ZipRecruiter

Log In

2

Remote Call Center Jobs in Fall River, MA (NOW HIRING)

NTT DATA Services

TEMP BPO Associate

Lincoln, RI · On-site +1

$14.75 - $19.50/hr

... Call center experience a plus * 2+ years MS office in an office environment Education: * High ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

NTT DATA Services

TEMP BPO Associate

Lincoln, RI · On-site +1

$14.75 - $19.50/hr

... Call center experience a plus * 2+ years MS office in an office environment Education: * High ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

CBIZ, Inc.

Client Services Specialist (Remote)

Providence, RI · On-site +1

$17.25 - $22.75/hr

#LI-JO1 #LI-Hybrid Responsibilities We are looking for a Client Services Specialist to join our client services team providing outstanding service to CBIZ private equity clients in the area of Global ...

previous page

Showing results 41-57

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in Fall River, MA

Remote Call Center information

See Fall River, MA salary details

$10

$17

$25

How much do remote call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote call center in Fall River, MA is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.33 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Fall River, MA?

The most popular types of Call Center jobs in Fall River, MA are:

What are popular job titles related to Remote Call Center jobs in Fall River, MA?

For Remote Call Center jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Fall River, MA look for?

The top searched job categories for Remote Call Center jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Remote Call Center jobs?

Cities near Fall River, MA with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Fall River, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,400 per year, or $18 per hour.

Patient Engagement Representative

COMMUNITY HEALTH CENTER OF CAPE COD

Bourne, MA • On-site, Remote

$23 - $25/hr

Full-time

Re-posted 20 days ago

Job description

The Patient Engagement staff will engage patients over the phone to ensure that they have access to care when they need it and request it and to assist the care team in effectively and efficiently addressing patient needs in between visits.

Responsibilities include:

  • Field incoming calls to our main phone number and respond to incoming text messages
  • Provide general information to callers about the health center (e.g. hours, services, insurance enrollment, new patient registration)
  • Schedule appointments with primary care providers.
  • Assist patients seeking updates or information about their care at the health center (e.g. status of a referral, med refill request or prior auth, questions about lab orders)
  • While engaging patients on the phone, check for open appointment recalls, notes on incomplete insurance applications, date of last physical, MyChart status, and other open items that can be resolved on the call.
  • Follow protocols for managing and documenting phone calls in the EHR, including requests for refills, referrals, results and appointments so that Care Team members have the relevant information necessary to act on the patient request.
  • Maintains working knowledge of insurances, including ability to verify Masshealth coverage via EVS and understanding of guarantor and coverage fields within Epic.
  • Update patient demographics in Epic as appropriate
  • Assist primary care teams in patient outreach as requested, to support efforts to ensure patients are seen for an annual well-visit, use our secure patient portal to communicate directly with their Care Team, and enroll for insurance if they dont have it.
  • Process MassHealth PT1 requests
  • Assist with other outreach, data entry, and patient registration update projects as assigned
  • Ensure that patients and outside providers calling the health center have confidence that their requests are being answered and addressed by the appropriate staff in a timely manner.
  • Ability to work well with patient teams to facilitate patient care and positive health outcomes.

The ideal candidate will have a minimum of 2 years experience in medical office support role and experience working with an electronic health record, Advanced coursework or training in a healthcare field of study also considered, Strong oral and written communication skills as well as commitment to excellent customer service are required.

Consideration of hybrid/remote schedule after 90 days of training.

Apply