SSO), Privileged Access Management and Identity Orchestration.
Strong business and technical acumen and ability to lead technology focused discussions.
Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms.
Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables.
Maintains broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
Vendor specific certification(s) focused primarily on specialty.
CISSP, GIAC, CISA, CISM, CCSP or other relevant professional cybersecurity certifications.
Experience speaking and evangelizing technology vision at events.
Previous experience leading an information security function or program.
Organizational membership and participation in chapter meetings such as ISACA, ISSA, etc.
#LI-SM1
#LI-Remote
Total Target Compensation
$200,000 - $250,000+ Annually
The Estimated Total Target Compensation for this role includes base salary and an uncapped bonus plan where you are paid both on new and renewal business. It is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.
What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
About Optiv
Sourced by ZipRecruiter
Industry
Network security
Company size
1,001 - 5,000 Employees
Headquarters location
Denver, CO, US
Year founded
2015