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Remote Call Center Jobs in Edmond, OK (NOW HIRING)

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Call Center information

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How much do remote call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center in Edmond, OK is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Edmond, OK?

The most popular types of Call Center jobs in Edmond, OK are:

What are popular job titles related to Remote Call Center jobs in Edmond, OK?

For Remote Call Center jobs in Edmond, OK, the most frequently searched job titles are:

What cities near Edmond, OK are hiring for Remote Call Center jobs?

Cities near Edmond, OK with the most Remote Call Center job openings:

Infographic showing various Remote Call Center job openings in Edmond, OK as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $32,617 per year, or $15.7 per hour.

Patient Support Representative (REMOTE)

Aveanna Healthcare

Oklahoma City, OK • Remote

$19/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Key responsibilities

  • Manage 40-50 inbound calls per day to provide information and answer questions regarding patient services and orders.

  • Represent Aveanna professionally by demonstrating compassionate communication and de-escalating upset patients.

  • Accurately complete data entry tasks and meet daily and monthly performance metrics.


Aveanna Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

65th of 247 rated social care providers


Job description

Inbound Call Center Representative

Start Date:09/14/2026

As an Inbound Call Center Representative, you’ll play a vital role for our Patient Support Department, which is our first point of contact for our patients to call in and seek information and ask questions regarding their services and orders with us here at Aveanna.

We are looking for someone who can confidently manage 40-50 inbound calls per day with compassion and empathy! Whether you have experience in this industry or are brand new, our tailored training will provide you with the tools and skillset to navigate the ever-changing healthcare landscape. This role is extremely important, as you will be the first person they speak with to properly represent Aveanna and our values.

Our Mission: To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us?

  • Equipment Provided
  • Fun, Inclusive Work Environment
  • Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
  • 2 Bonus Days Off (“Fun Day” and “Inclusion Day”)
  • 6 Paid Holidays
  • Supportive Team with Role-Based Training to Aid in Your Success
  • Internal Opportunities for Growth
  • Interactive Clubs and Engagement Opportunities
  • Competitive hourly pay starting at $19.00 per hour 

The Right Fit Is: 

  • Professional phone etiquette in order to de-escalate worried or upset patients on a daily basis
  • Organized and self sufficient to accurately complete data entry tasks daily and in a timely manner
  • Comfortable working towards daily and monthly metric and KPI goals
  • Confidence in your ability to learn new computer programs and software

 Remote Work Requirements:

  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet

Position Qualifications:

  • Minimum of 2 years’ experience in a call center environment
  • Minimum of 1 years’ experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
  • Experience or familiarity with respiratory equipment and respiratory-related patient support preferred
  • High-school diploma or GED

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California

Notice for Job Applicants Residing in Florida


What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aveanna logo

About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US