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Remote Call Center Jobs in Draper, UT (NOW HIRING)

Enova International

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Collection Specialist (Remote)

Salt Lake City, UT · Remote

$18/hr

This role is 100% remote, but candidates must reside in one of the following states: Iowa, Illinois ... Experience in a call center setting is preferred * Proficient in phone communication and verbal ...

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How much do remote call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote call center in Draper, UT is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.98 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Draper, UT? The most popular types of Call Center jobs in Draper, UT are:
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What cities near Draper, UT are hiring for Remote Call Center jobs? Cities near Draper, UT with the most Remote Call Center job openings:
Remote Call Center jobs near you
Appointment Setter (Outbound Sales Development Representative)

Appointment Setter (Outbound Sales Development Representative)

NexGen Steel

Salt Lake City, UT • Remote

Contractor

Posted 26 days ago

Job description

Salary: $12 per hour plus commissions

Appointment Setter (Outbound Sales Development Representative)

Company: NexGen Steel
Position Type: Contractor | Hourly + Commission
Location: Remote

Build Relationships. Create Opportunities. Earn More.

NexGen Steel is a leading provider of innovative cold-formed steel framing solutions for residential and commercial construction. As we continue to grow, we're looking for a motivated and energetic Appointment Setter to join our sales team.

If you enjoy talking with people, building relationships, and being rewarded for your performance, this could be the perfect opportunity for you.

As an Appointment Setter, you'll serve as the first point of contact for prospective customers, helping them discover the value of our Relationship Manager Program while scheduling qualified appointments for our sales team.

This is a fast-paced, performance-driven role with unlimited opportunities to grow and earn additional income through commissions.

What You'll Do

As an Appointment Setter, you will:

  • Make outbound calls to prospective customers
  • Build rapport and generate interest in NexGen Steel's Relationship Manager Program
  • Qualify leads using company guidelines
  • Pre-close prospects and schedule appointments for Relationship Managers
  • Respond to inbound inquiries as assigned
  • Reschedule appointments when necessary
  • Accurately document customer interactions and notes in our CRM
  • Maintain detailed records to ensure a smooth handoff to the Relationship Manager
  • Follow up with prospective customers when appropriate
  • Meet daily, weekly, and monthly activity goals
  • Maintain professionalism and exceptional call quality on every interaction

Performance Expectations

Expected outbound call volume may vary based on business needs and market demand but generally includes:

  • Average of 40 outbound calls per day
  • Mondays may require up to 70 outbound calls
  • Consistent follow-up and CRM documentation throughout the day

What We're Looking For

The ideal candidate is:

  • Confident and comfortable speaking on the phone
  • Friendly, professional, and personable
  • Organized with strong attention to detail
  • Comfortable handling objections and guiding conversations
  • Self-motivated and goal-oriented
  • Able to work independently in a remote environment
  • Adaptable in a fast-paced sales setting

Preferred Experience

Experience in any of the following is helpful but not required:

  • Appointment setting
  • Inside sales
  • Customer service
  • Call center operations
  • Business development

We value attitude, work ethic, and coachability just as much as previous experience.

Remote Work Requirements

Applicants must have:

  • A quiet, distraction-free workspace
  • High-speed, reliable internet connection
  • Ability to work a full-time 40-hour schedule
  • Computer
  • Professional headset with microphone


Compensation

Hourly Pay

  • $2,000 monthly base pay

Performance Commission

In addition to hourly pay, Appointment Setters can earn commissions for qualified appointments that convert into Relationship Manager Program enrollments:

  • $100 for every appointment that results in a $5,000 Relationship Manager Program enrollment
  • $200 for every appointment that results in a $10,000 Lifetime Relationship Manager Program enrollment

There is no cap on commission earnings, allowing top performers to significantly increase their income.

Why NexGen Steel?

At NexGen Steel, you'll join a team that values initiative, accountability, and results. We provide the training, support, and systems you need to succeed while giving you the flexibility of working remotely and the opportunity to grow your career in sales.

If you're a motivated communicator who enjoys helping people and thrives in a goal-oriented environment, we'd love to hear from you.

Apply today and start building a career where your performance is recognized and rewarded.